Elisa C Alvarado, MD

After 4 years at this office, only actually meeting Dr. Alvarado twice, it’s a long overdue breakup. Half assed service from lazy nurses and you will only ever see a Nurse Practitioner. Only reason we stayed so long is we liked the NP… who just left after years and the new one is a total ding dong! Oh I also was hypothyroid for years and Dr Alvarado’s office never caught it. I had a specialist look at the same blood test results taken from her office and the specialist was dumbfounded as to how they didn’t see it! Their billing is also horrifying. Move on. Promise :)!

I WAS a fairly new patient but after today, I decided to find a new doctor after today. I never actually worked with the doctor. I only EVER get a NP. Today I had to cancel because my car battery died but was told that there is a $ 25 cancellation fee since I didn’t cancel with 24 hours notice. Not that I planned to have my battery die. It is what it is and if a doctor’s office needs $ 25 that much, I can find another doctor that is more understanding.

I love this doctor. She’s really smart and sweet and spends a lot of time with you. The only hard part is that because she does work limited hours, you have to schedule in advance to see her. Normally, if you need to call in for a last-​minute appointment, you see her PA. Staff is nice and there’s never a long wait time.

I went to Dr. Alvarado today based on a referral from Huntington Hospital after I broke my tailbone. Normally I never stray from my normal GP but since I needed to see someone asap I took a chance and I’m glad I did!
Dr. Alvarado took time to go through all of my new patient paper work step by step, went through the hospital report with me, and talked me through my medications and answered all of my questions regarding aftercare. She was warm, friendly, and did not rush me. I notice some negative reviews about the other staff but I did not have a bad experience at all; everyone seemed efficient and friendly.
Comparing this to the people I normally see at my health center in Toluca Lake is like night and day; I think I found a new GP :)

Very happy to find a caring, friendly general practitioner.
Labs convienently located on same floor of building.
Office is clean, staff is friendly.

Be careful of what you experience. Once you actually get in, she’s a fair doctor, but the staff really is a hostage to her schedule.
And don’t forget to cancel that appointment if you have to… they love to get $ 25 off of you. It’s like a game for them.

Thoroughly unimpressed with this Dr., nurse practitioner and office in general. If you are going to work limited hours and carry a full patient load, at least hire an experienced, knowledgeable nurse practitioner. I just waited 10 minutes on hold to cancel final appointment. Time to move on…

I’m surprised too to see so many bad reviews for this office. I’ve been coming here consistently and have always been very happy with my experience. I have only met the doctor once, on my first visit. She was incredibly nice, relaxed, actually listened to me and seemed to care about learning my medical history etc. Did not rush at all, I got a warm feeling from her. Her «assistant», as some people are calling her– I’m assuming means the nurse practitioner, who I see most often. I’m just as happy with her service. She is very nice, listens and asks lots of questions, seems to really want to help fix whatever issue I’m having. She is a bit more «business-​like» so maybe some people see it as cold? I don’t see it. The nurses are very nice too and my wait has never been more than 20 mins or so.

I am very surprised to see all the glowing reviews of this doctor. On my very first visit — an annual — I just saw an assistant, who didn’t check my vitals (me thinks this is the absolute minimum when visiting a doctor’s office,) didn’t take my blood, my urine, nothing. Just talking to this assistant cost me US $ 250! Later, when leaving, I saw Dr. Alvarado by the front desk. She didn’t make one move to introduce herself or welcome me to her practice. Very disappointing and of course I won’t be back.

Made an appointment for 3:30 yesterday and it was a great experience.
The secretary working the window was sweet and super nice. The one thing I didn’t really like was that I waited a LONG time to see the Dr.
Got there around 3:10 and didn’t see her till around 4:10.
BUT, Dr. Alvarado is wonderful. She’s such a happy person and the instant she walked into the room, I already felt comfortable, She was able to answer all my questions, we talked about my lower back pain and she looked over everything and gave me everything I needed to get xrays and labs done.
Surprised to see not many reviews for her!

Great doctor who is knowledgeable and caring. All referrals she has made have been fantastic and crucial to my recent health issues. I feel as though I am in good hands with Dr. Alvarado.

I visited this doctor’s office twice and was examined only once by the actual doctor. All follow ups, calls, explanations, were done by her assistant. Her assistant is cold, distant, and completely unable to explain even basic tests. Unsatisfied, I demanded – and finally got – my actual test results so I could go over them with a friend at a major lab. The friend told me the explanations that Dr. Alvarado’s assistant gave me, based on the data, were completely wrong. Worse yet, a very expensive follow up test was ordered that wasn’t indicated – and a test that WAS absolutely indicated, somehow fell through the cracks. When I called up and asked for an explanation, the assistant called me back (again, never the doctor) and instead of apologizing for the mistake, simply said «oh, yeah, you should come back again in a month or two for that test.» Ridiculous. My insurance company paid them already and now the doctor’s office is aggressively balance billing me. My message for this doctor’s office: the doctor needs to, perhaps, reduce the number of patients so she can read test results thoroughly herself and stop delegating to her assistant – because this kind of incompetence can really harm people.