Mattress City

Awesome mattress store! Great product and excellent customer service! Our sales guy name is Will. He help us select the mattress and answered all our questions about their Elite brand mattress. My sons loves their Elite Euro-​top mattress. We are very happy with our purchase! Both store locations in Pasadena have excellent customer service! No pressure sales!

Great friendly staff!
I had originally come by because I wanted to go to Futon City, which was next door. We walked in by accident and the employee, Will, directed us to the store. We did not find anything we wanted at Futon City so we decided to check out the Mattress City.
We decided on a mattress within 10 minutes and picked it up at the neighboring warehouse. The employee Will was super friendly.

Michael helped me understand the makeup of the mattress and find one for my specific needs. He was very knowledgeable and even called a few weeks later to see how I was enjoying the mattress. He impressed me with his excellent memory of my name and specific mattress that I bought.

Came here not knowing anything about mattresses or what i was looking for the service was so good here david was very informative about the different types and doing a comfort test to see what my body is looking for as to firmness of the bed. He showed us a few different types and told us to try it out asked us if we were back sleepers or side sleepers to get the full feel of the mattress basically him explaining everything with the different materials the use inside sold us! We picked up a bed that exact day and he gave use free delivery and threw in a pillow for us as well!

I had to buy a mattress that same day for guest that was coming early the next morning to stay in my guest room, and after realizing that morning the existing mattress would not be comfortable for my friend who I haven’t seen in over 10 years, set out early Thursday to find great mattress for my guest. After looking at several options to include ordering next day delivery for a high quality memory foam, decided to first go to Mattress City as they always do an excellent job in educating me in options. Not only did Michael Vargas and Sean provide this, but got me an even greater mattress than I have in my master bedroom. Now I’m wanting to sleep in the guest room as the new Mattress they help me find is so comfortable, of outstanding quality, and an unbelievable price. Thank you so much Michael Vargas and Sean for making my dear friend have wonderful restful sleep during her stay here in Southern California.

The manager there offers true price. I went to different mattress city and other mattress stores in town and compared the prices. For the same mattress, no one can beat the price this place offers. I recommend.

On a Saturday night we walked in right after Sears, Macy’s and another Mattress City around the corner. We were just browsing at their other store and the beds we were interested in were being sampled by another couple so we decided to give them space so they could shop comfortably while we went to grab a bite and possibly return another day. As we were driving to a restaurant we saw this store and it was about to close but we snook in to try the beds and to our surprise, Sean, the owner, walked in a few minutes later and came directly to us and recognized us from the other store we walked out of. Although he had his daughter sleeping in his arms he insisted in assisting us and to make a long story short, we walked out as new owners of an awesome mattress the wifey wanted even 1 hour after closing time. Sean knows his stuff and will make sure you understand every detail he explains before you purchase.
He stands behind every word he says. He gave us instructions on how to maximize the life of our mattress. He stands behind his word and his guarantees. You know how I know? Because I chose a mattress that was too firm for me just to make the wifey happy and boy did I regret it. I called Sean and he invited me back to the store on multiple occasions but I never made time to stop by and was hoping I would adjust to it. Sadly, I never did and on a whim while I was driving by I stopped and Sean was there and after explaining everything to him, he gave me several options and made me a customer for life.
If you’re looking for a mattress, look no more, MATTRESS CITY is the place.

Absolutely the most phenomenal customer service I’ve encountered to date. My wife and I recently strolled into this store just looking for quotes on a mattress we might need, and we were incredibly glad this was the store we decided to look into. We were greeted by Asar, who was very friendly, knowledgeable, and not pushy when it came to pitching the mattresses. He took his time to explain to us what each mattress had to offer and which would best suit our needs.
I unfortunately have had really bad health complications that were directly linked to cheaper quality Memory Foam in the past, which made most of my shopping for these kinds of things very specific (and not to mention expensive.) Asar made it very clear to us on a scientific level what exactly makes for a «bad» mattress/​memory foam in my case-​which I later researched for hours and verified that he was correct on the matter. He was very intelligible when it came to what’s in the store, and was even perfectly fine with giving us time to do our research for ourselves so that if he were wrong in any aspect, we could discuss it with him. That’s definitely rare, as most other salesmen like to be the Alphas and make you feel like you shouldn’t know more than them about anything.
We settled on a brand new 100% organic Latex Dura-​Pedic mattress model that wasn’t even available at this location, so he implored us to visit another location which carried it and speak with the General Manager, Daniel, before finalizing anything. On top of that, (and probably most importantly,) Asar gave us a VERY generous discount knowing that we were on a very specific budget. So definitely keep in mind that PRICES ARE NEGOTIABLE HERE. My wife and I almost purchased a lesser-​quality mattress with our furniture a few months prior at Living Spaces, for nearly twice the amount we paid here. Living Spaces’ mattress section representatives are also very blank compared to the ones at Mattress City. Living Spaces tried to upsell us by making us pay for a Bunky Board with our bed frame, but Asar even expressed that we didn’t need it and he did not try to sell us anything more than what we wanted. He even went so far as to toss in a few freebies just as a show of goodwill. Their delivery guys were also very prompt and communicative about when they would be arriving to our place.
All in all, this place was so great that my mom and sister heard about what we were able to get and now want to upgrade their mattresses now!

Today I came in, wanting to buy a mattress for my new room. I was greeted kindly. Asar my sales rep, was amazingly very knowledgeable of the mattress he was showing me. Finally I chose the right mattress for my curvature. He was very helpful in helping me chose the right mattress. I would recommend Asar the «king of mattress» because I know you will find the right mattress at the right price.

A little late but bought a mattress here a few months ago. You MUST ask for Raul! He was patient, kind, and really made sure I bought the proper mattress at the best price. 6 months later and I still love my bed! Raul was the best! THANK YOU!

This is the only place you will find your perfect mattress in the best deal! Thanks for the «tutorial», I am educated now!

Ruben and nick are good people. Hook3d me up w deal. Great service and attitude. nice clean showroom. Its true what they say you buy from people you like.

Great people to work with. Had the mattress we needed delivered that day (Sunday). I will go back.

We went shopping for mattress and stop by this store. we connected with Ruben and he gave us a few bed options and worked with us in finding what we need. Ruben gave us a good deal and we are happy with the service and new bed!

The service at this mattress city is great. I talked to Richard, he was very helpful. Wasn’t planning to buy the mattress today but end up getting a great deal and cannot please it.

I was very pleased with the customer service I received from Julio. He is both personable and knowledgable. I would definitely recommend mattress city to
Everyone I know. Great shopping experience!

We were due for a new mattress and thought it would be best to shop around black Friday weekend and splurge. I called the store after hours on Tuesday night before thanksgiving weekend. Nobody was around to answer and I didn’t bother to leave them a message. To my surprise, first thing in the morning the next day, Llyod returned my call, I guess via caller ID. I really appreciated that he wasn’t pushy and was very knowledgeable and courteous. He was even willing to stay late because by the time I would get off from work it was near their closing time.
Llyod let us try and lay down on some beds that he thought would best suit us. He was very patient. It felt like he listened and tailored to our needs and comfort preference. This was our first time also spending this kind of money on a mattress. So even though black Friday was not there yet, he gave the same deal to us that night (Wednesday).
Delivery was great, it was quick and professional. The bed we got was Durapedic Lily latex. We’ve had it for a few days now but man, we have been waking up so refreshed in the mornings now. This purchase was well worth it. Thank you Llyod for educating us about mattresses and giving us a good deal! We have been ranting and raving about this place to our friends and family all weekend long!

For all the mattresses stores I ve been to, this is definitely the place for shopping. The customer service is superb, the mattresses are fairly priced, and you can always make a deal that you can afford. The natural latex mattress I bought is expensive but worth it. Great quality, great staff

These guys make their business from Word-​of-​mouth. Hence, here’s some more Word-​of-​mouth!
I received some really good help and I pretty much tested all the beds in the store. They have an awesome selection of mattresses to chose from, including «Aireloom» which is what they sleep on in the White House! Latex mattresses seem to be all the hype these days, and I happened to be in the market for one. My salesman Eric stayed patient with me and educated me on all the different kinds of mattresses and materials sold in the store (for like 3 hours!). I landed on one and he threw in a free box-​spring, frame, and two latex pillows. Thru the process he did as any salesman would do and gave the whole bargaining act, which I saw straight thru. It’s all good, it’s part of his job. In the end I did feel that I got a decent deal and he got the commission I would want him to for helping me out.
I’m pretty happy with my bed! Latex mattresses sleep cool and don’t bounce like spring mattresses. I’ve also noticed that I feel less groggy when I wake up in it. My lower back-​pain isn’t as bad in it as well. Total score on this mattress!

This place is where you want to buy a mattress! Stopped in here with my 15 yr old son to get him a mattress and the salesman was very quick to have my son explain what type of mattress he preferred and guided him to a couple if different styles and had him try them out. After my son selected the bed he liked I went into the «negotiations». It took all of about 5 mins for them to show me the price (WOW much cheaper than big mattress stores) offer delivery and throw in a pillow for free and I was paying for my sons new mattress.
I bought this about 2 weeks ago and waited to post a review until my son had a chance to really try it out. His words «best mattress he’s ever slept on». (I have to admit while he was staying at his friends house I had to try it out. He was right!!)
Will be going back to select a new bed for me and my wife next.
Thanks mattress city!!!