Mitch’s Auto

I’m writing this review because I did NOT go to Mitch’s auto. I called around at about ten repair shops before getting a quote from them on an ignition switch. The receptionist informed me that there was actually a recall on the part and I might want to check with the dealer (which I did, it is under recall). TEN shops who didn’t think I wanted to know I could get the repair for free. So I am not going to Mitch’s today, but they will be top of my list when I have a service that won’t be free.

Excellent service!!! I’ve gone here twice now for new brakes and a new axle. The prices were fair and much lower than two other shops I’d called for estimates. Mitch was incredibly helpful and both jobs were done within a couple of hours. They even rotated my tires and cleaned up the bottom of my car from the torn axle. Highly recommend this auto shop.

Mitch’s Auto was recommended to me a few years ago and I’m so lucky for this. I have an older vehicle that requires some serious TLC. I have experience with a lot of other auto mechanic shops and I’ve been gouged on pricing many, many times over the years. Not only are the mechanics at Mitch’s very competent they also are extremely honest, work quickly and very fair.
If you take your vehicle anywhere else in the SGV you’re paying more than you should and are most likely being taken advantage of.

I found Mitch’s Auto through Google when I started working nearby, and have since had them work on both my cars. I am extremely pleased with the service — I think they are very trustworthy and the price is very reasonable. There is no attempt to get you to do more than is needed. I will be going back to Mitch’s Auto in future.

I needed to get my brakes checked in a rush before driving 300 miles and they were very accommodating by letting me bring my car in even though they were swamped. The guy was super friendly and explained in detail what the issue was, and the problem was fixed in a timely manner. Super appreciative of the speediness of service and the treatment I received even though I’m neither a regular customer or local.

I originally took my Toyota to the local dealer for an engine light. The dealer diagnosed an oxygen sensor failure located on the exhaust manifold. They said that the sensor was seized which meant they would have to remove and replace the whole manifold — $ 1,790. Mitch soaked the part in solvent for a few hours, removed the sensor, tapped the threads and installed a new sensor. $ 325. He made a customer out of me.

Had a good visit. They took me in right away. Found out my TPS was bad and making my transmission jump. Also had a lean condition that I suspected was from oil getting onto MFC sensor from my K&N. Price was reasonable to fix those up. They also suggested a serpentine belt replacement. I agreed thinking they were probably right, but then I looked at my records and it was changed about 30k miles ago. I know these belts can last longer so I think that was premature. I saw the belt and it did have cracks, but they were small. But he charged about $ 90 for parts and labor and i got piece of mind. I later called a few week later about the key being stuck. I thought I needed to buy a new lock. But on the phone, he just told me to put some graphite on it and if it was still a problem, to let them know. He could have done like other dealers and have me come in and order me a new lock for $ 100. But he didn’t.

My family has been going to Mitch’s practically my entire life, and we’ve always gotten great service. I recently took my car in because it was shaking, and one new motor mount later it’s running like a brand new car! Mitch’s always has great service and great prices, I couldn’t be happier :)

I’ve been coming to Mitch’s for at least 5 years. I found him on Unilocal and he is my best find here! My husband and I take both of our vehicles to Mitch and he has always been honest, the work is done in a timely manner and Mitch never tries to upsell things we don’t need. I appreciate that he is upfront with issues, tells you what is necessary to have done and what can wait. I recommend him to everyone I know in Pasadena.

Came here on the recommendation of a close trusted friend after my local Auto Repair shop quoted me an exorbitant amount for a water pump replacement. He and his family have been coming here for quite a while.
The receptionist was very friendly over the phone and quoted me a couple hundred less. They were extremely accommodating with my schedule– they went ahead and took my car right before close and I picked it up the next afternoon. Very simple, very straightforward, and a great job. I probably spent a total of 5 – 10 minutes there between dropping it off and picking it up and it feels great to drive again.

My car malfunctioned on the way home to Pasadena from work in Ontario. It had been acting funky for a while and I kept meaning to take it in. I got forced to after it totally freaked out on the 210 freeway on Thursday. Friday morning I called Mitch’s auto to ask if they had any time for it and the receptionist said they did.
I ‘think’ it was a cracked or broken alternator. At any rate, they fixed it same day and it cost a little under what is suggested online!
I wish the receptionist had been a little more specific on the phone. I told her there was a major problem and she thought I needed an oil change or a tune up. However, overall, great value and service!

I always feel like I’m going to get swindled with auto repairs, but not at Mitch’s. You can tell that Mitch is a man with a strong ethical code and that his shop follows suit.
Good work for a good value.

Came before work with brakes grinding metal on metal. To my surprise the owner put 2 guys on it right away and they changed all 4 rotors and pads plus rear shocks within 45 min. Very reasonable and professional from this day forward I will never goto another mechanic. I suggest if you are in area and need auto work done give Mitch’s auto a try you will not be dissatisfied.

I have to say as a 20 something girl I’ve had my share of mechanics try to take advantage and sell me things that were completely unnecessary and I have to say Mitch has really blown me away. I first brought my car in when I was told i needed the wheel bearings replaced and Mitch took a look an told me it just needed new tires and sent me on my way no charge (they unfortunately don’t sell tires). His honesty has saved me a ton of money and is the reason I keep going back. Can’t thank him enough. Mitch is the first honest mechanic I’ve met.

Really turned out to be pricier than expected. Preformed repairs I didn’t authorize even! Because they were recommended and «already in there», I would’ve liked a phone call to approve additional work. Come on guys!
They fixed my oil leak only 85% it seems as my car runs low on oil all the time wtf :/​
Also they failed to return my calls for a quote on additional work thy recommended.
Kinda feel like I got robbed here, over $ 800 bucks.

I’ve been going to Mitch’s (based on Unilocal reviews!) for several years. But last year he went above and beyond the call of duty.
The problem was my friend — the owner of the car I take in to Mitch’s — is disabled, and hadn’t driven his Saturn in over 6 months, so the battery was stone dead. When I arrived on the scene, the car was due for smog checking. But when the battery dies, the on-​board diagnostics computer loses all its data, so the car was failing smog.
No big deal, right? Just charge ‘er up, drive ‘er around, et voilà, right? Wrong! We went to multiple smog test places, even went to a referee, tried absolutely everything, driving the full drive-​cycle many many times, all to no avail.
Finally, I gave up, and took it to Mitch’s. He couldn’t find anything wrong either, suggested yet again that we drive it some more. Sure, fine, why not one more time? Of course it didn’t work. By now, weeks have passed and I had to leave soon — I was only in town for a month or so.
So I drove over to Mitch’s one last time and told him I didn’t want to see the car again until it was fixed, I didn’t care what it took! I explained the situation, gave him all the information, a temporary permit and the keys. He told me not to worry, he’d take care of it.
True to his word, the next day I got a call, and not only did he find the problem (he replaced several sensors among other things), but he’d driven it until the OBD sensors gathered enough data to pass, smogged it, submitted the paperwork, everything.
It cost a bit, but it was not outrageous, and he couldn’t possibly have charged all the hours of labor, nor did he charge anything for smogging or paperwork or late fees.
That’s what I call service!

This place is nice. People are friendly and honest about what’s wrong with my car.
I have a VW, and it’s has been having random stalling problems for 2yrs. They found out that I have 2 sensor problems, and after they fixed my car, I haven’t had any stalling with my car.
Thank Mitch’s auto to make me feel safe driving again!

Guess Mitch’s just got too big and can spare customers. Tried dropping off my car today for tune up and oil change.
Front Office Experience:
The girl helping customers (more accurately taking names) needs a few lessons on customer service. All she did was asked me what my phone number was, after I told her what I needed done. I then asked «don’t you need my name and what car I’m driving?» She gave me a blank stare and said «you’re driving the [description of my car] right?»
When I asked if I could get a ride (like I’ve always done) I was told she wasn’t authorized to do something like that only Mitch could and he wasn’t going to be in for up to an hour.
I’m sad to leave Mitch as it is hard to find a good mechanic, but bad customer service is something I can’t stand for.
I’ve liked Mitch for a few years and have been a loyal customer.

Military recruiters, lawyers and mechanics. My three least favorite people in the world. The first two are obvious, the third can be hit or miss. I learned years ago, fix it myself (if able) or if still under the warranty your golden.
Lets face it, you are at the mercy of your mechanic, we live and die by our cars.
Mitch’s Auto is the place if you want solid, honest and affordable work done on your vehicle. I have been going here for about 10 years, and never questioned one job. I have had full over hauls to basic stuff like shock replacements.
His staff is friendly and professional, his shop is tidy, and he seems to have all the latest tools and scopes for proper diagnoses.
He has plenty of bays and usually gets to your job that day and keeps me abreast of the job progress, and no surprises.
Finding a mechanic with integrity is almost impossible, but at Mitch’s this is by far his greatest attribute.
I have referred all of my family and many of friends, even some coworkers, none have given me any negative feed back. This speaks volumes to me.

Just got back from Mitch’s. The clutch on my daily driver went from hey-​I-​can-​live-​with-​this to holy-fuck-that’s-slipping-nonstop pretty much overnight, and I needed somewhere close by to replace the clutch, pressure plate, and flywheel (which I ordered myself). Once upon a time, I did this kind of thing at home on a weekend afternoon, but I guess I’m getting old now.
Mitch’s labor quote was right in the middle of the field, but his shop was also closest to work (literally a 1 minute walk) and it was rated the best. I figured why not?
Dropped the car off at 8am. As promised, it was ready to go by 4pm. No games, no oh-shit-we-had-to-do-a-couple-extra-things-so-it’s-actually-going-to-cost-a-little-more nonsense. We agreed on a price over the phone, they stood by it in person, and that’s what I paid.
There’s a bit of a snafu with the alarm system, but it’s admittedly a tricky/​touchy unit that I’ll have to look at later. I asked them to show me how to reconnect it once I’ve figured out why I can’t disable it, and I was on my way. I know alarms can be tricky systems that might need some reconfiguring if they’ve been tampered with, but it is tough to give five stars given that I’m going to have to do some followup work now. The important thing is that the car’s transmission feels better than new now.
VTEC just kicked in, yo.