Trilliant Property Management

Trilliant manages my HOA in Pasadena and they are AMAZING!!! Immediately after signing, they got a property condition assessment (which I don’t think had ever been done previously), negotiated our contracts with vendors or switched vendors saving us literally tens of thousands of dollars a year, and started working on past-​due maintenance. Now, we are caught up with all of our maintenance, our property looks great, and they are continually working around the clock to make sure the property stays beautiful and well kept! Highly highly recommend them! Best customer service you will find out there, seriously. Couldn’t be happier we switched to them!

Trilliant does incredible work and their level of service should be the gold standard. Chris provides professional and warm service and is very knowledgeable In a matter of months they were able to help us organize, prioritize, and manage our condos– something our previous management company could not do in years. With the old company, being on the HOA board was a second job and it was incredibly stressful and time-​consuming. I am always amazed at how responsive they are.
We interviewed a number of management companies before choosing Trilliant; I have no hesitations to recommend them.

Chris and Chris are EXCELLENT!
We were with Ontrack who were ABSOLUTELY RUBBISH!!! After our year was up, we found Trilliant and have never looked back. They are always on the ball, get stuff done right away, make the phone calls, dont need chasing, very reliable and honest, They work around the clock, and will send emails no matter what time it is, just to get the job done.
They are honestly, the BEST. They have literally come in and taken over. life is soo much easier. We trust them and all the home owners are very very happy with their performance as a management company

Trilliant is awesome! We had to let go of our last property management company because they were not very responsive or around to help when we needed them. When Chris and his team came in and took over, it’s been a whole new ball game! Chris is very active in our HOA and he’s on top of all the issue on our building. We trust him and we are so happy that we switched over. I highly recommend Trilliant!

Trilliant is phenomenal!
They have done a fantastic job in managing our HOA since they took over three months ago! I am on the Board of the HOA. Working with our previous company was such a pain. In a nutshell, they had failed to meet my expectations and left us a mess to deal with. Trilliant came in and picked things up in amazing speed and with impressive results…
Here are the things that impress me:
1) Knowledgeable
Chris M and Chris HP are sharp and quick study, yet friendly and humble.
2) Dedicated and committed
Very hard working and result oriented. They really care about the building and our concerns, and it shows!
3) Great customer service
Consistently professional & courteous, quick responses, great and thorough follow up on matters big and small
4) Easy and friendly to work with
Chris M and Chris HP are very people oriented and skilled to handle different types of homeowners in a professional manner
5) Current technologies
Online portal to check your account and submit repair requests, very methodical and handy
I found Trilliant on Unilocal.My initial phone conversation with Chris M the owner was just to see what Trilliant is all about. All those 5 star reviews all seem too good to be true. But Chris M patiently, thoughtfully and promptly answered all my 1001 questions. Just that alone tells me something about Trilliant. I did my homework and actually talked with the references that Chris gave me. Nothing but rave reviews from them too!
Great job Trilliant!

Trilliant is AMAZING! I am the president of an HOA and we had nothing but problems with our previous company. I didn’t even realize all the things the other company didn’t do until I saw what Trilliant did when they took over. Chris and Chris are very knowledgeable, dedicated, hands on, and really nice people. I would highly recommend them to any HOA. Our HOA has 6 members and we were working almost full time and within a very short time Trilliant organized us and addressed all of our issues. They are very different from most companies in LA, always reachable and wanting to help bring the building to the next level.

Interviewing property management companies can be exhausting. Trilliant was the light at the end of the tunnel. Extremely happy with their service in managing our current property. Really glad we found them. Owning our property is finally stress free.
Additionally, they have a lot of insight on rental property investments, which they have been sharing with us as we are looking for new properties to purchase in the area. Great team. Easy to work with.

Great management company! Quick response to property maintenance and repairs when tenants call. Great process for selecting tenants and thorough assessment for all potential applicants for renting. Highly recommend them for property management on your rental properties!

As an investor my priorities are to maximize profit and minimize time and headache. Trilliant worked to get units rented to good tenants in short order and at market value. Chris has great attention to detail and responds quickly. All this adds up to great customer service. Trilliant has taken the burden out of property management and helped me move on to expanding my investment portfolio.

As a property owner I cannot say enough good things about Trilliant Property Management. They have helped me increase the rents on my units, keep all the paperwork in order, and are exceptional communicators. If you are looking for HOA management or like me looking for rental unit management you have found the right business to manage your needs.