Really wanted to like this place and support a small business. Went in and had a full shopping cart, all I was missing was a piñata. The store was completely empty and there were 4 employees. I asked a young lady for help looking for a Skylander piñata and her response was«If you don’t see it, we don’t have it». In a world where online business is acquiring consumers, a business’ competitive advantage is customer service, this place lacks that! What ever happened to «let me help you find it, or maybe I can check the back». I left my entire shopping cart(I even put every item back on the rack, I am a nice customer). I then headed back to Party City where a nice young man walked with me and helped me find what I was looking for; needless to say I made my entire purchase there. To add, the prices at Party City were better.
Amy Jo A.
Rating des Ortes: 2 Davie, FL
If you happen to be looking for typical then this is the place for you. I couldn’t even get a basic birthday hat here without it being a popular kiddie item. Lots of stuff from China and staff doesn’t understand what you’re looking for. Meh, for the creative folks outs there go somewhere else. I have to say store was neat and tidy tho.
Mary P.
Rating des Ortes: 1 Hollywood, FL
3rd strike, you’re out. Came in to store 3x. Left empty handed every time. — Staff doesn’t speak English. — not helpful — ask for something and they look at you and shrug — not enough product variety! — overall not an enjoyable experience. Won’t try again.
Chad B.
Rating des Ortes: 1 Sierra Vista, AZ
Playing music with harsh language is not acceptable, and not just one song. The f__k word and N I __E R. Not what you would expect in this party store.