Neighbors Moving & Storage

DO NOT USE!!! Scam!!! I moved out of a small 2 bedroom condo all I had was the bedroom furniture and a couple boxes to move. They took their sweet time so they can over charge me, they will also take the longest route to the destination. When they arrived at the new place I was charged $ 1,000 !!! Just for a couple of things! My brand new vanity was damage and not replaced and my headboard was also damaged

The movers were late even though I called ahead of time twice to confirm. They didn’t have enough boxes even though I got an estimate ahead of time and paid for packing materials so I had to go buy 10 of my own boxes for a total of $ 100.00. One of the movers made a very derogatory statement about them moving a gay (used a different word) a couple weeks before which was very unprofessional. They did not unpack which was referenced in my estimate but I just wanted the whole thing to be be done with. Glad to have my move done with nothing broken but wouldn’t use them again.

I was previously frustrated with Neighbors Moving. But they have since made the effort to make right the wrong that was done.

THESE MOVERS ARE A SCAM!!! STAY AWAY!!!
I was horribly defrauded by this company. I will outline below all the reasons but the most prominent issue is the fact that their quote was dramatically lower than the actual price of the move (which is obviously done on purpose with the intention of defrauding the customer) and also because this company did permanent damage to my furniture in dramatic excess of the cost of the service (damage is over $ 4,000!).
The $ 400 quote included multiple services for which they charged me for the day of the move and then forced me to sign and pay $ 1300 under threat of not unloading my furniture and keeping it indefinitely (a clear violation of the law). Once I got my items I discovered that they are horribly damaged. I have contacted their insurance company and they won’t even send me the relevant documents for the claim. A bit of research reveals that the insurance company is basically owned by the same company that owns the moving company, making my claim an obvious fool’s errand.
Here are the highlights of what occurred:
— False estimate
— they promised 3 movers for a quicker move and actually tool longer than 2
— didn’t get my 10% off as stated in the estimate
— charged for packing items which I was told were included
— charged an array of fees I was never informed of when given the estimate (18% transportation charge, extra stops charge, etc.)
— movers damaged my furniture. cost is over $ 4000
— movers arrived late, were lazy, spent time looking at the view from the apt, etc…
— violated the SE FL tri-​county «consumer moving bill of rights»
— threatened to keep my furniture if I didn’t sign the agreement and violently took away the pen so I couldn’t write a protest note.
The company itself:
— has multiple names and addresses
— functions as both brokers and movers
— owns the claims company for the insurance
— has numerous fraud and scam complaints (please refer to links below)
Once I researched the company I saw the long list of complaints. Please do yourself a HUGE favor and stay away from these thieves.

I agree with all reviewers. As an agent, I deal with A LOT of different companies in the same field, and this is BY FAR the worse moving company in history. They are also liars and will steal your money without any care and ignore the quote they provided. As another reviewer said, they will also damage your things and will try to sleazily get out of assuming responsibility. The price they quote you is about 20% of the real price!
Unprofessional is too nice of a word for them. I am actually contacting people from the state to get this company fined (at the least) or get their license revoked (at best) for their illegal and unethical practices. Every single person who has gone through this with them or any other company should do the same. Companies like this one shouldn’t be allowed to function in our state.

I would avoid this company. We called them for a quote, and days later when we advised them we went with the another company, the representative got belligerent and hung up on me. Basically they were only friendly to try and get the business, and when that didn’t happen their true colors came out.