Progresso Insurance Agency

A typical phone call with Progesso goes something like this:
2:00 p.m.
RINNNNNNG RINNNNNG RINNNNG RINNNNG RINNNNNNG
Voicemail: Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.
2:15 p.m.
RINNNNNNG RINNNNG RINNNNG RINNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
2:16 p.m.
RINNNNNG RINNNNG RINNNNNG RINNNNG…
[employee picks up the phone]
Him: Y’ello?
Me: Hi, I have a change of address that I’d like to update, and I’d like to pay my bill as well — it’s due today.
Him: Uhm, aight’, I’m witta client so gimme’ a second.
Me: [10-​minutes waiting]
Him: Can I call you back in 5-​minutes?
Me: Okay.
Okay, so it’s 3:00 p.m., and still no phone call.
RINNNNNG RINNNNG RINNNNNNNNG RINNNNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
3:30 p.m.
RINNNNNNG RINNNNNNNNG RINNNNNNNNNG RINNNNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
4:00 p.m.
RINNNNNG RINNNNNNNNG RINNNNNNNNNNG RINNNNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
4:30 p.m.
RINNNNG RINNNNNNNNNG RINNNNNNNG RINNNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:00 p.m.
RINNNNNNNG RINNNNNNNG RINNNNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:15 p.m.
RINNNNNNG RINNNNNNG RINNNNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:30 p.m.
RINNNNNNNNG RINNNNNG RINNNNNNNG RINNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:45 p.m.
RINNNNNNNNNG RINNNNNG RINNNNNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:50 p.m.
RINNNNNNNG RINNNNNNNG RINNNNNNNNNG RINNNNNNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»
5:55 p.m.
RINNNNNNNG RINNNNNNNNG RINNNNNNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment. «
5:57:34 p.m.
RINNNNNNNNG RINNNNNNNG RINNNNNNG RINNNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment. «
5:58:09 p.m.
RINNNNNNNNNNNNG RINNNNNNNNG RINNNNNNNNNNG RINNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p.m., and Saturday’s by appointment.»
5:59:59 p.m.
RINNNNNNNNNNNG RINNNNNNNNG RINNNNNNNG RINNNNNNNG
«Thanks for calling Progresso Insurance. Our office hours are Monday through Friday from 9:00 a.m. to 6:00 p. m, and Saturday’s by appointment.»