Florida Fine Cars Inc

Call Florida Fine Cars looking for a specific minivan they had listed. When I called, they said the car was available and if I’d like to come see it, they could arrange to move the car to the dealership closer to my home. A few hours later I called and said I was on my way. She told me she was getting in the van and meeting me at the dealership.
When I arrived at the dealership and asked my assigned salesman about the van, he didn’t know what I was talking about. He then informed me that the car had sold the day before. He then tried to sell me a similar, yet more expensive van. Their deceptive practices lost them a cash paying client. Buyer beware!

Terrible dealer.
Bought a car last month and it is in really bad shape. They made me take the car 3 times for touch ups and fixes and they just kept the car there and did nothing. Sales with Paulo Mendes who hasn’t return my texts and complaints.
Stay away from Florida Fine Cars

Look, if you’ve stumbled upon this review trying to do your research, I’m telling you to TURN AWAY! You can find a dealership that can at least treat you well while they are completely scamming you. For some reason they are holding my tag and every time I try to call them to see where it is or why it’s taking so long (the temporary one expired a week ago) they give me the run around passing me from person to person until they tell me to leave ANOTHER message. Please be warned, these people don’t giva rat’s ass about you after you sign the dotted lines. Customer service goes completely out the window. So do yourself a favor, don’t be like me and RUN.

I put my car up for sale not to long ago and was approached by this dealership because «my car» was in demand and they wanted to give me a cash price for it. i told them i was not in the mood to drive to a dealership to get haggled into buying a car i didn’t want (they didn’t have the car i was looking for), they insisted for me to come in and was told not to bother going in to Carmax or other dealerships because they would beat the «buy out» price. Needless to say I showed up. they pulled out a car I DID NOT ASK TO SEE AND WITH A CARFAX FULL OF ACCIDENTS!!!, tried to push one of their vehicles on me and i told them i was here because you said «YOU WANTED MY SPECIFIC KIND OF CAR» well after the back and forth they said «We cant pay for your car, we are only allowed to take in trades if you purchase one of our vehicles»!! ARE YOU KIDDING ME. exactly what i expected was going to happen. happened. i was tricked by these miserable lying sharks just to get me in the door. I will never in my life mention your dealership to anyone looking for a car STAY AWAY!!! LIARS!!. oh FYI The BBB also has this complaint CHEERS!

Horrible customer service! They treat you so well until you sign the papers. Sold me a LEMON even though when you are on hold, the automated machine states they thoroughly inspect vehicles before selling them to you! Would not do anything even though I purchased two vehicles from them! DO NOT BUY HERE!!!

SCUMBAGS. The Hollywood location is full of fraud, lies, and incompetency. They are LIARS AND IDIOTS. My contract said a certain amount and they call my bank and ask for more money then what I signed for. They made me put a deposit on the car that was REFUNDABLE then when it comes to signing the contract and getting my money they lie to my face and tell me that my bank won’t approve 17,200 only 17,200 yet my check was for 20,000. The sales manager Winslow called me «thirsty» for my money that he lied about. They were unprofessional and con artist. Will sue. Anyone want to join in on that? Contact me via Unilocal

WARNING! These people are the lowest form of car sales lot I have ever encountered. We came there with good intentions and You RUINED his first car buying experience of his life.
Made an appt 5 days in advance to see a used vehicle. When I arrived, it was not washed, dirty oil, 3 bald tires, flopping wipers, missing brake light and missing headlight! Sales Mgr runs out to me and says the car was «just traded» and they did not get to check it over yet. Bull_​_​_​_​, the car was listed on their inventory site two weeks before I arrived. Nevertheless, it was in ok condition, drove well and I stated these items had to be repaired. 5 days before arriving we were told by our salesmen we were «approved» for a loan. When we arrived, they said «we don’t know anything about this». Our salesmen lied to the General Manager. In meeting with the Finance manager they starting running over the numbers which included their $ 900, yes $ 900 «dealer pre fee». Bull_​_​_​_​, I said let’s negotiate to $ 500 and they refused. It’s printed on all of the contracts «we can’t take that off». They had two days to make the repairs. When we returned, the front light was still out, and they actually made US drive to another dealership to have it repaired! We just wanted to get the hell out of there. They are like bulls in a china shop with no understanding of customer service whatsoever and sitting around in the customer waiting area waiting for the next victim to arrive. The first question to my salesmen was, what type of inspection does your dealership conduct with its cars. «Oh, a 26 point inspection!», he said. So I opened the hood to find packed leaves in the hinges, no extra fluid in the radiator over-​flow and then we moved on to the dirty oil. I just looked at him and he shrugged his shoulders. THE USED LUX CARS LOOK GREAT OUTSIDE however they appear to just buy them as trades or at the auction and not service them at all. At least this was my personal experience. They don’t care if you return or not. THIS HAS TO DO WITH THE HOLLYWOOD, FL LOCATION.
UPDATE: We paid for 3 new tires AND TOLD 4 WERE INSTALLED. After getting home we realize 1 is a different brand and they were so lazy they did not even screw the caps back on! They are all missing!

Crooks, they will lie and not stand behind anything they say. If you decide to buy a car from these guys after reading the reviews don’t get upset about it. Oh all the cars they sell have trackers. I paid cash and they were still installing one and I caught them and had them remove it since I was not financing through them.

Can you say sketchy? I bought my car here out of desperation but I do not recommend anyone else buy here! Take your time and go somewhere else!
I found the car I wanted on ebay and realized it was located at this local dealer. Since I needed a car pronto I decided to buy it at the dealer. When we got there the price for the car was 1,000 more than on ebay. They agreed to the lower ebay price (reluctantly after much back and forth). As the salesman was showing the car we opened the hood. I didn’t notice that the device that keeps the hood open (some kind of spring system) was broken. The dishonest salesman stealthily held the hood up while we looked at the engine so I never noticed the hood device was broken. uhhh! Now every time I go into the engine compartment I have to prop it open with something.
Once we agreed on the sale the salesmen started telling us a story about someone who had stolen from them. They tricked the customer into coming back into the store at which point they said they tied them up in the back room and threatened them until a friend brought the money they deserved. WTF? No mention of calling the police? This sounds like total THUG behavior to me!
To wrap things up they randomly added $ 700 onto our bill right before payment (some bullshit fee they hadn’t mentioned before). Of course, they know at this point your tired and will probably just pay it. Which we did. I regret it!
Don’t buy here!!!

I bought a car here on May 27^th 2011. My car had some problems when I did the test drive (car shifted to the right side and wheel shakes while stopping) they promised me to have the alignment done and that was going to fix the problem.
Next day I went in at 10 am TO JUST HAVE THE ALIGNMENT DONE process that usually takes 20 minutes to 1 hour. I was there until 630 pm and NOTHING was done (that day I lost a client because I couldn’t meet him, my son had to stayed in after care hours at $ 10 per hour, and I spent the whole day without an answer or anyone telling what was going on)… they made go back next day to also spent 4 hours and discover (because I went to the back of the dealership to talk directly to the mechanic) that the car brakes was one of the causes of the problem and they didn’t want to change them, because of course they didn’t want to spent the money so he had his hands tight.
Long story short I spoke with every single person on the dealership trying to explain them that I agree to purchase the car if the issue was fixed and now they didn’t want to fix it, they finally changed the breaks but car still have the problem of shifting to the right.
Went back a third time, they treated me like if I was stupid telling me that «cars tend to shift to the right of the road in case you fall sleep at the wheel so the car will not go the left side and hit other cars» sounds insane? well this person named Jerry (manager of the mechanic and repairs department) gave me this perfect explanation to shut me off.
Still think this is a nightmare ??? wait… They call me a month after asking me for $ 500 more for the car !!!
I talked to them AGAIN and finally agree that I wasn’t going to give them any more money.
Unbelievably They call me AGAIN!!! to request the first payment of the car on the 21^st (when my due date was on the 27^th) in order for them to release the car’s plate.
These people are unbelievably shameless on how to treat customers. I am reporting them to the BBB and starting a class lawsuit. please contact me if you have been a one of their victims