H&R Block

very good for what it is — these guys returned me over $ 3500 where more expensive accountants did not

We had a terrible experience here. They charged us an extra $ 100 for filing late, even though we brought in all paperwork and met with the accountant well before the cut off date for the late fee. The accountant waited until the very last day before the deadline to have us come and sign the return. When we showed up at the agreed upon time, after rescheduling our entire day, we were told it was not ready. They’d call when it was. Are you kidding me? Long story short, we had to pay extra and disrupt our whole life because the tax lady waited until the last minute. Never, ever again. I will stick to private tax preparers in the future. This place just feels like such a scam.

Five stars for the service, one star for the price, so I’m averaging. I have always filed my own taxes but this is the first year I started my own business so I wanted some professional help with my 1099 forms and whatnot. I work from home, have very few overhead expenses, and have basically nothing to write-​off. But, since H&R Block corporate sets fees, they charge the same for my handful of expenses as they do for a biz that has millions of dollars in expenses. I ended up having to pay $ 379 for the prep fee, which is a lot for me. The associate that helped me out did everything she could to get the price reduced, and for that I am extremely grateful (it was originally going to be $ 455). I will not, however, be using them again as it is cost prohibitive for a tiny business like mine. Unless you really need to talk to someone and have a lot of questions, I’d say you’re better off using Turbo Tax.

I had some serious issues and challenges and even some tears. With a steady hand and good info and take charge attitude. She took me step by step and help me set up a plan as to how I was going fix everything one step at a time. She was very patient with me and explained as we went. We have another appointment set for next month to continue on.