Laz Parking

I wish I could give ZERO stars, but I guess the 1 star is for the parking attendants bc they are extremely friendly and get your car in a timely manner. My one negative is that one of them backed another car into my car and failed to report it, which is upsetting. What is even more upsetting is Laz parkings absolutely atrocious customer service. After discovering large blue streaks across my front bumper and knowing that a blue Mercedes was parked in front of my car last, I can only out two and two together and come to the conclusion that the valet backed the Mercedes up into my car. So, naturally I reported this to amazement who came out and filled out an entire claim report with me, making it seem like Laz parking was ready to take the responsibility for scratching and denting my car. However, quite the opposite occurred. I was contacted later telling me that it was absolutely ridiculous that I was trying to blame Laz parking for something that «clearly happened outside of the garage». Ummmm, first of all, how can someone claim that? Second of all, you are customer service? And this is how you deal with customers? SO rude! After emailing back and fourth AND sending pictures of the damage in both cars, I was called a liar and told that the damage on my car was obviously precious accumulated damage… it is just so upsetting to see a business being operated in this manner and I suggest finding a different parking Garage than this one unless you don’t mind ur car being damaged and no responsibility being taken, not even a compromise, unreal to me… for someone paying as much as we do to park here, you would think they would treat their customers with a little more respect.