El Pollo Loco

I have to give them three stars because the food looked wonderful and fresh. I have had their food before a while ago. But then I saw the prices. Who spends almost $ 9 for lunch. With drink and all, that’s what you would pay. Too expensive for what it is. I can go to a place where they serve you and it would not be much more. I hope I am not being too cheap. But think about it. If you are a working person and you spend $ 9 for lunch, multiply that by 20 working days in a month and you’ve got $ 180. That’s a car note. That’s why so many people file for bankruptcy these days. … Just a thought. I know the chicken and accompaniments were probably delicious but … you know.

If you want to get sick, eat here! My family got food poisoning after enjoying a meal from this. That was after my truck got stuck through the drive-​thru, due to the very tight turn they have. Who did they hire to build this place? Is it the same contractor cooking the food? I will never go back to this place again. I have had so much better service at other locations. Stay away!

There are 8 people working behind the counter and are still messing up orders. It is not busy here. The dining room is almost empty and drive through is steady but not busy. Jason one of the employees is busy trying to talk to a girl at the register while customers are waiting to order. I ordered 4 plain chicken tacos for my kids, chicken and cheese only. Opened the wrapper and it had chicken, cheese, cilantro, and onions. The order was supposed to be for here and there is to was bagged up. There was a guy in front of me waiting to get his order. It was sitting on the counter, it just needed to be bagged up. Other customers after him were being taken care of. Finally he had to say something so he could get his food bagged so he could go. Management needs to do some work, but then again there was a manager here when all this was taking place.

Look what advertising accomplished. My wife saw a commercial on tv today and told me she wants me to take her there for dinner tonight. We’ve driven by this restaurant for about 20 years and never stopped in. It was a very pleasant surprise. The restaurant staff was very friendly, the food fresh and hot, the restaurant was very clean, and the service amazing. Highly recommended.

I love pollo loco. It is all delicious. The salsas are fresh. They fixed the drinking fountain area which used to always smell like sewage from the drains.

I like their food but the drive-​thru is dangerous to exit with being far too easy to tear the side of you car apart. This time I went through the drive-​thru I was in line for 30 mins.

This El Pollo Loco is always clean, with friendly customer service as well as fast and efficient. The food is always hot and delicious. The restrooms are clean and stocked. The wait for the food once it is ordered is very minimal. The workers take pride in their job as its not easy to work in fast food; too often they are given negative feed back instead of positive. I would recommend going to this location if in the area or if you live nearby, as you won’t be disappointed. ****We usually order the family meal and it is so yummy. El Pollo Loco knows how to season their chicken :)

was not pleased with my visit tonight. waited 8+ minutes for two tostada salads (that’s it). then, asked for salsa with cilantro dressing. did not receive a receipt, or the salsa. went back through the drive thru, and, who looked like the manager, heard my complaint but definitely did not satisfy. she handed me the salsa and receipt, no apology or recognition of my problem. probably not going back, and have been coming here for a long time.

I got 2 Grande Chicken Avocados Tacos. They were just ok. I was expecting a lot more for the «Grande» title — I was left pretty hungry and they were not so flavorful that I was willing to spend another $ 3 for another one. As far as fast food is concerned service was fine and the food was ok, price is a bit high I think — there are other Mexican fast food places I’d go based on taste, cost and quantity. Thanks.

Got the 2pc combo with corn and mashed potatoes. Very good! Place is clean, staff was nice.

My mom has always raved about El Pollo Loco since I was young. Now I can see why. I ordered the avocado chicken burrito and it was amazing. Can’t wait to come back.

My favorite chicken and great salsa. I love the avacado salsa with chicken tacos al carbon. Their chicken salads are great with the cilantro dressing. I love pulling the chicken apart and making mini burritos with the rice and beans and the Pico salsa

I love el pollo loco but it makes my husband really sick almost every time we go so we probably won’t be going back

I eat here on a very regular basis. My wife and I absolutely love the food here. I consider this the best chicken made. Tip: make sure you ask for the chicken extra juicy, it makes a world of difference. The manager Joseph and assistant manager David are always ready and eager to help. They great us with a smile and fast service. I can’t say enough about this place. Come and enjoy for yourself.

El Pollo Loco is one of the best, if not the best, fast food options for calorie and fat conscious diners. Their under 500 calorie menu has expanded to approximately 10 items. The ones I’ve tasted have all been filling and flavorful.
The variety of sides is fantastic for fast food or even semi-​fast food. I don’t remember steamed broccoli being offered at Chipotle.
The restaurant is also kid friendly. What kid doesn’t want a chicken leg and their choice of sides like mac & cheese. And did I mention they have chocolate churros?
I really like this location. It’s not particularly new, but it’s clean. The salsa bar is always well maintained, The staff is friendly and is very patient with customizing orders in strange ways like my family is prone to do.
Update 1−23−15: Second thoughts about this location. Dirty & mostly empty salsa bar (the entire 45 minutes we we there), empty napkin dispensers (entire time), a double chicken wet burrito that was dry and unrecognizable — and they screwed up our order. Reducing the rating to three stars, hopefully temporarily. Giving three stars due to positive past experiences, but tonight was a one star night.

I really like the people they are very nice and make me feel welcome. The food is so fresh the whole family likes it. and its a good value

The food is great can’t complain. The only thing is the manager is very greedy with the salsas! This is the Pollo Loco near 7^st and bell rd.

El Pollo Loco is some fine fast-​food Mexican cuisine. One of my favorite things on earth is the BRC burrito… beans, rice and cheese. Super simple. I load it up with the green sauce, full of fresh cilantro.
Some things on the menu can be a bit pricey for drive-​thru meals, but it’s well worth it.

$ 5 for a drink and original pollo bowl (rice, beans, chicken). Not a bad deal for a fast food place. It reminds me of a cheaper Chipotle. Definitely get the avocado salsa!

I’ve only been to Pollo Loco a couple of times but I’m definitely a fan. Today I ordered the Chicken Avocado Taco Combo. This includes two soft chicken tacos along with chips and a soda for $ 6.99 plus tax.
I really enjoyed the tacos which came with lettuce and a slice of avocado and a sauce that made everything come together. I thought the pricing was fair and the A/​C was definitely cranked up a skoosh too much today. I’m going to make this a go to destination when the outside temps are in the 110 degree range.