AFC Doctors Express Urgent Care

Very impressed with the fantastic management here — caring, attentive, and trustworthy. When we had an emergency in July, the wait time was very short, and everyone was very nice. I do not hesitate in recommending this location to others!

If you can, plan to come right when they open at 9:00am. I received quick, friendly and attentive customer service. In and out within 30 minutes.

Absolutely horrible stay away!!!
I thought this place would be decent based on online reviews but I was sadly disappointed.
I waited almost 2 hours for routine screening. Then after sitting in the exam room for ages a nurse came in but then forgot what she was doing and left, never came back until later when another nurse took over. This place is EXTREMELY disorganized. After 2 weeks not hearing results Promised in a few days) I called TWICE and NO ONE CALLED BACK at all. One front office woman said she just started and didn’t have a clue about anything.
This place makes Patient First look excellent!!!

The entire staff was very helpful and extremely caring. The level of care I received was excellent. I was surprised at the difference in care that I received here than at the other urgent care type places. I highly recommend this place and will come back from now on. They accept most insurance

I’ve only been coming here for 1 year after my primary care physician retired (after 13 years of being his patient). I was very skeptical about my primary Dr being in an urgent care facility. I was use to a private office where there were a limited number of patients seen per day. I must say that this new and different situation has worked out well. I really like my Dr. Keith Wilson. He takes the time to listen to you before he attacks the problem. Another plus is I’ve had a few urgent care issues and even if my Dr wasn’t available I was still able to be seen and they already had my history which made the process easier. The staff is also pretty friendly from reception to the nurses. The Dr’s I’ve seen have also been very knowledgeable making me feel comfortable with their diagnosis. Lastly, it’s easy to schedule appointments because they are open 7days a week. Change can be difficult, but this time I was pleasantly surprised.

I moved here 2 days before I got sick. Not knowing the area very well I searched Unilocal for close doctor offices. This one came up with a few good reviews. It was also pretty close to my home. I walked in, signed a few papers and was seeing a doctor with in 45 mins. Not bad for having 4 people ahead of me and not having an appointment. The receptionist (who normally doesn’t work up front I think she was a nurse) was so nice. After getting a room the doctor came in 2 minutes later. He asked me what was wrong, diagnosed me and gave me a referral for prescription and I was on my way. He sent my prescription to target down the street and I had my medicine in less then 20 mins. Two days later they called me to see how I was feeling. I was very satisfied with this place and I would recommend this to anyone. You can also pick them as a primary care doctor. Hope this review helps a bit. I don’t think you will be disappointed.

Best place to go with a wound! Had a nasty splinter in my right hand that was infected and sore. Wait was short, staff was great. I will go back when needed. And the hand doesn’t hurt anymore!

The front desk staff and M.A. was friendly and helpful. But the doctor is why I didn’t give them 5 stars. I felt as thou he rushed me out of there and just wrote me a prescription. He didn’t really listen to what I had to say, didn’t give any suggestions on anything I asked him about. He was very short & unfriendly.

I went to this clinic for a large wound on my little finger. I initially thought that my own bandage would work but after several hours the pain was unbearable. The doctor who treated me was IMO better than most doctors who have their own office. I received x-​rays (precautionary), stitches, antibiotics, and a tetanus shot with follow-​ups and recommended physical therapy exercises. Just 3 weeks after the incident, my finger feels great with full motion and just a hint of a scar that I expect to go away.
The convenience and care that I received were top notch. I have been to other walk-​in clinics that did not inspire as much confidence as this one. I wish this clinic was closer to my home. If the need arises I will probably make the trek to this clinic.

I’ve been to several «local» urgent care facilities, but, I insist on driving the extra twenty miles for the service that is offered and the care in which is provided. Highly recommend, especially if you’re a Ravens fan!

I am in town visiting relatives. When I got here last week I arrived with a case of Thrush. The medication I brought with me was not working and I thought I had better get some medical attention before I got back on a plane. We called before I headed to the office to see how busy they were and was told they were empty. This was the case when I got there, no patients in the waiting room. I had hoped this would be a quick in and out. From the time I got to the office to the time I saw the doctor had to be about 45 minutes. Getting from the waiting room to the exam room didn’t seem too bad, maybe 10 or 15 minutes, but waiting for the doctor seemed to take forever. I started to wonder if I had come during the doctor’s lunch break. He finally came in and did a brief exam after saying he was going to give me 2 prescriptions, one for the thrush and one for the cough, he left. A while later, the guy who did the «check in» came in with the printed scripts. As he was reading them to me he realized that the doctor had made what looked like a typo (take 1x per week verses something more frequent) and he left to talk to the doctor. After more waiting, he came back with the corrected paperwork. I left. I was at Doctors Express for about an hour and a half… and the place was empty. Unfortunately the time it took wasn’t the worst part. When I got to my mother’s house I looked up a Walgreen’s location and called Doctor’s Express to ask them to call in the prescriptions. I had not done this while at the office because, not living here, I wasn’t sure where a Walgreen’s was. They said no problem and we hung up. About 5 minutes later Doctors Express called back saying that because one of the prescriptions was a controlled substance they could not call it in as long as I had the hard copy. I was told that if I brought the hard copies back to them they could call them in. I have never had this experience before. I thought it was weird and I told them that, but verified that if I brought them the hard copy back that they would then be able to call both prescriptions in. They said yes. About 15 minutes later I walked in the front door of the office and handed my paperwork to the receptionist. She started calling the Walgreen’s while I was there but she was interrupted by the guy who had checked me in. He said that they could not call in one of the prescriptions because it was a controlled substance. I said that I was confused because I had just been told, by this very office that if I brought the hard copies back that they could call the prescriptions in. He said no, because the one is a controlled substance, I had to hand carry the prescription to the pharmacy, that they were not allowed to call in the prescription. I said that I had come back to their office because of the information that their office had given me. I guess that the return journey was a waste of time. He said that he guessed it was. I left.
Although I feel that being in an empty office for over an hour was not my version of Express I am more offended/​angry about the treatment I recieved concerning the prescription. Not being from Maryland I don’t know if the line I was fed about the controlled substance prescription had any validity to it at all, but getting conflicting information from the same office I find unacceptable. This is not the way you treat someone, especially if they don’t feel well. I have a really hard time dealing with people who, in essence, lie to me. If you value being able to trust what your medical professionals tell you, go to a different urgent care.

Great service. In and out in 25 mins. And my prescription was waiting for me at the nearby Giant. THANKS!

Excellent service at this location. In and about in no time at all. MUCH better than going to the ER for something little. Very professional staff!!!