I became a patient two years ago and liked the doctor, but really wasn’t fond of the staff. Then Dr De Edwards changed her staff and the nurse and receptionist are lovely now. It’s like a whole new practice! Dr De Edwards delivered my son, she was thorough and kind at every step. I highly recommend this practice now. The doctor makes you feel comfortable no matter what your issue is.
M F.
Rating des Ortes: 1 San Francisco, CA
Dr. de Edwards assisted on a gynecological surgery performed by my primary obgyn doctor in December 2013. I never met her since I was already under anesthesia when she helped with the procedure. I have no complaints about the medical care. There were some issues with the insurance billing done by her office. I have very good health insurance through Aetna. The issue seems to pop up every 3 – 6 months where either I get a bill in the mail or where I get a call from collections. I call her office and try to resolve. I think it’s resolved, only to get another call in 3 – 6 months. It is very bad to have something go to collections since it shows negatively on your credit report. It impacts your financial life — mortgage rates, auto loan rates, credit cards rates, etc. My insurance company has never said that they won’t pay, but that the billing was done wrong. This is very frustrating and I would not go to Dr. de Edwards for this reason alone since the billing department seems to be unable to get this resolved.
Hattie W.
Rating des Ortes: 5 Brentwood, CA
I forgot her office address, so, I came to this site to find her address and saw the previous reviews and shocked by others experience with Dr. edward. I have been with Dr. Edward for five years. She really is one of the best doctors I have known. She takes care of me as her own family member. Her office staff are very sweet. They follow up with me on all results. Dr. edward changed her office address a year ago and her staff are different(I guess it is because of the moving) The new staff are try best keeping up with their work. I really appreciate their efforts.
Anthony R.
Rating des Ortes: 1 Oakley, CA
Dr De Edwards obgyn in pittsburg. shes great her office staff is unprofessional, inefficient and lacks knowledge of proper office procedures. example, waiting til the time of ur appt to verify eligibility, blaming patient for not knowing benefits,(which i know thouroughly), being rude and having a horrible attitude loud enough for people to hear. my appt was at 9 and ive sat here for 30 mins listening to them try and do what i did the first 5 mins i was here. I gave him the correct ph # and he refuses to hang up and call because he says hes gonna do to them what they are doing to him. wtf now hes yelling at office staff in front of us! I didn’t get into a room for almost ninety minutes past my appointment time and i arrived fifteen minutes early. This place would be five stars if it weren’t for the rude, inadequate and unprofessional office staff.