MedPost Urgent Care

I’d been here once before my last visit and received excellent service, which is why I’m giving a 2 star rather than a 1 star rating. My last visit was more than disappointing and completely turned me off of this place. Yes, I came in close to closing, but that truly shouldn’t matter in a place like this. The lady at the front desk seemed more than annoyed that I was there and wasn’t welcoming in any way. As I was sitting in the waiting room one of the nurses came out to call in the next patient and made a loud sigh as she saw me or possibly all of us sitting there. From there, from what I could make out, she asked the front desk lady if she locked the doors. Hopefully I heard wrong, but I honestly don’t think so. Long story short, I will not be coming back.

I hardly ever go to the doctor’s and I owe it all to drinking a packet of Emergen-​C everyday! But about 3x a year I’ll get a cold and I go crazy wondering what’s going to happen. Today was one of those times.
So, I have insurance, and I figured I may as well use it. UNFORTUNATELY, my primary care physician was changed during re-​enrollment. I tried all day to get ahold of my new doctor, but «their phone lines were down.» Um, okay, great.
I quickly looked up urgent care centers, and I came across MedPost. I called them directly to see if my insurance would cover the visit and they looked it up and it was good.
I arrived on a Monday at around 4pm. I was the only person there! Filled out a clipboard and waited less than 5 minutes and then my name was called and I went to the room.
Now, since I hardly go to the doctor’s, this was my first time getting a breathing treatment. The thing with the machine where you suck in the air. So… that was okay. Felt like I just drank a pot of coffee when it was done.
They also gave me a shot of steroids. I initially objected, but they assured me that it wasn’t the «banned substance-​performance enhancing» kind of steroid, and that it was an anti-​inflammatory kind. Whew! So I started to roll up my sleeve but the nurse told me to lay down. Uh, tf?
So, turns out that when adults get this kind of shot, it’s on your ass. Not your arm. And precisely, its more like the top of your buttcheek, near the hip. But still, basically its your ass. I’m almost 30 and I never knew this.
I think the doctor was Dr. Yu (?), and she was extremely helpful and was able to answer my questions. The entire staff was professional as well. The facility was clean and a few days later I was fully recovered (turns out i had a viral infection).
If I could make this place my primary care I totally would.

We’ve used this facility multiple times over the last two years, mostly on weekends. I always leave feeling grateful for the convenience of having an urgent care center right up the street, and truly impressed by the professionalism, courtesy, and caring with which we are treated each visit. The facility is very clean, and the doctors are friendly, attentive, and thorough.

I thought I sprained my foot and only went to the doctor to appease my family and friends. As I was visiting family in Anaheim, I went here. Wow, was I lucky to have gone to an absolutely wonderful and professional place! I found out I broke my foot! They put a splint on it and showed me how to use crutches. The Dr. was very nice and knowledgable. The staff was amazing and very helpful. I didn’t have to wait. The place is clean and parking is easy.
This afternoon I received a follow up call from another Dr. there. Obviously he reviewed my record and wanted to see how I was doing. I also asked for some advice for my foot which he freely gave.
I’d definitely come back here for any urgent care needs!

Been here several times. Went this morning as a walk in and was seen right away. Everyone had excellent bedside manners. So glad they are 2 mins from my home.

Spent an hour and a half here which wasn’t bad at all. Place is REALLY clean and in shape and the staff is very nice. Problem was I was seen by a nurse which I have no problem with except that she couldn’t prescribe me anything for the infection I had. The info and «treatment» I could have found on Google myself. Seems like that’s what they did by the looks of the print outs I got.

First visit ever to an Urgent Care. Got in immediately, got breathing treatment and meds for severe bronchitis. Dr knowledgeable and professional. Called in prescription to Ralph’s pharmacy in same parking lot which was filled by the time I got there. Home in 40 minutes from beginning to end with diagnosis, treatment. $ 90 co-​pay with Blue Shield. Worth every penny for an after hours/​weekend issue. Staff great. Spent six hours in CHOC ER last weekend with sick toddler. Big difference.

This was my first time here the staff was very professional and friendly. There was not a long wait. I will definitely be coming back here again.

If you ever can, it seems best to go to an Urgent Care versus the Emergency Room. Of course, if you have a life-​threatening emergency, definitely go to the ER! I say the above because I’ve sprained my ankle, and, in the most recent situation, fractured a toe during vacation/​holidays. Going to an urgent care facility has meant for me a place where I can be pretty comfortable, not wait too long, can setup an appointment without much issue (online!), and get treated much more quickly than if I had gone to the ER. MedPost has succeeded in reaffirming my convictions of urgent care.
So, long story short, I fractured my toe by slamming it into a wall at home on Christmas Eve afternoon. I could hobble on it without much issue, but trying to walk/​run a pit bull is never easy, especially if one foot is not as healthy. MedPost was, unfortunately, closing early on Christmas Eve, and closed on Christmas, so I had to make an online appointment on Christmas morning for December 26^th. I was able to make the appointment on my phone, so it was super easy peasy lemon squeezy.
On the day of arriving to the quiet shopping center with plentiful parking, I was able to hobble right up to the front desk, filled out some paperwork, provided my health insurance, and sat down. At my appointment time, I was ushered into a patient room, where I talked to the doctor for a bit and then was sent to x-​rays. Unfortunately, I had to hobble between the patient room and the x-​ray room around 6 or so times because my toe bones were not appearing very nicely in the x-​ray. Not MedPost’s fault at all, as it’s difficult to see the tiny bones when my toes are as crooked as they are.
After a bit more diagnoses, the nurse wrapped up my foot, gave me a boot, and I was good to go for the moment. As promised, the doctor called 3 days later to check how I was doing, and to let me know that he had the radiologist double-​check my x-​rays to confirm a better diagnosis.
Overall, very happy with the communication and the quick treatment. Granted, it was not the most life-​threatening injury in the world, but it helps when the professionals truly know what they’re doing, and they try and be as helpful as possible. Service was great, the attendant in the lobby had a sweet and calming personality, and the place was very clean. I hope I don’t need to see them again any time soon, but I know where to go in the area if I have to.

So many nice and friendly people working there. I unfortunately have been twice now but both times the staff was wonderful. Short wait time. And they seem to actually care. They helped me a lot and I’m so grateful. I would highly recommend and would go back.

Again THEE Best urgent care I’ve ever been to!
First time I needed stitches for apparently a large gash in my leg. They stitched me up and performed some x-​rays for me on New Years Day quite close to closing time! Everyone in the building was helping me as much as anyone could ask for. The co-​pay was amazingly cheap, and the doctors and staff were top-​notch. I HIGHLY recommend for any urgent care.
I know where I’ll be coming to from now on! Thank you all so much!

I’ve been here a few times and the staff is just great. Walked in this morning without an appointment and was seen in less than 10 minutes. Rachel was so kind and Dr. Wu was very helpful. I actually prefer coming here than coming to my own doctor! Will definitely be recommending to friends and neighbors. Keep up the great work!

Best Urgent Care I’ve ever been to.
Staff were nice, professional and caring, clean facility, uncrowded and short wait! Unfortunately, I’ve been here twice in the last month due to weird stuff going on in my body O_​o. But, I had great experience on both visits (one walk-​in, and the other one with an appointment). I filled out a short paper work and I was able to see a doctor in about 10 minutes.
My only complaint is their weighing scale. It’s a big fat liar! ^_​^ just kidding…
I highly recommend this place!

I took my son to this location as we live close. He had an extremely high fever and chills. The doctor on staff was Dr. Wu. The nurse and Dr. were extremely helpful and knowledgeable and knew exactly and quickly what to do to get my son feeling back to normal within hours!!! This facility was easy in and out and highly recommend it.

I’ve heard Urgent Care horror stories! I was pleasantly surprised by the care and service this location offers. I had virtually no wait, as the front office staff verified my insurance as I was driving over. The first thought I had entering the building was «NEW EVERYTHING!»; the inside of the front office is pristine, a beautiful renovation from the previous Blockbuster! (Complete with complimentary coffee, TV, comfy seating.) Office staff, nurse Rachel and Dr. Woo were very friendly, knowledgeable, and efficient. My entire visit with prescriptions was over in 20 minutes, which is ideal when you’re feeling under the weather and want to climb back in bed! I would recommend this location to all friends and family.

Family has come here a lot and this was my first time. Just awesome. I’ve gone to other places and waited for hours. Not here. I made an appointment online and came in and was done a half hour later. Reception is great, nurses are great, Dr. Wu was awesome! They gave me choices on how to handle swollen/​irritated throat. Actually gave me print out with step by step instructions. Also did a strep test as well. Very thorough and to me it doesn’t make sense to go anywhere else.
They do sports physicals, flu shots, you name it. Oh by the way my zero wait time was on a weekend. When was the last time you had a zero wait time on a weekend at another facility.

I have been to some absolutely awful urgent cares in the past. MedPost has totally redeemed my faith in all of the chain urgent cares that seem to be popping up all over the place these days!
I wasn’t feeling well, I called out from work and came here. I don’t have insurance yet since I just started my new job, so I let them know up front and they charged me $ 125 for my visit. I didn’t think that was outrageous at all, especially since I actually got exceptional care. The receptionist was super friendly and personable.
I was the only one there, so I was seen right away. The nurse and the doctor were both great. They did all they could for me and prescribed me some meds and I was in and out in probably 30 minutes.
They called me the next day to see how I was feeling. What? No urgent care has ever done that for me! This office is clean, bright, and nice. I told my husband this is going to be our new go to urgent care if we ever need one. You can even make an appointment online if you need to. Thanks MedPost, you guys are the best!

I expect a wait at any urgent care but when I called this morning to see if they take appointments in addition to walk ins, I was pleasantly surprised to hear that I can make a reserve a spot. Unfortunately when I arrived the spot reserved meant nothing. I had a child with 102 fever that was also lethargic just waiting and waiting and waiting. Thank goodness my child is not a whiny kid when sick. I would not go back here.

My son came arrived at Med Post 20 mins before they closed and we were met with a smiling face from Crystal and a calm pleasant gentleman who I assumed was the doctor.
My son ended up needing a tetanus shot and a couple stitches, which ended up us being there past their closing time of 8 pm. They were very professional and friendly at their last minutes before and after closing.
I highly recommend this urgent care for all future needs. Although now you all might be there when I go again!
Thanks to the Med Post Urgent Care staff in Placentia!

Having been in and out of many different urgent care facilities over the years, due to my respiratory issues, I’m an urgent care pro (which I hope to someday know nothing of)!
I’m taking the time to write a review because I was pleasantly surprised by how great my experience was, considering I was there feeling not-​so-​great. I don’t know if it was because it’s a brand new facility or if it was because I was the first patient of the day but I was greeted by a friendly staff and seen by a doctor who seemed to give more insight, knowledge and showed far more compassion than any other urgent care doctor I’ve been seen by. He took the time to hear my concerns and you could tell that he has a genuine passion for what he does– helping people. He was not pushy nor did he rush our visit (which is how it typically feels during an urgent care visit).
Dr. Billy Kim, you’re awesome!