I brought my 11 month old sin for the first time on a Thursday evening. The cashier was very nice. My son appeared to have had a good time. They even did a paint project. I stayed 1 hour and I paid $ 10. I plan to visit again.
Dana C.
Rating des Ortes: 1 Shingle Springs, CA
There’s so much to write, I’m just going to have to keep this as simple as possible. This place is a rip off. Been here around 7 times. Each time it gets worse, trying to force feed our kids food so they male a higher tip. I brought my son and his little girlfriend here while I gambled upstairs with a friend for about 90 minutes. I had a coupon for one free hour.(About $ 7.00), which they wouldn’t ho or because I had a player card which gives like a 10% doscount…(everyone has a player card. Why even bother printing coupons?). I wanted to leave plenty of mo ey for them to eat and drink, so I confirmed with the woman that I’d be upstairs for less than 2 hours. If both kids got 2 drinks, a pizza each and a bag of chips, it would be around $ 30. So I left $ 40. When I picked up the kids they had horrible stomach aches because the workers force fed them icees. They said they were full but the lady told them,“You have to eat more because your mom paid for it…” $ 79.00 for 90 min for 2 kids. Can I say… NEVERAGAIN!!! I never got an itemized bill. I called to complain and they were full of excuses. I’ll never bring my kid here again. Those who are babysitters in the area, I hope you take some of their business away! PS looking for PM babysitter!!! Peace out!
Rob M.
Rating des Ortes: 1 Sacramento, CA
Worst place to take your kid! We get there. I sign my kid in. I repeat, I signed my kid in, filled out, initialed and signed their form. Gave them MY phone number. We left money for food. I get a call about an hour and a half after dropping him off that he had an accident. I go down to pick him up and change him but those idiots will not release him to me. They want his mother to come get him. I had the«claim ticket» but they refused. After arguing for a while they finally agreed to let my girlfriend tell them over the phone that they could release MY child to me. For all they know I could have called any female to ok the release of my child. They refused to match MY signature on their form to my drivers license. Refused to acknowledge that my phone number was on the for and most importantly they refused to return my food deposit as my son didn’t eat or drink anything. Needless to say I didn’t take him back and never will. The casino sucks too. Not enough tables and too many slot machines. I gave one star because I can’t give zero!
Liam M.
Rating des Ortes: 1 Los Angeles, CA
The guy who work at the Prize Zone was very RURD and unhelpful.(The one that overweight and no heir) It seem like he did not want to work there. I will not come here again!
Mel V.
Rating des Ortes: 1 Burlingame, CA
Do not take your children here!!! The«Assistant Director» Shanda, Should NOT be the the asst. director!!! Lied and totally switched her story up on an incident that involved my kids to save her ass!!! BEWARE!!!
Ron.Paul l.
Rating des Ortes: 4 Sunnyvale, CA
Cyberquest was great to keep my niece and nephew busy while we spent an average of $ 15 an hour amongst the 3 of us they had fun although the«arcade» though a bit small was fairly decent in selection it was mainly ticket games that range in $ 0.25-$ 2.00 to play. They had some fairly new high tech games like let’s make a deal and fruit ninja along with classic basketball/football throw games. Prize redemtion staff was helpful and great to deal with. As far as paying goes it works on a preloaded card system and don’t forget to recycle your empty cards when done at the redemption counter. A little boy was so nice to give us the rest of his 400tickets I guess he had too many prizes already. O yea they also have two air hockey tables in the back. I guess kids quest which is next door to cyberquest(arcade) is a place to leave your kids like a baby sitter theme park. Overall they had decent fun at cyberquest minus one star for having a hard time to load our playcards using my credit card. And could have used some real arcade machines instead of only motorcycle/driving games. A pinball machine would have been nice but again they wouldn’t have enough space.