Kroger

I am not a fan of this location. My GPS routed me here in between other stops. Seems to have a very limited selection, or maybe I’m spoiled by the larger locations. I also think the layout is backwards, but I suppose someone in corporate thought it was a good idea.

Nice, attentive staff and always clean. which I love! Making this my new home store! Thanks everyone!

Beware when u purchase a gift card from this store. I just purchase $ 25 nordstrom GC. No one at the cashier told me to do activation or anything. Paid $ 25 try to Checkout at nordstrom and they said there is no amount ever put on this card. Back to kroger they said they can not do anything due to there are lots of bad people try to do bad things with the GC purchase. (Understand that) I putchased $ 50 Amazon GC from kroger before. There is nothing I have to do with the card. I just used it right away and it worked. Please train your cashier people to do what they suppose to do when people buy GC. Tell us the procedure n detail. Please make sure that the amount being put in the card or don’t sell GC @ your store.

Pros: the manager’s special bags in the produce section are on point
Cons: the stocking cart is always in the middle of the organic aisle. That’s a pretty stupid con. I love this Kroger

Very disappointed… I visited this Kroger few weeks ago for the first time– I had the worst experience at the deli– the lady was super rude and disrespectful– when I ask her to cut my turkey thing she basically shopped terribly and didn’t handle it to me she throw it in the counter and turn her back on me… I was mad than… When I was ready for the register lady– she was having a bad day and treated me with a really nasty attitude…
Because I move close to this Kroger TODAY I decide to give them a second chance… Even more disappointed– the lady at the fast registers I believe her name was Marleen was super rude… NEVER again– I have to much respect for my self and pride to let others disrespected me… Kroger management should hired happy willing to work people…
Is there a –0 start bottom?

I just moved here from out of state, where Kroger didn’t exist. A nurse at my husband’s new practice told me to check out Kroger because of the discount/​gas card she enjoyed. I went there this morning and waited to get a Kroger card, as I was told, at the customer care. Almost 2 minutes later, an older lady walked over and asked what I needed. I told her. She gave an attitude and told me I could have just gotten it at a register when I checked out. Then she mumbled «…so stupid!!!» I looked at her and left the store! I will not give them my business. I cook everyday for a family of four and I have a cooking blog so I shop a lot! I will never recommend them to anyone either!!!

Rude at the meat/​seafood area. I waited for someone to come to counter while a guy stocked the deli meat nearby. Once he was finished he came over to help me (he should’ve came over right away).
I asked for the crab salad. AS HE WALKED AWAY he said «yeah we’re all out of that».
Nice.
Worst Kroger I’ve ever been to.
Crap for customer service.
Yes I’m judging the entire store based on one person. Consumers obviously mean nothing.
…And your customers suck too! Parking lot drama to add to that. Geez… get your shit together…

I never go to this kroger for the sole purpose of their customer service. They are rude and I don’t like being rushed when I shop. Yes, I get off work late, and I am sorry you want to go home. I’m just trying to grab a few things before I go home for the night, sorry it’s such a hassle. And when I say hello, thank you for ignoring me every single time I’ve gone and tried to converse with you, self check out lady with the ridiculously long hair.

This is the BEST grocery store in Plano! Wide aisles, huge selection and best of all, FAST checkout. They have self-​check plus several lanes for 15 items or less along with the regular check out lanes. Plus, the KrogerPlus card allows you to receive a discount on gas, and the gas station is in front of the store! Easy to get to and lots of parking.

Today was my worst visit. Nobody was packing our bags so I started to do it myself. (NOT self checkout) Aldrina I believer her name is. Real you with long braids rocks a bun all the time. Walked by saw we were packing out groceries ourselves & must have assumed we had it under control. She came by & put in 2 things out of a full basket. Can’t wait for the new Kroger hope the service is a bit better. Sorry guys y’all are slacking.

This is MY favorite Kroger! They have hard to find items like Dublin Vanilla Cream Soda (it’s made in Texas). The coffee beans which you can choose from, bag and grind yourself are the best quality and selection. The produce is always nice and they have great sales (99 cents pound white peaches!). The self checkout is fast and convenient with an attendant nearby in case you need a little help. And the express lanes really are express! Immaculately clean, friendly!

1 star only because I live on fruits & veggies and they have the worst produce section I’ve ever seen. Flys & nats & rotten fruit & sometimes the worst selection of avocados. Makes me sad cause i hear about other peoples krogers & they are shocked when I tell about mine.

This is my neighborhood grocery store and I love Kroger! Always feel like I’m at home when I come here. They remodeled everything about a year ago and it sort of has that Whole Foods feel now. Added the gas station along with the remodel
Great selection, awesome people here, and I always get in and out quickly. Their beer and wine options are excellent too. Just make sure to bring your Kroger card or have the phone number handy to get excellent prices!

Every single person I encountered here today was RUDE. The cashier never looked at me, was extremely rude when I didn’t have my Kroger card & didn’t respond when I asked a question. Then, another employee as I was leaving & 2 girls working in the parking lot all ignored me when I just smiled & said «have a good day!» I don’t feel like the customer should be the nice one first anyway! I’ll never go back. Any suggestions on a good grocery store in Plano? So far, no luck.

I like this Kroger. It’s less sketchy than the one at Frankford and Midway. It is remodeled, and has a gas station.

AWESOME remodel. WOW! The store feels brand new and exciting inside. I loved how spacious and organized. Also happy to see all the organic choices!

Store was just remodeled and looks awesome! Very clean! Great selection!

This is my favorite kroger nearby. This store is big. Also, they’ve recently remodeled this kroger and really love the way it looks. It’s been reorganized and redone. The floors are all shiny and clean and the produce section has been revamped.
We always come here for protein in which sprouts doesn’t usually have.
Oh and this one has a gas station by it.

This is a big store, always clean and organized. The salad bar and deli offer great selections. Large produce, wine and pharmacy sections. They also have a drive thru pharmacy. Over all a great location and friendly staff. They even have small carts for the kiddos to push around. They just recently added a gas station.