Staybridge Suites Plano – Richardson Area

The hotel is very clean and I appreciate that however there were several things wrong that will make us not stay there again. We reserved a suite 3 months in advance and told them we would be paying with cash. we called to confirm about a day before we were supposed to check in and our room was no longer reserved and they did not bother to even call us and let us know. They gave us two rooms for the price of the suite we had reserved. When we arrived to check in we were informed that a debit or credit card was required for incidentals and the put $ 50 on hold and that really threw off our budget. It was not posted anywhere in the hotel that a card was required and they should have told us this on the phone when we reserved. They also told us our rooms would be connecting rooms just to found out we were not. The breakfast is not good for people with celiac disease. There wasn’t any gluten free cereal that my aunt could have and we worried about cross contamination with the eggs, sausage and fruit. There was no slip protection in the bathtubs and we were scared of slipping and hurting ourselves. There was Also no nightlight to easily find the bathroom. The rooms were so small that you couldn’t pull out the sleeper sofa without blocking a walkway for other a to get around during the night. Front desk told us feedback cards were in our rooms however they were not in there. They were also not available at front desk.

First time at this Staybridge location. Conveniently located near a large shopping mall and movie theater and interstate. You can literally smell the new construction. As usual, the room layout is very nice. Pool, business center, exercise room, breakfast buffet. Sold out weekend. First weekend of the State Fair. Breakfast buff was a bit hectic. Looks like they may not have been prepared for the crowd but it was ok. We really like this location and will be back.

Nice room and love the lay out. Pool is great but hot tub has the water just boiling up so water is always hitting your face. But water is wonderful.
Staff was not very friedly.

This is the only place I stay when visiting U T Dallas. Like new rooms great beds and great staff. This place rocks.

This is a great place to land for business travel. I’m a road warrior and this was the last leg of an 8 day trip for me. I wished I had stayed here all week. The rooms are large, clean, and if you are in and out the door for business meetings, it has all that you need in terms of small kitchen, lots of nice towels, spacious room, and service. Matthew at the front desk is par none! Arranged car service at hotel negotiated rates to the airport and shuttle to my meeting. The staff is polite, responsive and takes that extra step to guess your needs.

Love this place, I had a bad time at a hotel across town and I called them and they got me a room right away, the guys at the front desk are outstanding, staff is so friendly and helpful. For example I went down accidently too early for breakfast one morning (I didn’t look at the clock) and the person told me it wasn’t ready yet however went above and beyond offering to get me whatever I wanted from back there to take to my room. So so nice. I have stayed here a couple weeks now due to relocating and they are so nice and helpful even if I leave for a day and come back, always remember me by name which is so so nice. The area is nice and quiet with a walmart near by and free breakfast every morning and dinner and wine and beer Tuesday through Thursday. You really can’t beat that. They also have a nice laundry facility that is attached to the workout area so you can workout while doing your laundry. Good Business center and basketball courts and pool (I didn’t use any of this but it looks nice) oh and the best part is the internet always works and is free with your room. I would hands down recommend this place to anyone.

Great place — fairly new. Decent breakfast buffet but the food Nazi is SERIOUS about not opening it up a minute before 6:30. :-) Tu, W, Th nights, they also have a free dinner buffet which includes beer and wine. AWESOME! The outdoor area is great if the weather is cooperative. If you stay for an extended time, they have big grills outside for guest use also.
If staying here, I also recommend taking advantage of the guest pass to LA Fitness they can provide.
Central Market next door is also fantastic if you want to pick up a few things to keep on hand in the full size fridge in your room. They also have a deli area where they will make hot sandwiches, burritos and stir fry to order for you.
One other advantage, this place is tucked away a bit out of the main traffic area so it’s QUIET. YAY!

Awesome hotel, clean clean clean, front desk people is very nice and respond on my needs right away! Breakfast in the mornings is unbelievable, the lady serving it is inpecable, she take care of refilling low items, cleaning tables greeting everybody with a honest smile! Overall a great place to stay in Plano. I will definitelly come back here!

This hotel is somewhat secluded from the business areas, but my stay was very pleasant. The suites were clean and well kept; althought the architecture is a little old. They provided free and fast internet. Catered towards business travel. They have a nice work area with a full kitchen and fridge in all the suites. Overall, a great place to stay with great rates. Front desk was very helpful in getting me what I needed. Not to mention, they have a great complimentary breakfast buffet, as well as dinner provided Tuesday-​Thursday night (including alcohol).
PROTIP: They offer free shuttle service (within a ten mile radius).

For $ 75/​night with a great looking room, fitness center, basketball court, pool and business center. Plus breakfast is until 10:30am. Would highly recommend. Staff is really helpful

Pleasantly surprised by this place. Judging by its name I was hoping and praying it wouldn’t be as junky as an Extended Stay… and luckily it was head and shoulders above and Extended Stay. We had a 2 bedroom suite with a small but adequately appointed kitchen. One bedroom had a king size bed and the other had 2 double beds. 2 full bathrooms. Brand new towels and plenty of linens. Small living room area and a grand total of 3 TVs. Very happy with our choice (stayed here during Super Bowl). Contemporary and comfortable décor.

Staying here was wonderful! It was two nights, in November. Because it was a chilly time of year, it was really important to me to find a hotel with an indoor pool. It also had to have a bathtub, complimentary breakfast, be near easy shopping (Wal-​Mart in this case), and be convenient to Southfork Ranch. Not only did Staybridge meet all those requirements, but it has the most ideal location because it’s accessible, but off the main highway so you don’t hear the traffic noise.
This place had the best complimentary breakfast I’ve ever experienced at a hotel. Constantly attended, not dirty, and served for a reasonable enough time so we could sleep in a bit. It had so much selection, I didn’t even get to try everything! Plus, it’s all available to go. There were also plenty of tables so finding a place to sit and eat wasn’t a problem, despite the hotel being quite busy. You get to see a big, beautiful fountain while you eat. Great way to start the day!
The hotel also has a small convenience shop onsite in case you need any personal travel items. It’s expectedly pricey, so if you don’t mind crossing the street, there’s also a Wal-​Mart. There’s great proximity to shops and restaurants from here. I think they picked a great spot for a hotel.
The room itself was about an A-​. It was clean. The tub was nice, but quite shallow. The sink area had a very harsh, unwelcoming light. I’m sensitive to bright light so we kept it off as much as possible. The bed was super comfortable. Pillows were oddly small, like those you’d find on a couch, but totally sufficient. The TV was old, and either the volume was dying or the hotel deliberately fixed the volumes on the TVs so guests in other rooms wouldn’t be bothered, but it was very low. The kitchenette was clean and SO convenient! No problem with getting internet access either.
The staff here are incredibly nice. All of them. They actually seemed personally grateful for our stay there — awesome! I love how people in Texas always ask if you need directions to anywhere. We have our GPS and AAA book and Mapquest, but it always helps to have input from residents. Technology will never totally replace the human touch!
One thing to note about the pool area is that it’s slightly detached from the main building. So when it’s cold, and you’re in your swimsuit, it’s a chill while you pass through to/​from the pool. I’m sure it’s no big deal the rest of the year. The pool itself was too cold for me. I loved the hot tub though! The jets had some nice power. Towels are provided.
Overall, the property is very well kept and clean. I’m squeamish about such things, so if I think it’s clean, I’ll be back. If they were to crank up the heat on the pool, put a soaking tub in the room, and reduce the brightness of the sink area light fixtures, I’d upgrade to five stars.