The Climate Controllers

Unprofessional, lack of knowledge and very poor execution! Waste of time and money!

SDG&E contracted this company to upgrade my thermostat.
Mark showed up to do the job. He took a look and told me I was missing the 5^th wire needed for the new thermostat. After he left, I double-​checked and found that there was indeed a 5^th wire folded back just out of sight. I got him on the phone and he came right back, slightly embarrassed.
Next, Mark noticed the insulation was very damaged on this wire, so he asked if I had any electrical tape (I did not, but shouldn’t he have some?). He then asked for duct tape (but then seemed to remember that duct tape should not be used for electrical wiring). He decided to go ahead and wire everything up without insulating the partially naked wire, saying, «as long as the wires don’t touch each other, you should be fine».
I voiced concern that there is a metal cover on the HVAC unit that could become dangerously energized by the house current from that uninsulated 5^th wire, but Mark didn’t share my concern.

My downstairs A/​C unit went out. I thought I would have to replace the unit. It has been in the low 100 degrees. Nick came out and check both the upstairs and downstairs systems. Came back and replace the compressor. Both systems are up and running. THANKS Nick. You and your crew are fantastic.
My GO TO A/​C and heating company. Great service.

Quick, friendly, reliable service. The price was outstanding and our service tech was very punctual! Will def use their service again!