Fat Tire Farm

Gary helped me get fitted for a women’s mountain bike. He was knowledgeable, friendly and not pushy at all. He let me test drive like 4 bikes and knew the ins and outs about mountain biking without being sales-​y, which I really appreciated. Unfortunately they did not have a Santa Cruz mountain bike in a small which I am leaning toward at this time but for everything else including prices and accessories they will be my new go to. Their prices are not on the cheap side but I’m a firm believer you get what you pay for so I am not afraid to spend $$ here. Highly recommended!

My wife and I came into this shop to look around – sometime in the next year we are planning on upgrading her mountain bike big time. We were greeted quickly and genuinely, and after we asked a question the staff member (didn’t get his name!) did a really great job of asking the right questions, showing us what they carried, what they could get, what was out there period, and did it all in a very friendly and warm manner. To be honest, my wife is a newer (yet competent) mountain biker but she doesn’t look the part. I’m always afraid bicycle salesmen will be demeaning or rude with her but the person who helped us here did no such thing. Very impressed. Also, as a professional mechanic myself, I was impressed with the level of knowledge concerning the different bike models, especially concerning their riding geometry and styles – usually a thing that most people are unaware of. I’m guilty of it myself. Overall, Fat Tire Farm was extremely professional, helpful, and friendly, things that are unfortunately not always found in a bike shop. Good job guys :)

Unfortunately Fat Tire Farm didn’t have the bike I was looking for. They do however have an excellent selection. The service from their staff was fantastic, I was blown away by the knowledge and the genuine concern for helping me get the right bike. I will definitely go back to them when I’m ready to step up my game and spend some more cheese. Thanks for helping me with my indecisiveness and not treating me like a pain in butt.
Mike «The Heckler/​Trance» guy

The shop is just fantastic! When it comes to mountain bikes they know what they’re talking about. Great friendly service knowledgeable staff great prices. In a bike town with so many bike shops this one clearly stands out above the rest!

Best bike mechanics in the city! I brought my bike in and they changed my brakes at half the price of an estimate I had received elsewhere. And they did in in minutes with no complaints. I also thought that I needed a new brake cable but it was simply not connected correctly. They fixed that too and did not take advantage of my lack of bike knowledge. I felt I was treated very fairly and I saved money in the process. I will always bring my bike back to this shop!

Awesome shop. Super friendly, really know their stuff, stock a lot of cool parts, and they have great mechanics. I had a problem with a part on a bike I bought there so I brought it in. I don’t always trust other people working on my stuff, so I kind of watched and I’ll say the mechanic who worked on my bike was an expert and worked carefully. In the end they figured out what was wrong, warrantied the part and sent me home with a new one in 15 minutes. Rock and roll. Top notch shop and employees.

This review specifically deals with Park.
I recently had my Salsa Vaya 2 stolen. I was devastated. It meant so much to me that I sought to replace it immediately. Every place in the area was sold out in my size. Salsa HQ was not helpful – they didn’t have any and despite it being popular did not plan any reorders for a year!
I called Fat Tire and spoke with Park. He was the only guy that really felt sorry for me and made it a point to try and get one for me. He promised to call the next day – he did. He unfortunately was unable to get one from a Salsa rep to Oregon. However, he called a few days later after pinging out to all the dealers in the area and found one for me in Seattle at another bike shop – it was the last 60 cm in the NW.
Thanks to his searching, I was able to put the last Salsa and I procured it. I can’t tell you how happy I was. Even though I didn’t do any business with him I appreciated him actually following through and helping me when many others wouldn’t – that is incredible customer service. He simply told me «I’m just happy you got your bike. It sounded like it really meant a lot to you.»
I believe in loyalty, and I will see to it that any future needs or servicing will be done through Fat Tire. I can’t comment on pricing or anything like that, but the incredible (non) customer service makes me realize that these people are a prize worth holding on to.

Thank you, Jeff, for one of the best tune-​ups I have ever had. I am now happily commuting to work on a bike that rides almost new even though it is 9 years old.
I brought my bike here since I lived in the neighborhood and they are always friendly, helpful and nice to everyone even if you have a road bike or a 4 year old’s bike.
My granddaughter brought them in jelly beans on easter, she likes them so much.
Hands down, between them and 21^st Ave cycle — the best bike shop around.

The people here go above and beyond! Every time we are treated exceptionally and provided the best service/​attention. I can’t recommend them enough, thank you! Special thanks to Patrick who helped us purchase a very special bike for our son.

I’ve stopped in a number of times at this shop and have always been happy with their products and service. They don’t mind my kids doing some hot laps in the store while I check out bikes. Today I went in looking for a fairly obscure part for my bike and they had one that was a used «take off» from another bike. It was a small part, but I still appreciated that they gave it to me for free! Always helpful. Highly recommend

rented a 29er here when i was out of town on my birthday and needed to ride a little dirt. rode up to Forest Park, and up and down some trails there. worked out great. then I wen to the nearest McMenimans… which also worked out great.

This is the best bike shop in Portland. We live 20 miles away and we’ll gladly drive past twenty other shops for the service at Fat Tire Farm. Fair charges for service and fast too’

Fat Tire Farm is an amazing bike shop that is run by friendly, knowledgable folks who really love mountain biking. Whether you are just a beginner or a hardcore trail shredder this is the place to go for amazing service and the best mountain bikes.
The people here really know their stuff while being down to earth and genuinely helpful. In particular, Barry and Jimmy have repeatedly gone above and beyond to get things right and that is what keeps me coming back.
Plus, Fat Tire Farm gives back to the local community. Helping build and maintain trails, hosting local races, and supporting the Northwest Trail Alliance really makes Portland a great place to ride.

When you want top quality bikes and equipment, together with the best bike techs around, head here!
They support Northwest Trail Alliance too!

Love them. They are easy to talk to, remember me, and help me when I’m at my dumbest.

Great service, Better attitude. These guys are down to earth good people. Always nice about my stupid questions and quality fast service in the shop. Been riding MTN bikes around Portland for 25 years and its the best shop Ive found. They support Sandy Ridge with trail crew on there payroll! No othe shop in town is as dedicated to MTN bike culture as these guys.

A LBS is really all about service. And simply that, is exactly what you are getting here. You don’t usually go to a LBS to save money but to support a local establishment you believe in. Of course you are spending a shit ton of money so you better be getting great service, but for me at a bike shop that is not usually the case. Except here. River City? Bunch of pompous butt-​turds. Performance Bike? Toys-​r-​us employees. Westend? They have employees? You get the point.
I spent a shit ton of money on a bike. It was a special order and arrived in the time frame that they stated. Went to the shop to pick up the bike and was happy with everything. Took the bike for a ride and had problems with the headset (not at all the shops fault). Went into FTF to have it looked at. Place was busy as heck, service tech came over-​remembered me-​asked what happened and I told him. He put my bike in the rack and fixed the problem (bearing exploded)-no charge-​in 10 min. Readjusted the derailers just to make sure they are primo. Left happy.
Went riding again-​had another problem with the headset (it really was a POS this time cracked spacer). Went back to FTF and told them. Tech remembered me again, 3 weeks later, told me this is ridiculous and they hooked me up with a Chris King headset and installed it. While that tech was installing it another employee came up to me gave my dog a treat and told me the new headset looks sick.
To me-​thats what a bike shop is all about. Shop employees that know what they are doing, remember me, take care of me, and offer to fix a problem without hesitation or having to ask for the manager. These guys know there shit and I trust them.

This is by far one of the best establishments in Portland. Awesome customer service, knowledgable, and always feel welcome here.
If you’re looking for the best mountain bike store in the Portland area: this is the place for you.

After some pretty awful bike shopping experiences I found Fat Farm. The store is in a lovely ‘trendy’ feeling part of town. As soon as I walked in I was greeted by Carlos, I gave him a couple of things I was looking for, we talked about where I ride, and type of trials (I am from out of town)! He showed me a couple of bikes, got one down off the rack, got it All pumped up and I as out the door for my first to ride. Some of you may be thinking, well that’s pretty standard right? No, I have been into 5 stores in CA and OR, none of them treated me as well as the guys.
By the time I got back Carlos had another bike down, ready for me to take out too. anticipating guests needs, love it never got that at other stores!
4 bikes later, test riding some for more that once, I was happy to walk out of there with a new Specialized stump jumper.
Thank you Fat Farm, wish I lived closer to go more often!

Bought my first ever «real» mountain bike here. I walked in, told them how I wanted to ride and how much I wanted to spend and walked out a half hour later with a brand new bike. A completely painless and BS free experience.
Was it cheap? No. Good reliable functional gear seldom is. Buy a Magna from Freddies if you want to «save» money, snicker snicker. I’ll be laughing at the trailhead when you carry it down in 12 pieces.
The dudes who work here are one word. RAD! They know their shit and have zero attitude. Some bikes mechanics think they’re rockstars in this town. Not these guys. They don’t cop a better than thou vibe if you ask a «dumb» question or want advice on a place to ride or technique. They genuinely want to make the experience of mountain biking the best it can be for you.
I’ve yet to need any service done on my bike because I enjoy doing it myself. But my old roommate used to take her bike in and they’d usually fix it on the spot and for what seemed pretty cheap. And I don’t even think it was because she was cute and single ;) They do give you a break on components if you’ve bought your bike there which is real handy!
TL;DR Buy your bike here because this place just flat out ROCKS!