Fix-Um Haus

I love coming here! I found rich over the summer based off his reviews, and I will continue to bring my bug here for service! Rich takes great care of his customers, doesn’t screw you over, is honest, and my favorite; is beyond fair on pricing. It’s nice to not get taken advantage of as a woman!!!

Fix Em Haus recently replaced the dual mass fly wheel (DMF) on my 2006 Jetta TDI (auto transmission). Big pain to remove all the necessary components to access the transmission and replace the flywheel. Their price was about ¹⁄₃ of what the dealer offered, and ½ what a competing VW shop in SE Portland asked. Scheduled an appointment, dropped the car off, and they had it ready to go by the end of the day.
Have also had them do transmission fluid service on this car, and they did my initial used vehicle inspection before I bought it 80k miles ago. Nothing but good things to say about them. It is a small shop, and they are known to be some of the best german car mechanics in the region, so they get busy. Good people!

I will start out saying something good. He did give me a break on the price of labor (but read on and it wasn’t really a break)
I brought my car in for a fuel issue and he kind of seemed irritated by the business like he didn’t have time for it. Anyway. He replaced a part. Still had the same issue. This goes on for about 2 – 3 weeks and about 3 parts later i was still having the same issue and he basically told me to in not those exact words to get lost he was done with it. He tried to tell me my issue was a computer issue and my software needed to be updated but my stuff was up to date. Wellllllllll I brought my car to vw after over a grand in fixes that didn’t fix! And vw tells me that the part on my car is for a 2007 Jetta. My car is a 2010 cc. He’s the only person who worked on that part of the car ever. So you do the math. Vw found the problem and it was a 125 dollar part that would have fixed it all along. So take it as you will but the owner seemed to have sympathy and seemed like he wanted to do right but at the end of the day if you ask me it was just a hustle and a front. Wouldn’t trust him with an oil change.
Oh yeah not to mention he never communicated the issues I was having to the guy who did the work on my car! Shady stuff going on here.
Forgot to say that I asked him to replace my taillight which had just burned out a day earlier and he said no problem. Picked up my car and shucks. He forgot. Still pissed at this place.

I’ve dealt with useless and shady mechanics in the past but this guy takes the cake. When you see a shop cluttered with cars that need fixing it doesn’t necessarily always mean «booming business». Typically and in this case it means the mechanic is lazy and inconsiderate of the customers need for their vehicle. This guy doesn’t even pretend to have any urgency and surly doesn’t show any desire for the work that is brought to him.“It’s too hot to look at it today”, he expressed after we delivered an overheating car (he had just worked on) that we seeked answers about. The timing belt and water pump he replaced in order to fix the overheating issue he told us later was of no use if there had been more extensive damage done to the engine. Mind you there had been no disclaimer of this before. Why? As a legitimate «business owner» Why Would you even consider working on the cars timing belt and water pump if its a lost cause. It’s like putting new tires on a car that has a broken transaxle or neosporin on a gunshot wound. This man doesn’t warranty his work or right his wrongs. I would strongly urge to not do business here.

Great job, good price, nice guys! They know what they are doing. I have a Eurovan camper, they got stuff fixed other shops in town did not know how. It’s hard to find a good VW mechanic and I’m thrilled with this place. Highly recommended!

Broke down in my 1976 VW bus. We were on the road so they took us in that day and fixed us all up in less than an hour. They even helped me out over the phone for a different issue. So kind and fair, highly recommend!

Heard great things and so back in Sep. took my ’71 VW in to have the fuel pump replaced. Wish he’d just told me then he didn’t want the work.
After the car had sat on his lot untouched for four months he assured me another VW shop both had the part and wanted the work and was it OK for him to tow it over there.
Turns out this «ready to work» shop was given my car, my key, & my phone number but nothing else. Not only did they not have the part, they didn’t want the work either.
I STRONGLY suggest against taking your classic to Fix Um Haus as they clearly don’t care to work on older cars.
Given they lying, I’d suggest against taking ANY car here.

Great experience. This is the first time I have gone to a shop. I have done all my own work but after our move I didn’t have some of my tools. I talked to Rich and explained what I was looking for. He understood, gave me a great quote. The job was done right, was done at the quoted price and with our conversations I truly believe Rich is doing this job for the right reasons and he has great knowledge. It was a pleasure and that isn’t something I say very often.

The most worthy of 5 stars business on Unilocal ever.
Richard and his staff have helped me with two cars so far and the experience, price, customer service, and integrity have all been at A++++ status.
Richard is very hands on — does not waste time and is an expert mechanic.
I can’t recommend Fix-​Um Haus enough!

Rich is the best! He’s professional, courteous and easy going. I always bring my TDI’s to him, no matter how far I have to drive! He has years of experience, understands his customers and knows diesels better then any other mechanic I’ve met.
Thanks for everything Rich,
David K.

Rich is the bomb! My boyfriend was taking his VW Jetta to another local VW mechanic who was not fixing his car and causing more problems. I called and spoke with Rich, took the car in, he replaced the broken window, the turn signal nob and repaired whatever was wrong with the engine. Then it turned out the car needed a catalytic converter and to save money Rich referred us somewhere else! He is the best and I’ll not go anywhere else from now on!

I got severely cheated on a car I bought around the holidays of 2013. I had taken the car to, I feel like, every vw mechanic in the northwest. I had it at one mechanic. They charged me $ 300 to tell me a week later they could not help me and didn’t know what was wrong. No one could figure out the problem. After finding out about Rich at Fix um haus on VW forums I decided to take it to him. It took a couple months to figure out the problem. He only charged me for most recent work he did. A balance shaft delete. Finally the car is fixed properly. Thanks to Rich. He’s a straight shooter and doesn’t gouge your wallet. I will only take my VW repairs that I cannot do myself to Fix um haus.

I stopped in for help on my 72 Beetle a couple times last summer after my dad and I could troubleshoot no longer on a couple issues that were going on with the car. This place is always busy but the owner made time to look at my car, share his knowledge with me and my dad and helped me get up and running quickly again. This a no BS shop and even now that I live closer to some other VW shops, I would definitely go out of my way to take my car back here when need be if possible! It is the kind of place I love supporting! Thanks Fix-​Um-​Haus!!! You guys are great!!!

These guys are the best. They helped explain to me what was going on with my car and had it fixed the very next day. The guy is honest and didn’t give me any run around. He knew I simply just wanted to get my car back on the road and gave me a great price. I’ve never felt the good about a mechanic.

I’m new in town and needed a place to take my ’10 Jetta for a bunch of small issues and to have the breaks looked at. He took my car in the next day (but even offered to look at it the same day), fixed all my problems, and only charged me for minimal labor! He gave me an honest opinion and fair quote for new breaks and explained to me why mine were making noise and the pro and cons for new ones along with prices, and his recommendation. Very straight shooter and I left feeling great about my service! He even gave me the number of a place to get my key fixed for cheaper than the dealership would do it. I felt like it was my brother fixing my car. I can’t give this place enough stars!

They always have around 15 or 20 cars in their parking lot. They’re in business and busy for a reason! I’ve gotten my oil changed here on my VW Jetta ’06. I also had a tune up done. They’re great!

straight-​shooter, no games, no gimmicks, fair pricing. this dude knows Volkswagens and knows what it means to be fair.
another shop told me that i likely needed a new engine, or at least a re-​build that would run about $ 1400. Fix-​Um Haus took care of the problem for a fraction of that and now my car runs perfect.

These guys have always been above and beyond my expectations for the auto repair experience. I stopped by for advice, stopped in for maintenance and repairs, and even gotten my hands dirty with them while getting my van worked on. I have never experienced a shop that helps you get back on the road and lays it on the table with complete honesty in layman’s terminology. The first time I came into fix um haus, Rich stopped what he was doing and said «let’s go for a ride and check it out.». From that point on its been a excellent and humbling experience as a Vanagon owner.

Still the best…
You guys are awesome.

These dudes saved my ass. Drove up from San Francisco last weekend in a ’70 Bus that should not have made it. Starter died about 50 miles out of the city, muffler had a huge hole, there were practically no points and the distributor cap was on backwards, and oil was spit up the backside.
First day, $ 40, installed starter, replaced points. Came back the next day for the muffler, $ 300 for the install –but they threw in all kinds of other work, like pressure washing the engine compartment, new hoses, adjusted timing, refilled oil, and bled the brakes a bit. I left Portland feeling like I was driving a different Bus.
These dudes are not just great mechanics, they are great humans. No bullshit, accurate estimates, and their work will far surpass expectations. I’m making the 1500 mile round trip whenever i need any work done. It’s worth the piece of mind.