Walgreens

I had charged my car while traveling here from Seattle before (5 – 6 hours) in order to get to the charger in centralia, but when I came back here today to pick up the car, it had been towed. Some customer had complained that they wanted to charge their car, but rather than simply unplugging my car and plugging theirs in (plenty of room next to my car and behind it), the store team leader had my car towed. Now I’m in for over $ 450 in expenses since the owner has to fly here from Seattle to release the car from the towing company. Shows a serious lack of thought, thoughtfulness and compassion on the part of that customer and the store manager. Chargers are necessary for people traveling in electric vehicles — hotels do not offer charging. Unplugging mine and leaving a stern note would have prevented my parking longer than 60 minutes again. Overall the store is nice — though a few extra sketchy/​super drunk/​drugged out customers, even those seem to try to behave well and the staff are kind and helpful.

LINDSIE in the Pharmacy… holy cow! During the few interactions I’ve had with her, she never fails to escalate every inquiry into a fight, and has zero skill to problem solve! In fact, this chick likes to fight. An example: for 2 years I get a monthly phone call saying my Rx «IS READY FOR PICK UP». Fantastic! But literally EVERY time — for 2 years — it isn’t even in the pipeline to be prepared! The staff are ALWAYS bewildered when I show up, no prescription is ready, and it is hours or days before they can get to it. Today I asked Lindsie if there was some way they could possibly — just possibly? Have the Rx ready WHEN THEY CALLED ME AND SAID IT WAS READY? Lindsie could not conceal her contempt, started speaking in a super condescending way and refused to offer any solution other than putting me on the permanent «do not call list». How is that a solution? She said that’s all she can do – but then refused to give me anyone else as a contact in corporate or elsewhere — so I could somehow find a solution to this inconvenience? Basically I am SOL, according to Lindsie. I spend about $ 1000 a year in this Pharmacy, and she refuses to even speak to me cordially. Every time I’ve ever spoken with her, she treats me rudely. My question is for WALGREENS BOSSES… aren’t there enough qualified Pharmacists out there to hire someone who doesn’t relish escalating every interaction with loyal customers & legitimate inquiries into an epic battle? After 2 exhausting years suffering Lindsie’s rudeness, I am taking my business to the Walgreens on Holgate. I am tired of dealing with this character who apparently is deeply unsatisfied in her career choice. Awful!

Such bad service at the pharmacy. Don’t go here for your prescriptions! Don’t waste your time. I tried going here two times (the first time was awful too but I gave them the benefit of the doubt). Long wait time. No one in the pharmacy seems to know what they are doing. VERY rude. I personally was treated so rudely when I was asking questions about my prescription. I was shocked. The lady next to me was treated awful as well. So unnecessary.
Needless to say, I will never go here again.

I hate this store.
For all the reasons other people have mentioned.
Today was the last straw.
I was not even there to use the Pharmacy… only to simply buy a few basic items at my neighborhood drug store.
This place never has the stuff they should. And today was about the fifth time I’ve wasted my time going in to find something really basic that they don’t have.
The last time I was told it was illegal for them to help me find an over the counter medicine on the shelf. Its simply ‘against their corporate policy’. To actually help a customer… who is not even ‘alternative’ as another reviewer was here but merely not feeling well and in need of some drugs that they sell.
And Yes they have remodeled and redesigned –the store seems to be even worse now.
When I spoke to an employee about this she told me that she felt I was ‘attacking her’ by insisting that this store should carry things their customers want. Apparently I was just waaay out of line thinking that this store should carry things I need in my own neighborhood. She went on to explain to me that its ‘corporate’ and they just don’t do that. When that didn’t make sense to me either, she told me that it was too bad I was not able to accept her honesty.
She also indicated that if this had happened to me before in this store I should have learned from that experience. When I brought up the store serving an increasingly dense neighborhood she had NO IDEA what I meant.
Are we in grade school here? Because to be accused of ‘attacking’ someone for speaking my mind and assuming as a customer I’m entitled to being heard, respected, and treated like I matter.-makes me feel like I’m being manipulated by an 8 year old who just learned she can get attention and sympathy by saying she feels unsafe or her feelings are hurt.
On my way out I asked for a manager’s name –turns out she is the store manager.
Portland-​why can’t we have the few chain stores in a dense urban neighborhood be well designed and actually servicing the people who are here?
I called the SE Portland Walgreen’s headquarters. The entire phone tree system is apparently connected to one woman’s voice mail. OK — now things are coming into focus.
I did leave my basket with all my other purchases there on the floor telling the manager that I would be buying them off
. And I would encourage anyone reading this to do the same.

Super long hold times when you call them and fill times for prescrips. The reason is they’re badly understaffed. Walgreens Corporate doesn’t seem to want to add staff. I guess they’re not making enough money already?

Came in at 845 pm to pharmacy. A sole employee was there on the phone (not visible to anyone) taking forever with the conversation. Meanwhile the line grows while she yells back at everyone to wait… I informed an employee at the front of the store… he shrugged his shoulders… indicating that he really didn’t give a shit. This place sucks… don’t go here.

Horrible service in the pharmacy. They do not necessary steps to protect patient confidentiality.
First of all, I go in and hand them a Rx from my doctor. Upon confirming my address, they begin to input the prescription under MY MOM’S name (since we both pick up Rxs here) until I caught it. This could have been dangerous if someone had picked up and used the wrong Rx. Totally sloppy and lazy.
I picked up my Rx from the drive through with a car full of people, since I was with people and it was on the way. Without confirming whether or not I knew how to use the Rx, the pharmacist starts shouting loudly about how to use an extremely personal and embarrassing Rx in front of this car full of people. Totally humiliating and unprofessional.
What a horrible experience from start to finish. They need to completely reevaluate how they do business and fire all of the staff members who handled my prescription.

Wow, what horrible customer service! I’ve been to plenty of Walgreens, and they’ve all been fine, but this one takes the cake for rude cashiers. Seriously, just because I’m not over 70 and look a little ‘alternative’ doesn’t mean you should treat me like stale crap right after you were perfectly friendly to the elderly gentleman ahead of me. I do realize you are bitter you have to work minimum wage in your retirement years… oh look, I can profile too. Never going back to this dump. Avoid at all costs, and go to plenty of other alternatives in the area.

This store has provided by far the worst customer service I have ever experienced at a Walgreens, both at the register and the pharmacy. The pharmacy employees are not helpful in the least bit with any information pertaining to your prescription, or filling meds in a timely matter. The pharmacy techs seem very dense and unaware of the job they were hired to do. Save yourself the frustration of dealing first hand with a moron and drive the extra 2 miles to another store!

Now I know why this pharmacy got bad reviews. My doctor called in a prescription the night before. The pharmacy opened at 9 am. I came in at 11:30 am. They had not even checked their voicemail. I had a 1 year old and a 3 year old in the car, about to go for an hour long road trip. I asked for priority and they said 15 min. 30 min later, and I’m still waiting. Had I known, I would have gone to a different pharmacy. Just tell me the truth about an ETA. And fill your prescriptions on time.

This Walgreens has vinyl tile flooring and is climate controlled. Products are organized by type and stacked on shelves for perusal. Employees facilitate the purchase of goods. The doors open automatically when they detect motion. There is popular music playing through speakers in the ceiling. There is an employee break room off to one side. The outdoor signs have text marquees. There is a parking lot where driving customers may park cars.

Good: pharmacy is quick. Came directly from ER at Providence for meds as it was late and my usual Fred Meyer was closed. Having just been released from Providence (they rock!), obviously I was ill.
The Bad: The low rating is for the pharmacist refusing to fill my legit and small pain med script for a brutal infection. Got my antibiotics and other scripts to get me healthy but will suffer in pain tonight before they help. I am so sad to see what corporate Wallgreens has done to their customers. I am so worried for others especially the elderly and very sick that have to do more driving etc just to get a legit prescription filled.
Wallgreens: You have lost me forever. And i will be sharing this with all my contacts.
Shame on you trying to play doctor.

Personally have never had an outright bad experience here, yet i have never used the pharmacy so i can’t speak to some of the negative experiences people have been mentioning. I just come here for the occasional groceries when i am feeling too lazy to walk to Safeway or Fred Meyer.
PRO TIP: If you like sending postcards they have THE CHEAPEST Oregon photograph postcards i have EVER seen around here, at 25 cents each!!! Since i am an avid postcrossing and swap-​bot member, i am always looking for postcards to pick up on the cheap!
I’ve never had bad customer service here. Some of the younger clerks seem slightly clueless, but very friendly and well meaning. Older woman and longtime cashier there, Joy, is slightly gruff but extremely helpful.

I really only go to walgreens to develop pictures. I use their mobile app to select and send my pictures and then I just walk right in, pick up my pictures, pay and leave. It’s that simple. There prices are pretty good and they often have good deals, too.

NOT open 24 hours. Tried to go there today at 5:26 am (a non-​holiday Saturday) and all the lights were on, but the door was locked and no one visible inside.
I’d recommend calling first before trying to visit this location at odd hours to make sure they are really open.

DO NOT trust this photo department with any photos at all that are important to you, unless you have digital backup.
We should have taken our film roll of pictures from our anniversary trip to any number of high-​tech Portlandy places, but Walgreens was cheap and convenient, and I’ve never had issues with them before. They sent our roll of film off to the lab in some other city, and I was given a claim check to come get them a week later. Annoying, but not the end of the world. However, when I went in several days after my claim check date to collect my pictures, the employee couldn’t find them. And didn’t care one bit that he couldn’t. He told me that according to the computer, the order was canceled, and then he kind of just stared at me like I should figure out what to do next.
The assistant manager came over to help, took about 5 minutes in the back doing something mysterious (supposedly calling a hotline) and then when I asked him how things were going he said it had taken all that time to just find the hotline number. He called it, and no one answered, so he would need to inquire electronically and get back to me later.
He did call back the next day (the first act of professionalism I saw), and said that the photo center sent him the roll electronically and that it was all blank. He said we might have loaded the film incorrectly. Well, technically that’s true and we can’t prove it – but it seems odd that a) my husband’s a pretty good photographer, and b) the film was advancing properly the whole time we used it and then rolled itself nicely into its little cylinder. Obviously, I can’t prove that the error itself wasn’t ours — BUT:
1) Why wasn’t there a note on the account that there was an error, not a cancellation?
2) Why weren’t we notified by phone near our claim date that there was an error?
3) Couldn’t the employee have pretended to care?
4) Why isn’t your hotline number readily available, and why don’t you know its hours of operation?
See this forum for someone with an eerily similar issue:
I’m SO disappointed our pictures are lost, whatever happened to them. I will never trust this lab again.

Only pharmacy I’ve even been to where if you show some sort of outward injury (sling, crutches) you will be accosted in the parking lot for the pain meds you most likely just picked up.
I have seen people screaming for drugs I’ve never heard of (and I’ve heard of quite a few), blaming the bus driver for stealing their insurance cards and just shit shows in general.
I’ve used the 24 hour pharmacy after an injury because I cannot deal with the clientele and the wait at other times.
As for everything else in the store? I guess if it’s your closest place to buy shampoo and as-​seen-​on-​TV products, it’s fine. I would rather go a few blocks down 39^th and go to Fred Meyer, where the lighting is less… accusatory and I can actually buy some avocadoes and bubbly water along with my shampoo.
The extra star is for 24 hour service. If you’re into Oxycodone it’s on a time lock. I don’t even know what that means, but there is a sign. I’ve been there in the middle of the night to fill Rx for lesser pain meds after shoulder and knee injuries. I gotta say, depending on how much the ER sent you home with, you’re probably better off waiting until your normal pharmacy opens.

Wow there are a lot of horrific reviews for this place. I have to say that I didn’t come here to visit the pharmacy so maybe that’s why I didn’t think this place was so bad. I was on my way to the airport and needed to buy a bag to put all of the food I bought here, and I found a cooler bag on clearance. Score!
This is just like any other walgreens, however I must agree with all of the other reviews when it comes to customer service. I checked out with my one item and the cashier was on her cell phone the entire time! Rude! But whatever, I don’t live here so I don’t have to ever come back!

39^th and Belmont — yeah, I said it, 39^th. Location cannot be beat for convenience. You would think this a successful Walgreens given its location in the heart of southeast. You would think.
Stepping inside, you get an entirely different impression. It is safe to assume that this place has not been updated, renovated, repaired, or retrofitted since it originally opened. Linoleum tiles disintegrate under your feet and under the harsh, harsh florescent lighting. The only «upgrade» I note is the giant bullet-​resistant (?) glass placed in front of the pharmacy, which is reminiscent of a certain Taco Bell in Culver City. To be fair, though, it may simply be swine-​flu resistant.
Let’s talk about the pharmacy. It is essentially the only reason I go here. It is open 24 hours a day. Every day. Major, major points for the convenience factor (2 stars, easily). Given that they have essentially every minute of every day to fill all of your prescription needs, you would think they can handle anything. You would think.
Challenge: I dare you to try dropping off your prescription and waiting for it to be filled. Eyes grow as big as saucers when you suggest maybe you’ll just wait. «Wait? So, like, you want it now?» The very concept is apparently inconceivable to a pill-​counting brain. I once said I would come back after work, and I kid you not the woman looked at me, surprised, and asked, «Today?» Yes, today! Ten hours from now. Can someone not count from 1 to 60 between now and 10 hours from now?
Did I mention the convenience of 24 hours?

Having a cold blows.
It blows and it blows and it blows.
And then it blows a whole fucking lot more.
Except when your sinuses are clogged tight. Then it just sucks.
I rarely get sick, but when I do, it hits me like a ton of bricks. It happened this week. Monday I had a sore throat, Tuesday, like a number on Sesame Street, I was down for the count. I felt like I was dying. Walgreens, and it’s aisle upon aisle of pharmaceuticals, saved my ass.
This location is not as convenient to me as the one on 82^nd, but being on the corner of 39^th and Belmont, it’s definitely on the beaten path. Plus, the checkers here are on point, at least as far as calling out «photo counter is open» when the line up front is backing up.
Now off to a ruby-​colored land of Wal-​tussin and sleep.