Canvas On Demand

I am very impressed with Canvas on Demand — both the quality of the product and customer service.
Customer service: I had submitted an image for a triptych originally, and they contacted me very quickly to tell me that it wasn’t a good candidate for a triptych, because an important element fell right on the line where the photo would be cut. I replaced my photo and the turn-​around was very quick.
Product: The photo print I received is beautiful and looks extremely professional. It came quickly and in perfect condition — no dings or scratches from shipment.
100% would recommend. Also, I used the groupon deal.

I bought a Groupon based on the good reviews. My canvases look AMAZING (except for a tiny little flaw that I noted others complaining about). They arrived in about 2.5 weeks… Much faster than I had anticipated. The clarity of the photos is fantastic. I have them hung next to canvases I purchased from Café Press for double the amount. These look far superior. I would not hesitate to use this service again in the future! For $ 20 a piece, this is a steal!

Just received my 5^th Canvas on Demand order. They did an excellent job this time. We have gotten a canvas each year of our two boys. Previous orders cut off the picture or cropped it. This one was perfect.

I have bought canvases from 5 different companies. Canvas on Demand is BY FAR THE BEST!!! I think I changed my mind 3 times about what pictures I wanted them to use and they were very nice about it and stayed in contact with me till I made up my mind. Once I did make up my mind, they made the canvases fast and they got to me fast as well! Thank you guys! Yall rock!!! I will defiantly be coming back for more!!!

Bought a Groupon and was skeptical from some bad reviews here but it came out GREAT! The site was very easy to navigate — very straightforward and my canvas was delivered in ONE WEEK.
The quality of the canvas and frame is very nice and it was packed well for shipping. My photo was black and white and it looks amazing, very clear, I will definitely buy another.
The only negative was there was a tiny tiny blue dot on the canvas. Not sure why but luckily it was in a spot where the image was more black than white so you can’t really see it.

This company gets its business from Groupon. It takes over 2 months to get items delivered. Terrible customer service. They told me that my items were paid for, shipped and provided me fedex tracking numbers.
We waited and waited for…2 months.
The fedex tracking numbers turned out to be invalid.
I emailed them and they said they made a mistake and will be sending me new tracking numbers.
A week goes by and they email me that they don’t have my payment information and haven’t shipped anything.

Bought Groupon first time and had pics created and shipped no problem. I was so thrilled I wanted to get some more made and second time I kept getting the pics rejected for what they say is copywright infringement. I own the rights to these images and two I sent in I even took myself! After emailing back and forth they told me they would not print any pics of celebrities. When I lived in New York, I took plenty of pics of celebs and now I cant print them? The kicker after all this is their arrogant, f-​u kind of attitude about it. As you can tell their other reviews people have the same issues with these guys. They should stop trying to police and worry about helping people put THIER pictues on canvas…

I used a Groupon for an order and received it in under two weeks (2 weeks earlier than they said). The quality of construction is VERY good. The quality of the picture depends on what you send to CoD.
One of the photos is a bit blurry. And that is my fault. It was a small file, so enlarging it made it blurry. In the future, I would sharpen a small file before sending it in.
Also, if the pic you are using is dark, it might be a good idea to lighten it a bit as the canvas you receive seems a bit darker. A friend had previously used on of my pics for a CoD Groupon. The original file was dark and the canvas was a shade darker. I used the same pic, but lightened it a bit and it came out better.
Even with all the above considerations, I think the canvases are amazing! I will post the canvases when I can.

Awesome customer service.
Very impressed with the quality of the canvases (I ordered 8).
Fast shipping.

Very satisfied with my canvas order! It was an easy ordering process, even with using the groupon. I used photos that were from JCPenny’s that I had on a disc (which I believe is why the quality came out great) & they came out perfect! I definitely plan on using them again in the future.
I know the shipping took a while, but I wasn’t in no hurry. It did give me an idea when to place orders if I will ever need them by a certain time.
Thank you again!

This company is the worst. I’ve ordered from them before, and while the quality isn’t great, it was fine enough for what I needed the canvases for (and having not ever tested out another canvas company before, I went with it when ordering canvases for Christmas gifts).
But this time, just… no. I ordered a batch of canvases at the beginning of December for my mom’s home renovation; they all arrived within a week. I ordered three huge ones as Christmas gifts for other family members on Dec. 10… on Dec. 21, I noticed they hadn’t arrived so I checked the status of my order on the site. It said it was slated to ship on Dec. 23 and arrive on Dec. 25 (which is obviously impossible given there’s no mail on Christmas day). As there was still enough time to remedy this snafu on Canvas On Demand’s end, I contacted customer service. They said there was «a little box to check» that I apparently didn’t saying I needed it by Christmas, then they didn’t prepare it before Christmas. (I’m sorry but who places orders in the month of December for something that ISN’T intended for Christmas?)
I told her that was an unacceptable response and that they could overnight ship in on Dec. 23, the day the printing would be done. She said they didn’t do that, even though any NORMAL company with decent customer service would do as much to remedy a problem they created. They still wouldn’t budge. Instead, Jo Hanna C told me (verbatim, I have a screen grab): «If this is a gift for someone we can give you a ‘canvasized image’ that you can have to show the recipient of the awesome canvas that is coming!» Uh, gee, can you? That’s so kind. I’m sure the gift recipients would be just THRILLED to receive a paper printout wrapped under the tree. NO THANKS.
So I contacted two other reps to try to get this remedied, and even took it to Twitter. Again, nothing. One offered me «a great 40% discount off your next purchase» which is irrelevant as a) they are always having 50% off promos on their site and b) I will never again order from this terrible company. What I want at this point is a full refund or something to compensate for the fact that I had to go out today and buy the three family members last minute gifts to make up for the fact that they will have nothing under the tree thanks to Canvas On Demand (again, they had FIFTEEN DAYS to get this order to me… when Amazon gets every package to the consumer the next day, I don’t think two weeks is asking too much).
Seriously, Canvas On Demand. With such disregard for your customer base and ZERO customer service, good luck on your future. I’ll be trying out CanvasPop next time (which a fellow Tweeter recommended to me).

I love my canvases! I ordered two using a Groupon and I was so nervous about it, I tried to cancel. But they are absolutely perfect! I unwrapped them today and you could hear birds chirping and bells chiming. Not literally but they did an excellent job. It exceeded my expectations! Quick customer service response, super fast shipping, I was so satisfied I looked for another special. This company is the real deal. I did order a professional to review one of my pics for an extra $ 7.95 but I don’t think I needed to. The one that wasn’t professionally reviewed (a black and white photo) looked just as stunning. I highly recommend!
As an update — I placed another order. Make sure you proof your pictures. Mine didn’t upload all the way and the image had my feet cut off! Maybe because I used a Groupon, it took speaking to a manager to get them to reprint the canvas. I also had to pay $ 7.95 shipping. I removed one star because of the hard sell it took to get them to fix it but I’d still recommend. It was my fault after-​all for not double-​checking.

I ordered 2 canvases and need them shipped to 2 different addresses, and was told it couldn’t be done. I called customer service and offered to add extra money for the separate shipping but they were pretty stubborn about it.
I think if you stick with the basics and get a good deal when they’re doing special offers, it’s not bad. I wouldn’t say the customer service is great, and it doesn’t offer a lot of customization in terms of size and edge treatment without paying extra. I think the option to have professionals look over your photo and etc. is pretty gimmicky. There is no need if you’ve already use lightroom or other photo editing software.
I think they are ok for the money, if you just want them to print and make a basic canvas, but don’t expect the level of service like a photo lab

I ordered four groupings of wall displays for a total of 30 individual canvases for a client (I’m a graphic designer). I did them in stages and I cropped all my own photos.
Each grouping was processed and shipped quickly and everything was exactly as advertised. Only 1 of my canvases was missing the hanging kit, but out of 30 canvasas, that wasn’t too bad. They were all shipped in platic/​foam sleeves for padding, then grouped together put into a flat carboard that «curved around a little» to envelope the group of canvases, strapped together with hard plastic ribboning and then plasced inside another large shipping box.
I even had some credit card issues and they called me right away to get it taken care of and even informed me that one photo wasn’t high enough quality and I was able to submit a new one online.
Customer service was always very helpful and very fast!
Installing them was SO FREAKING EASY! My Office Manager and I were able to do all 4 groupings at the client site in a little over two hours, with just a hammer and a tape measure.
I suggest following them on facebook and being «alert» with all the text on their site was very helpful as they were ALWAYS running some sort of special or % off code. One order I did for myself I was able to get 50% off!

At first I was super skeptical about this Groupon deal. I did my due diligence and did some research on how much canvases cost, this company, this company’s reviews and the competitors. The Groupon deal was for (2) 16×20 canvases for $ 59 including shipping. Too good to be true right? That’s what I thought. I mean competitors are charging anywhere from $ 100 — $ 180 for these sizes. I was skeptical but I bought it. And thank goodness I did because I am so happy with the products!
It took me forever to choose the photos I wanted printed. Since I have photoshop, I was extremely picky about which 16×20 area to portion. I even cropped and touched it up myself prior. Kayla from COD contacted me via email and said to send her the correct cropped outlines because they wanted to get it right! How awesome is that! Great customer service, Kayla was so nice and easy to work with.
It only took about 2 weeks to get my canvas prints! And boy, it did not disappoint! They looked fabulous! The one thing I would say is their packaging was a tad shady. It was just in a foam sleeve within a box that was not even glued together. It was more like a box that was folded together then held by plastic strings… it’s hard to explain but I would have expected a bit more care for packaging especially because it’s winter and it’s been raining. The corners were almost exposed, especially if the box got damaged.
Anywho, we hung our canvas up no problem and they look awesome!

I had been deliberating for weeks on which picture to get. There are just so many to choose from. I wasn’t sure of the shipping time, so I emailed the company and got an automated response that it would take 2 – 4 business days to respond to my email. I started freaking out about the time it could take so I sent the business an irritable email.
I received an email back from Keith within 24 hours and he was so friendly. He handled my shipping concerns and all my questions in a calm way.
I received the picture today. The 72×24 panoramic goes beautifully above my 99 inch wide couch. I will post a photo if I can. The picture is sprayed with a UV protectant, btw, in case you’re in a sunny location, the color won’t fade. I LOVE my picture. I have been getting many compliments on it already from my facebook friends and family and I’ve only had it a day.
The artwork from here will make a great conversation piece. The customer servcie and great prices will have me coming back for more.

So, I found out about Canvas on Demand through Groupon about a month and a half ago. They offered an amazing deal — $ 49 for two 16×20 canvases. The regular price is $ 112 + shipping, so the deal couldn’t have been better. It’s actually a very bittersweet moment for me because I used Groupon devoutly, however, I was robbed a lot of money through them, so this happened to be my last one I ever purchased.
Anyway, I ordered both canvases on 12/​18, my order went through 12/​19, and I received them this past Tuesday ¹⁄₈. Just as other reviews have mentioned, the wait time to receive your order took way too long for my liking. However, I got it within three weeks, while others didn’t even have a notification about the order being ready in three weeks. But I was anticipating them so badly, that it made the wait seem longer and I did it during peak Holiday season.
I had two pictures I took that I wanted to be put on these canvases, one was supposed to be for my mom as a gift and the other was for me. I edited my two photos on Photoshop to what I would want to see, and then just uploaded them to their site. I had no issues because I did not need any changes made to the photos or make any special requests. It was a very simple procedure, which made it super easy for me.
They were shipped in a very secure package, with a lot of foam wrapping to keep it from getting damaged. The quality of the canvas is good, nothing to complain about there, but the things they attach to hang the picture were not the best because it took awhile to be able to hang it.
I will be ordering from here very soon since the canvas that was supposed to be for my new place, was taken by my mom to «showoff» to their friends for a «temporarily» time, has become a thing she refuses to give back to me :)
If I have any issues, I will definitely update my review, but my first experience with Canvas on Demand has been great and I couldn’t be happier!

Well, I finally got through on the phone and the person was very nice and emailed me the link to pay my $ 2. I filled that link and off the order went. I was told on the phone that since it was a Groupon order, I wouldn’t get it before Christmas. I placed on Dec 2 and I received on Dec 27^th. 25 days.
Today, I went to use my other Groupon from the same place and this time was careful about entering my Credit Card info correctly, thinking «hey, maybe it was partly my fault for some typo.» I place my order and guess what… the website says «there’s no balance to pay here so no need to input credit card info» and there’s no link so you cannot enter info even if you want to. So, now I have to wait for them to send a separate email about the payment, I guess. Or the tax situation has changed? Who knows…
As for the product itself, well, I’d say «good enough.» They were nice enough to do some stretching of the borders to fit the canvas better, which is appreciated. The quality wasn’t better than the much cheaper poster print at Costco (which is I think $ 7-​$ 10). In any case, I update it from1 star to 2 stars since the product ended up being acceptable.

I have ordered three canvases using the Groupon promo. We had some issues with the file size on the first one but when the canvas arrived in the mail, it looked perfect. In fact, it looked better than expected. That prompted me to order a second and a third. When COD received the 3^rd image, I received an email saying the proportions didn’t exactly match the size I ordered and they were creating a custom sized canvas at no additional cost to me. I haven’t received the third canvas yet but I do believe it will be as perfect as the last two.

The best canvas company I have ever used. This review was written after having purchased roughly 25 canvases over a period of 3 years in about 15 separate orders.
PROS:
— Excellent customer service
— Well-​packaged shipping
— Excellent canvas quality (one of the BEST I’ve tried)
CONS:
— On rare occasions, I found minor print defects. It happened twice, I believe. However, they took care of the problem by either issuing a refund or sending a replacement at no extra cost.
— Pricey
I always recommend this company over any other I have tried. My friends and photography colleagues agree.
I have uploaded a picture of 4 of the canvases I had shipped to work, and receive compliments all the time about their quality.