Pump It Up

Frequently order large catering orders from local restaurants and do not tip delivery drivers at all. Staff generally rude and argued over pricing.

Just took my 3 grandchildren for the open play on a weekday for a couple of hours of fun and physical play. Just be prepared for the stench that is overwhelming. .. smells like a dirty shoe locker until the A/​C fans kick in. We arrived for the open play at about 10:30 — 11:00 AM and the industrial sized fans were circulating everywhere. Last time I was here was for a birthday party about 2 years ago, when the facility was relatively new. Not sure how often the carpets are cleaned or how much effort is given to the sanitizing of the place, but I doubt the A/​C system runs
²⁴⁄₇ due to the cost of cooling such a large space. By the time we left at 12:30 PM, the place was starting to smell a little better. The kids had a great time, & the inflatables were in good shape, but if you are the caretaker in charge of supervising everyone, be prepared that it is like spending your time in a smelly gym. I would caution everyone over the summer months to be aware of this problem. Additionally, the water fountains that are placed throughout the arena areas A & B, were overflowing and spilling onto the carpet, leaving wet carpet. The price is very reasonable, however the smell had me completely turned off.

Third time’s the charm, right? OK so I finally figured out the business model of this place. They STRONGLY cater to birthday parties on the weekends. That is 93% of their business I guess. *Private* birthday parties. I happen to think this is a terrible business model (your kid has one birthday a year… I guess you hope all their friends pick this place for parties too?) And open bounce is weekdays only 10 – 4. That means working moms are screwed with this place. But, that’s neither here nor there.
I freelance from home so I can come anytime, but I did call ahead this time.
We were the ONLY ones there. Because mine are little (2 and almost 4) that was actually pretty great. There are two rooms of inflatables. They are in better shape than Monkey Joes, but I would say not as good. The big slide is not nearly as big as Monkey Joes. There isn’t a specific tiny toddler area… The obstacle course one is a hit but difficult for little little ones.
We had a good time and the staff was great. This time the poor business model worked out in my favor. No wild big kids tearing around giving me heart attacks. But then again, they like the opportunity to be social.
So give it a try, but call ahead.

Planned my 4 year olds birthday party here and it could not hve been more successful! The staff was SUPER friendly and the party went off without a hitch. Everyone really enjoyed themselves.
GO GLOW and have fun!
PS the staff set up everything for you! Can you believe that???
AWESOME!

It’s clean, the staff are friendly, and the ‘jump’ equipment looks fun!
My 2YO daughter was invited to a 3YO’s birthday party and they took great care of everyone. They apparently supply characters like Dora & Elmo, plus ‘fairy princesses’ to entertain the kids, get them dancing, etc.
The obligatory pizza served was actually pretty good two.
After 2 hours, we were all ready to leave, and the 2YO was thoroughly exhausted.

Now that TK’s Jungle is closed, this is the only game in town for the indoor inflatable slide experience.
The place itself was OK.
They have a billing practice that I think is not legit and I want to use my well-​earned bully pulpit to complain about it: there’s a $ 75 charge for «hot outside food».
Now, they didn’t tell us about this charge when we booked — they did offer to sell us the pizza from the supplier that they have a deal with — which I understand the $ 75 charge is steering people toward…
…but I have a big problem: Dylan D., who is otherwise the nicest and most agreeable kid in Chapel Hill, does not like pizza. (Yes, I know your question is, who the f— doesn’t like pizza?)
So on the way we bought a $ 40 tray of chick-​fil-​a nuggets, and learned the bad news when we got there. And I’m just sayin’ — they could have just cut us a break.
So we fed the kids cheese puffs and birthday cake, which apparently doesn’t come with the aforementioned $ 75 usurious surcharge.
Anyway, yes, it’s a rant, otherwise not my style, but «the man» has ways of doing things like this to 99%ers like me, so I’m fighting back the only way I know how.

I have taken my son here since he was able to walk and he never wants to leave! They have Date Night’s, track out camps and also tween nights too. The staff is friendly and the arenas are always clean.