Extended Stay America – Raleigh – Crabtree Valley

This does not even deserve 1 star. We had to leave this hotel. Lobby/​front desk wreaked of Pot. Vagrants hanging out all over the property at 1 am in the morning. Room had standing water in the kitchen and smelled like an ashtray and rotten milk combined. We had to leave — not safe and not clean. To top it off, they double billed us. Called corporate to no avail. This place needs bulldozed. Will never ever stay with this company again and will scream it from the rooftops. Truly unbelievable. We only needed to sleep here for 5 hours!!!

Unless someone is holding you at gunpoint to make a reservation here, do NOT stay here! Not only was I bit by bed bugs, never got room service when scheduled, had no running water every morning, had nothing in the drink or laundry vending machines, but when brought up to the manager he lied and said I told the front desk I had a great experience! Um, what?! Great would be the last word I’d use to describe this place. It’s a dump. The only positive was that the AC surprisingly worked. Do not stay in room 152! Bed bug infestation that they say they had inspected upon my departure and found nothing. I know how well they «inspect» their rooms upon guest departure. It was shown to me upon my arrival with the old, half-​melted McFlurry still in the freezer.

I have stayed at an Extended Stay in the past, when visiting Savannah, GA, but this particular location was not up to par. Food had been left in the microwave, not cleaned up. I would also agree with the other review that the room smelled like cigarettes even though it was a non-​smoking room. Overall, it served its purpose being that we were just here to sleep really, but I don’t think I’d want to return.

I’m not here by choice. Someone else booked the room for me, but the 30 minute wait to check in was horrific. Crack heads and drunk rednecks seemed to be the guests and a middle eastern gentleman working the front desk who didn’t seem to care about anyone or anything. He mumbled a few times under his breath «fucking shit» while checking me in. Room has a strong cigarette smell. Walls and lampshades have splatter marks. Kitchen walls are dirty. Countertops chipped. Dead bug in the sink. It’s time to check out and find another place to sleep.