Tunstall-Williams

Tim and the crew are great! Very nice and understanding. Tim will work with you — I’ve had my car worked on 2 times within a month (hit in a parking lot and was involved in a hit and run). I’m grateful for his shop, thank you!

Had a small accident with our Lexus ES350 and working with Tim at Tunstall-​Williams made it all better. He gave us an estimate before the adjuster, so we had something to work off of, then worked with what the adjuster came up with and dealt with the insurance company. The car looks better than before the accident! They did a great job! Thanks, Tim!

Unbelievably Amazing! 15 mos ago the window mechanism on my VW Cabrio broke and was repaired here. It broke again a couple weeks ago. The warranty on the part was for 12 mos. Tim at Tunstall– Williams took the time to not only speak to the manufacturer who replaced the part BUT charged me nothing for labor AND my car was detailed when I picked it up!!! Where else would you get this service? I dare say very very few places — what a model of abundance.
THANK YOU!!!

My Lexus was hit by another driver making an illegal u turn. Tim at tunstall williams couldn’t have been greater to deal with. He have me an estimate I could show insurance, and then worked with the insurance company directly to make up the difference. My car looks brand new, and the customer service is fantastic. They truly do want to ensure our satisfaction and go above and beyond. They are good people. Give this shop a try, you won’t be disappointed!

Apparently my little Mazda has invisible paint because in the last two months, it’s been hit twice in my parking lot! The only good thing about these accidents is that it’s validated my belief in the basic honesty of people, especially in NC. Thankfully both parking lot offenders offered to cover damages to my car and my second visit brought me to Tunstall-​Williams for the body work.
Now I know how hard it is to find good auto repair people, it stinks to be taken for a ride but Tunstall-​Williams has been in business for over 60 years! They also do a large amount of paint and body work for Raleigh’s police and fire departments so I’m guessing they’re honest and good. My work with them was pretty straight-​forward: a quick review of my insurance adjuster’s estimate, 4 days in the shop and payment by check or credit card. Pretty painless and my Mazda 3 looks mostly as good as new. They’re definitely an old-​school auto shop which is fine by me.
And I’m seriously hoping that three times is not a charm! If you see a third review for an automotive bodywork shop from me, I’m taking the bus from here on out…