Holiday Inn Sacramento Rancho Cordova

Great well maintained property and very friendly staff! They have some healthy breakfast options and the carpets are very clean! They even have awesome conference rooms with wifi!

Our Travel Baseball Team has stayed at this Holiday Inn several times over the past 3 years and this will be the last time we stay here.
After arriving at 10:00pm the adults got together to socialize at the pool area since we were told it was okay to go there by the front desk. After 15 minutes of talking a lady by the name of Cyndie approached us blaming and yelling at us that we where smoking POT! She said she can smell it! First of all we don’t smoke POT and being accused of such a ridiculous accusation is absurd. We are all parents traveling with our kids to a Baseball Tournament. She kept blaming us until she saw a puff of smoke out the 3^rd floor window from a man that had nothing to do with our team.
I wasn’t at the lounge earlier however I’m sure other parents from our Baseball Travel-​ball team will explain the details in further posts.

Most of us arrived at 3pm expecting our rooms to be ready since 3pm is check in time. The gal at the front desk said that rooms wouldn’t be available till 5pm and wrote us off. I had booked a double queen room and they oversold due and gave me a Handicapped room with a roll away due to them overselling the rooms. I did have a reservation number however the Manager at the time said we where the last to check in and they didn’t have the room that I originally booked. If they would have had rooms at 3pm I would have received the room that I reserved.
I’m a Platinum Member of IHG and now I’m thinking about staying at other Hotel Chains in the future do to the incompetence of the Management and staff at this Holiday Inn. I typically stay at an IHG roughly 25 times a year and will tell the other teams in our Organization and the Travel-​ball Tournament Directors to stop using this Holiday Inn in the future.

I’ve never had such a horrible customer service experience in my life. And this includes all my phone calls with time warner, the shitty service doesn’t compare to this hotel.
My boyfriend booked a Priceline reservation on the cheap because there was a deal! Awesome. Holiday inns are pretty cool, affordable, and clean. However when he tried to check in using that reservation, the holiday inns system would not allow it and would not honor because we got it for too cheap. LIKE WTF REALLY. Sorry we’re good with finding deals and sorry you can’t uphold your end of the deal. Such bad business practices. But it only gets worse.
They say oh okay we worked it out. Here’s a room. Didn’t tell us anything about how we would be charged this separate room and that we would be paying for one hotel room for the price of THREE. Saying we were overcharged is an understatement.
The worst part is how long we had to talk to Priceline for in order to get this sorted out. As a customer and guest, we should not be the middleman in this situation. I’m just mind blown to hear the MANAGER told his employees not to give us the refund and to make Priceline give us the refund. Thank goodness for Priceline!

This hotel is one of those tough businesses to review as it’s low quality but also low price. The nicely decorated lobby might lead you to believe you’ve entered a swank hotel, but when you enter your room you’ll find dated décor, uneven floors, ancient HVAC, and dim lighting. That said, the prices on weekends here are great, so I’ve chosen this hotel several times for one-​night stays while passing through.

The hotel rooms are some of the best I have ever stayed in, even beating out some Marriotts. The hotel staff was also very friendly and would always smile and greet you when they saw you. I was a little let down by the breakfast. You have to order it and, understandably, it takes a little for the workers to help everyone. I prefer the buffet style breakfast that you can serve yourself at.

Stayed on Friday night for a good price — $ 85. Very friendly front desk people. Very clean and modern. Free WiFi worked great. I even got a late checkout of 2pm. Only issue was the cleaning ladies are loud when doing their morning run. But most hotels are the same. So I can’t really ding them for that. I would definitely stay again.

Overall nice stay. Attended a retreat that utilized the meeting rooms which were clean and maintained. The pool is a large size and quite deep surprisingly. The breakfast area has spacious with an outdoor patio that had a fountain and some shade. The front desk staff seemed professional and courteous.

Unfortunately, I cannot attest to the amenities or comfort of the room and facilities. I made reservations and paid for a room in advance as I have done countless times before. Arriving for check in, we were refused checking in because our debit card for the incidentals hold was a green dot card. The clerk was very unprofessional and rolled her eyes, pointing condescending to the green dot on the back of the card saying that it was the same as cash and we would need to make a $ 300 cash desposit to check in. OK, put the deposit on the card. Nope, she wouldn’t accept the card at all despite it being embossed with my husband’s name (it’s a prepaid card he’s had for years that his retirement is deposited on to) that has been accepted all over the country at different hotels. She got very snotty and wouldn’t call a manager to address the issue. Needless to say, this was upsetting.
Fortunately, the reservation had been paid for through
and they were very helpful and switched us to the La Quinta Inn which checked us in with no problem whatsoever, placing the usual incidental fund hold on that very same green dot card. That room was perfectly comfortable and the hotel staff was wonderful.

Stayed 1 night on 7÷18÷15
For the price we paid ($ 89 + tax) Holiday Inn is more than adequate and decent. Room 227 near the corner of the building is nice, clean, and spacious. The décor might need an update but it’s comfortable. A/​C unit is from an older generation but it keeps the room chilled (it was 95 outside). Plenty of plugs and outlets including on the lamp. The complimentary wifi signal can be stronger. Digital TV, microwave, and small fridge. Generous with linen and towels.
The stay comes with free breakfast voucher for two per day. You have a choice of either eggs/​bacon or sausage/​toast or pancakes, bottomless coffee and one glass of juice. I thought it’s great value and the service from Enrique in the breakfast room is friendly. The manager’s cocktail hour is from 5−9pm with complimentary red and white wines, beers.
Overall it’s a very comfortable stay. I went water rafting in the American River and so mostly I just slept when I was in the hotel. They have a pool but I heard it’s not even a tad heated so the water is chilly.

Let’s hope the room is better than the service. Asked to check in at noon and the Gal at the desk looked at me like I had 3 heads. She rudely told me that checkin is at 4:00 and NO exceptions. The beast at the reception desk needs a personality transplant.

Very nice, large clean room, very good digital TV service. The AC unit barely kept the room cool, its nit even summer yet! They have a breakfast available for extra charge in their small restaurant. Their «bar» offers some drinks in a cafeteria setting.
All in all, not a great place, its clean so not a total deal-​breaker. I will stay away in the warm months because of the lame AC.

Nice stay. Reasonable price. Room 321 very clean. Free internet, unheated swimming pool was a minus but sauna, exercise room and jacuzzi a plus.
2 free glasses of wine. Plenty. of parking. Dressing room doors did not close all the way. If you sign up for membership you can check out at 2 instead of 11am

The hotel staff was friendly when I asked
Questions but not upfront with info. I had to call for the wifi password which most hotels provide upon check in. The room is a little strangely set up. Half of the
bathroom is in the sleeping area and the light switch is outside the bathroom. Why??? The room was hot when I arrived and never really cooled off.
Now that I am checking out the hotel hallway smells musty and a little like warm pee… I’m really grossed out about this and glad that I am checking out.

This is a decent location if you need a safe place to lay your head for a couple of hours. You may want to rethink that after looking at the pics of the bedding that I posted though.
I booked this hotel online and it seemed decent. I used a 3^rd party website and had never been let down until now.
When I pulled up, I was pleased with the appearance. I arrived late but from the lobby and common areas I was pleased. The front desk agent was friendly and tried to be accommodating to the relative that I was traveling with. They were pretty full, so I got put up on the 3^rd floor.
The interior of the hotel itself was nice and very clean. The elevator was a decent size and was fast.
It was a long walk from the elevator to my room. Half way there, there was a vending/​ice machine. The drinks in the machine were priced nice… only $ 1.50 each. Most places are at least $ 3 and up.
The room itself looked pretty clean upon first glance. It was an awkward set up, there was 2 beds and ½ of the bathroom (sink) was in the room itself, while the toilet and shower were separate. One of the things that bugged me is the light switches being outside of the bathroom… who ever thought that was a good idea??? Anyways…
After being on the road all day, and having a big day ahead of me the next, I was anxious to get some shut eye. I pulled back the covers and discovered a few hairs on the bedding. Ok no big deal, I thought maybe the cleaning person may have lost a strand or two while making the bed. I have really long hair and this happens to me sometimes. I grabbed a pillow and noticed more hair. I watch a lot of Hotel Impossible, so the Anthony Melchiorri in me came out. I pulled that bed apart and found it covered in hairs… long AND short, GROSS!!! It became apparent that they had not cleaned the bedding in between guests. I was glad that nobody took a black light to it.
I called to the front desk and made mention of it, and was brushed off. Kind of a meh, I’m sorry. I then made a request to the front desk agent, she told me ‘well I don’t think we have that…’ I asked her if there was anyway she could check. She told me that she could ask her handyman (which is odd because I did not have a plumbing issue etc) and she said she would call me back… no call ever came, and I was up till after 2am.
This place is conveniently located off the highway and is close to a few restaurants. I am not sure if I would ever return. However, I did feel safe while staying here the way the place was set up, which is a big plus for me.

We stayed here for one night for a baseball tournament. This was the host hotel for the tournament, but we were able to get a better rate using Priceline. The girl at the front desk for check-​in treated us like second rate citizens… was put out to give us a double queen room even though I called and spoke to a gentleman the day I reserved to request the double queen. Apparently there was no note about it… but then there was. She told me that if I «wanted to avoid this problem in the future, I shouldn’t use Priceline!» She was Rude and the other people in line got to hear it too. Although she offered the free 2 drink happy hour and free breakfast to the couple checking in right ahead of me, when I asked about it she looked at me like I was a total loser and said that those offers do not apply to us. No fridge… they were out (were they out for people who didn’t book through Priceline??), no microwave… called for a late check-​out, was told to call back in the morning which I did, and was approved for a noon check-​out. At 11:15, I received a call from the front desk to not-​so-​kindly «remind me of the 11:00 check-out»…When I told her that I called for a late check-​out, the gal sounded exasperated when she said she would check her list… which had us checking out at noon. If they don’t want to treat all of their customers with respect, regardless of how they booked and what they paid, they shouldn’t allow Priceline to book here. Management NEEDS to know about this and correct it. It is not okay to treat people poorly, especially with another 10 — 15 guests in line to check-​in, just because you offered a deal that I was able to book. Shame on you Holiday Inn Rancho Cordova!

Well I’ve done it again and stayed at the Holiday Inn Rancho Cordova and this time the restaurant/​bar ran out of food. They had no chicken wings, could not serve the chips and guacamole because they had no guacamole. To top things off they had no steaks to serve either for dinner or breakfast. Their cook Dan is a complete joke. He’s the problem. I ended up going to the Marriott next door for dinner. I checked out the Hyatt House across the street and even though I’m Platinum with IHG Brand I’m turning my hotel business to them for my stays in Rancho Cordova.

It’s a very nice and clean place to stay. All the staffs are very nice ! The lady at the front desk (I think her name was Diana) gave us a good price when she found out we couldn’t book our reservation on line for some reason. Very sweet of her ! She also offered their awesome family breakfast deal and we liked it too !

The room was decent size and basically clean. (Although did find a half bottle of soda behind night stand) Breakfast is good. Dinner is terrible. You must have car as this place is near absolutely nothing. «Manager’s Reception» is 2 free drinks of very few choices (beer? bud or coors light. That’s it) no water in vending machine.

The staff were very nice & helpful. Nice to have a Starbucks in there too. The rooms were clean, as we always check our room out, & the beds & pillows were so comfy! It was a pleasant stay.

Stayed here two nights this past week. The first night was great. It was quite and I slept fine. The second night was awful. My room was opposite their laundry room. Starting around 1:00 AM one of there employees was pushing a cart around the hallway banging the walls making a lot of noise. Then again around 2 and then at 3. How they let their employees make so much noise in the middle of the night is beyond me.
Needless to say it’s the last time I stay there.