Hyatt House Sacramento Rancho Cordova

So we purchase the hotel down the street from this hotel through
and even though they registered us the room they had no rooms available so
relocated us to this hotel. Mark was extremely helpful and definitely the reason this is a 5 star review. He got us a great room and turned a a poor night into an awesome one! Highly recommend this hotel to anyone!

I’m surprised to see so many poor reviews. I have been radiantly surprised by the hotel. The staff has been very polite and courteous.
I asked where the nearest place was to buy batteries for my daughters little camera and they graciously handed me a new pack.
The room is quite nice. There is a king that is separate from the living area which has a pull out couch a desk and ottoman and a rather large TV. The king suit area also has a door to shut out he other guests and a TV. Bed was quite comfortable.
The breakfast was pretty nice even down to an omelette bar. The coffee was eeeekkk — - I guess I’m not a Seattles Best fan.
Totally recommend. Would stay here. Very reasonable pricing too.

The name Hyatt should be synonymous with excellent hotel chain. I don’t know what happened here but I am not sure if Hyatt should not be Wyatt. Meaning why it is so bad. Las Vegas has the best solution for old hotels, they just blow them up perhaps maybe they need to do that here. I gave it 2 stars because if you had a choice between this hotel and a roach infested motel on Hooker Row choose this one. Unless you like hookers then the other one may be a better choice.

The staff are extremely friendly, no doubt about it. Breakfast staff is second to none. The hotel is what it is so let me tell you why I’m giving it 5 stars:
First of all, for the price, you have a huge room that is clean and has extra blankets and bedding. We paid 160.00 for two fill bedrooms, a living room with a pull out, two full baths and 3 TVS. That means a couple and their two girls and one boy felt like they had all the space they needed. To top it off, we feed ourselves in the morning with good food and a friendly staff.
I come up once a month to visit my kids from LA. I have a large income and could stay where ever I choose. We feel so relaxed at this place, so we’ll taken care of it’s unbelievable. Yes, it’s a tad run down but guess what, the room we booked last year at Paradise Pier Disney hotel was more than 400.00 for half the space and it had the run down feeling too.
Trust me, stay here and enjoy.

Don’t let the name fool you – there is nothing Hyatt-​like about this place. Converted from a Hotel Sierra back when Hyatt acquired the chain, the Hyatt House hasn’t changed much except for the name. The rooms desperately need an overhaul – the floors from the hallways to the rooms are missing padding and make a ton of noise when you walk. Also, there’s plenty of nicks and scratches on the furniture, mold in the air vents, and some definite built-​in grime in the tub. It’s also been a long time since I’ve stayed in a hotel that has separate cold/​hot knobs on the sinks and shower, and I have not mastered the art of mixing my water.
If you let go of your pre-​conceived notions of what a Hyatt House property is supposed to be like, the Hyatt House Rancho Cordova is not without it’s charm. The staff are some of the nicest people I’ve ever encountered, from the front desk staff, the cleaning staff, and the breakfast attendants. Everyone has a genuine smile on their face and speaks to you as if you’re a VIP. The breakfast is delicious, especially the made-​to-​order omelettes. The bed is also one of the most comfortable beds I’ve ever slept on.
They’re currently in the process of converting the property to a Double Tree Suites (estimated in May of 2016) and building a new Hyatt House in the lot next door. Here’s hoping for some serious overhauls before that happens though!

Decent price for sleeping 6 comfortably. Friendly staff. Great breakfast included. Would definitely stay again.

This place is okay. It’s definitely dated and falling apart. I won’t come back unless I had no other options. They definitely need to invest in a remodel to more modern rooms.

The hotel websites list this as a three star, the hotel website was so nice. I even decided to pay full price and book on the hyatt website, even though hotwire had other three star hotels at half the price.
The service is super friendly. From checkin to cleaning staff to restaurant, everyone is really nice willing to serve.
I was really impressed that there were towels at the pool, even though there were like 30 screaming kids from a soccer team. The second night, it was dead quiet, on the first day of summer, and we had a quiet lazy summer night in the pool and jacuzzi.
The fitness room seemed large and clean, but I haven’t checked it out yet. Yes, I’m writing a review of the hotel using their free wifi.
Oh yeah, breakfast is pretty good. There is a open counter for made to order omlets. Tasty.
Good location, decent price, nice pool. The only drawback are the rooms are kind of dated. Old fixtures, small bathroom, etc. Otherwise, a really nice property!

Disappointing property, obviously purchased from some lesser hotel chain and in dire need of a redo. That would be okay, but I deduct stars also for the worst cable TV package ever, (no Giants, no Stanley Cup hockey) and low-​def analog televisions. Boo! The only really good things are the bartender, the ice cold A/​C and the made-​to-​order omelettes.

We have stayed at Hyatt House locations in the past and have always enjoyed their hot breakfast bar and excellent customer service. We also have found we can depend on the rooms being nicely furnished, clean, and well-​maintained.
I understand sometimes hotels are acquired by nicer chains, such as the Hyatt Group, and it takes time after the acquisition to bring the rooms up-​to-​par. Keeping that in mind, I will review the rooms to reflect our experience, which were very un-​typical for Hyatt properties.
We stayed in room 153 for our one-​night stay. The room was old and definitely needed updating. There was white debris on the dark carpet, and I found several black hairs around the sink and the bath tub. Gross. I understand a stray hair getting overlooked, but multiple hairs on both the sink and the bath tub? That just tells me the room cleaning wasn’t very thorough. The paint around the room was cracked and sloppy, especially in the bedroom and around the door jambs, and between the cleanliness issue and the the overall «sloppy» feel to the room, we felt like we were staying in a Motel-​6 type property.
On the bright side, the sheets and bed were clean (we wouldn’t have stayed had they not been clean) and we enjoyed the use of the room’s refrigerator and the hotel’s pack-​n-​play for our son. The breakfast was also spot-​on and the omelette bar was delicious!

Beautiful place ! What I love about that place is the hospitality.
Very friendly personal;
Beautiful gateway

Hotel is very outdated.
Hallways and elevator are not clean.
The room was very old.
Could barely get any sleep due to the noise. Outside there were maintenance employees opening and closing gates late into the night. The noise from the AC vents outside was very annoying. And it is close to the light rail, which was loud and would also vibrate the headboards lightly, but enough to keep you up.

What a great stay it was here! I stayed on the first floor patio room. Sitting room separate from bedroom. Clean and smelled great! Comfortable bed and inviting bedding! The best part of the stay was the complimentary breakfast the next morning. Did I mention it was FREE! Omlettes made to order, bacon, pancakes… The works! 2 very nice ladies (Zima & Nawla) were so attentive and called me by name. Love this hotel and will definitely come back! Thank You!

Every year I do a couple of things:
1. Make lists
2. Promise to diet\workout
3. Celebrate my birthday at this Hyatt House
This is probably my favorite hotel in the world, and I’m not exaggerating. It really feels like a «home» — the room layout leans towards an apartment feel. The staff is so friendly and the pool is always kept clean. But the best part about this hotel is the free breakfast buffet, which deserves it’s own paragraph.
The Breakfast Buffet game IS STUPENDOUS. They got your hash browns, bacon, juices, cereals, muffins, ALL THE GOOD CARBS, scrambled eggs and PERSONALIZED OMELETTES. You can literally ask for whatever omelette you want and it will be made for you. You always do me right Omelette chef, whoever you are. Pro tip — don’t walk into the buffet areas with just your bare feet (you’ll get kicked out). I walked in with my stank toes and got rightfully removed from the area, I should have known better.
I told the front desk it was my birthday once and I had a CHOCOLATE MUFFIN SENT TO MY ROOM! Come here if you want friendly service and an amazing breakfast.

I stayed @ this hotel last Saturday and since I was very happy w the service and spacious apartment like rooms I decided to stay here again! BAD decision! This time I got a HORRIBLE room! The toilet or pipes n the walls were running for about five seconds EVERY five seconds! It was impossible to sleep too! I only slept for about a total of 30 mins the entire night and not to mention the ppl in the room above us were partying hard and being loud as hell til about 430 am… I’m not the one to hate on a party so I did NO complaining to shut their fun down. 2 thumbs down!

We were here for a seminar that was actually
painless. The entry room, meeting room & bathrooms were decent.
We have stayed at their HH in Emeryville & were very happy because it was clean, newer area than the first time. They upgraded our suite to a newer section of the hotel. They at first put us in a suite that had not been cleaned so they placed us in suite with a bay view. It was very upscale.
The buffet breakfast was nice. They had eggs, sausage, pancakes, cereal, oatmeal, Danish, mini muffins, yogurt plus juice, coffee and tea.
Overall a pleasant experience!

Stayed here to conquer the Middle Fork of the American River.
Hotel staff very friendly and I was able to check in 20 minutes early after a 7hr drive!
Breakfast is free-it’ll do-wasn’t great but wasn’t bad either-​made to order omlettes if ure into those.
the room was very comfortable-​awesome king bed in the suite and a seperate living room with sofa bed for the kids;-overall-stay was great-​no bed bugs-​sheets are clean-​and ac works well
only con-​furniture is old-​somewhat scraped up and walls in the bathroom need renovation-​paint just keeps getting applied to cracks and bumps etc–

This is a nice hotel and a great value.
It is located close to the freeway, but not too close to where you hear traffic. It is located by some businesses and another hotel. I have stayed here twice and I would swear that I got the same room.
The rooms, in my opinion, are very nice. You walk in and there is a living room/​sleeping area. There is a table and in the cabinets is a microwave, mini fridge, glassware etc. Above it is a flat screen tv. and a coffee maker. There is also a desk.
There is a vanity area in the space between the living room and bedroom and it is perfect for getting ready in the morning, it keeps the toilet/​bathtub free.
The bathroom here is normal size for a hotel, but the thing that I do not like (and its just not this hotel) is the placement of the door. They have the door right in front of the toilet. So if for any reasons someone tries to open the door while you are going to the bathroom, they will hit your shins. I know you could just lock the door, but people that have kids know what I am talking about.
The bedroom is really nice. The bed is very large and comfy, which is the main selling point when booking a room… a good nights rest. The thing I did not like though was the pillows.
The room has blackout drapes that work REALLY good, maybe too good. I went to bed pretty early and thought I would get the free breakfast in the morning… didn’t happen. This hotel was so quiet, the room was so dark and the bed was so comfy that I slept till 10. Normally I am up every morning no later than 7am.
The staff here are really nice, and the check in process is super quick.
Next time I stay, I will set my alarm for the free hot breakfast ;)
#flagproof

I stayed here a couple of nights in May, 2014 and I would definitely stay here again if in the area. I thought it was a good value overall.
What I liked:
Nice front desk staff
Pool – Outside
Hottub – Outside
1 block from the Gold Line Train to downtown Sacramento or Old Town Folsom.
Right off the 50 at Sunrise
Just 1.5 miles from an entrance to the American River Bike Trail.
A few blocks from Thai Smile Cuisine –a local mom and pop I liked a lot – you will smile afterwards.
A few blocks from In and Out Burger on Sunrise.
In a cluster of other hotels like Holiday Inn and Marriott if you like to hotel bar hop.
Seemed generally safe but don’t leave valuables showing in your car since its right off the highway.
Spacious Rooms.
Extremely! comfortable beds.
Large showers.
Living room area.
2 Flat screen TV’s
Excellent full breakfast for free 6 to 9 am only – get your A out bed! It’s worth it!
They will make you a complimentary custom Omelet at breakfast! Egg whites too!
Quiet and restful place.
Cold refrigerator in the room. Micro in the room.
Easy free parking.
All doors except main reception requires card key entry.
What I did not like:
1)
I have stayed at many a hotel and motel in my time including Hyatt’s and this one has housekeeping issues I can tell you for sure.
Details:
Upon entry to the room, it was made up – but dirty – not just from the last customer – generally dirty build-​up over the course of time. Dirt in the corners in the bathroom, heavy dust on walls behind the living room TV, a long hair from someone else on the bath towel over the sink (I have not had hair close to that long since college LOL), counter in the bathroom was sticky from the last customer – I just took a wash cloth and cleaned it up myself – some of it was soap that dried forming a hard film that needed more rubbing to remove it. Basically – you did not want to look too close in this room and I tried to avoid looking and touching. I was busy and had business to get to at the Capitol, so I washed up and headed back out.
The next day, I left the room at 10.30 in the am and put out the «please make up my room» sign. I return at 7 pm, sign is on the door, and no one came to make up the room! What?!
I called down to the front desk, she was very nice, apologetic, and sent the housekeeper up in 5 minutes. Housekeeper knocks and says to me, «not sure why they sent me here – what can I do for you?» I told her, and she quickly refreshed the room.
They really should keep a list of which rooms have been serviced so they don’t miss rooms. Again something is wrong on the housekeeping end.
I checked out the next day.
2)
The other thing that puzzled me was regarding Oatmeal at breakfast. The first day they had fresh great hot oatmeal! Love it! The next day, no oatmeal. I ask and was told that they switch off oatmeal for biscuits and gravy every other day. What?
That is like taking away someone’s fruit and giving them a candy bar!
DO NOT remove the oatmeal from breakfast please – this should be there every morning. It’s the last thing that should be removed! from breakfast. It’s like not giving you towels in the room – you don’t do that.
I told the front desk at check-​out that I was not happy about this.
The other thing regarding breakfast is that closed sealed cups of yogurt (Dannon) are better than a giant unmarked vat of yogurt like they had – I did not like many people handling the spoon and putting it back into the yogurt vat.
3) They really need a digital signal coming to the TV’s. They are using analog into modern flat screen LCD’s and the picture is as clear as watching TV over a rabbit ear antenna in an apartment in the 1970’s. Get the picture? Do something about this – it’s so sad.

Friendly, helpful staff and fantastic omelets were the highlights of our stay at the Hyatt House.
We stayed in one of the two-​bedroom suites recently. It was pretty spacious, with a kitchenette and comfy, clean furniture. The walls and doors could use a paint job. There were lots of scuffs and scratches. The kitchen amenities were in good working order, but most were rather old. There was mold or mildew on the ceiling of our shower and the pocket door for our bedroom was a bit off track and hard to open and close. Not a lot of insulation in the walls, so we could hear people stomping (or maybe it just sounded like stomping) up and down the hallways all night.
The breakfast buffet is pretty standard, with hot and cold items. I highly recommend the omelet bar, as the woman behind the counter made me a delicious breakfast with the variety of fillings on hand. There is a Starbucks at the Marriott hotel across the street if you’re looking for an espresso drink.
I’m not sure if I’d stay here again as the nearby Matriott looks much nicer, but the price was fair and there are helpful staff and a tiny sundry store available ²⁴⁄₇ if you need anything.