Kinecta Federal Credit Union

Can I select less than 1 star? Worst experience ever! My son got a home mortgage, and a 45 day escrow turned into a nearly 60 day escrow due to the
unprofessional, non-​caring, unapologetic, discriminatory work of the loan professional, whose name I won’t mention here. We were even sent a Notice to Perform, yet he showed no signs of urgency or remorse. We feel he took advantage of an inexperienced, non-​wealthy member. I even wrote a letter to the President of Kinecta, and still have not heard one word of apology or any rectification of the matter.
My husband and I have received many home loans over 35 years, and never have we had ½ the issues of this one. We also know that a VERY SMALL PERCENTAGE of loans go past the escrow date! It this does not bring some results, I will be back with more social media mayhem. DO NOT USE THIS BANK!

Worst banking experience I have ever dealt with from a credit union. I took the leap with kinecta for a business checking account. I stood in a one person line for over 30 mins before anyone in the building acknowledged my presence. I proceed to ask the teller if I could open a business account, she then directed me to have a seat and wait to be helped. One hour passes and I’m still the only customer in the building, so I ask another teller how long the wait would be she comes back to tell me that only one person in the branch deals with business accounts, and she was at lunch for another 30 mins. I decided to leave and come back a hour later to be told by the business specialist that my business was too new to open an account. Which she read off of a pamphlet that I could have be given from the start. Customer service is supposed to be the utmost importance

Ive been to this location 4 or 5 times over the last 2 or 3 months and the ATM wasnt working… Always being serviced… WTF? Fuck this place!

I am so impressed by the knowledge of their staff!
I am a member of another credit union, but started coming here because it’s close to my workplace and I have been very happy with every encounter.
One of their tellers even informed me that I my payroll funds could be released to me immediately (when manually depositing a check) as long as I show my payroll stub, this was all news to me! I had been wasting time and $ 3 cashing my check at Wal-​Mart, then depositing my cash at the bank. This information was life changing! I wish I knew this particular tellers name so I could thank him personally, but really every staff member has been just as friendly and helpful.
I am so happy to have found this place!

For a credit union, this place was very unprofessional and snobby. The account rep didn’t even bother to help me once I told him I had a BK a few ago and my score would be around 650. I wouldn’t recommend this credit union to anyone unless you have perfect credit… a little mickey mouse place, and only 1 rep was there during the lunch hour. A joke

I love this place! I bought a used car from a dealership which gave me 13% APR despite my 700+ credit score and 15% downpayment. I went to kinecta and tried my luck. I was so happy when I got approved for a 2.5%. So I got the check and went to the dealership (in your face!). Thanks kinecta for your help! I highly recommend this credit union.

I’ve been banking with the credit union for about 5 years now and I love it! They are always friendly & helpful when I go in & make banking easy! They have great loan rates & makig banking easy! Only thing is I wished they had more branch locations but they do have plenty of co-​op atms with other Credit Unions.

Easy to find. It’s right by Wahoo’s Fish Tacos, Waba Grill.
Have a loan with this credit union. Nice branch. Friendly and professional staff. Wish they had more branches. Also have free checking and a savings account here if you’re looking for a new bank.
Free Checking4 — The one that lets you save without charging you.
* No monthly fee
* No minimum balance
* Free online Bill Payment
* Free Kinecta CO-​OP Network3 ATM (and other FCU branch) transactions
Find locations here
or 888-​CU-​SWIRL

This a great location for KFCU. The location is really fast, and they have great customer service.
I switch between this location and the Upland location. This location is bigger, and it even has a member’s lounge area, (I call it the come-​in-​and-​enjoy-​the-​AC-​area, and it has a TV that’s on.)
This location really prides itself (as does the Upland one) on customer service. When it was really hot this summer, they had sodas and water bottles on ice for customers to take if they wanted. They always have coffee out for customers as well, but I’ve never had the inclination to stop and get some, but I think it’s cool it’s out all the same.