RENTERSBEWARE!!! We’ve been loyal customers here for THREEYEARS. As expected the rent continually goes up but the hidden surprise is what made us finally decide to move. They conveniently did not disclose to us the fact that if you have a homeowners or renters insurance policy you can avoid paying their $ 9 per month insurance. So over the past three years we were charges nearly $ 300 unnecessarily. The onsite manager there, Brenda had to speak with the district manager named Sam who said TOOBAD, SOSAD! He’d rather lose us as customers than perhaps give us a free months rent or something to make things right. He also wants to charge us for an additional 10 days during the grace period while we were deciding whether or not to move out. I wonder how many other people at this location are being screwed. And how many other locations do they have that are doing the same. Hmmmmm!
Daniel K.
Rating des Ortes: 4 Rancho Cucamonga, CA
I used this storage for 6 months while I searched for a new home. The facility was clean, the gate always worked and my unit was never tampered with. The staff was very friendly and always available to help when I called. The only con was that it was a little more expensive than other storage places, but I definitely see why. I would recommend this storage facility.