Autohaus Klaus Nagel

Brought my 300TD in for new engine mounts. Klaus gave me a straight forward estimate, spotted a few other issues (which he showed me) and took care of the car in one day, just like he said he would. Excellent service!

My family has been coming to this shop for a long time. We have had the best and up front service. If your looking to service your car outside a dealership… Than this is the place.

I have found Klaus to be honest and dependable. He has worked on several of my cars and his commitment to quality and fair prices keep me coming back.

10 STARS !!
Klaus really knows his business. He was extremely helpful in helping me to fix my problem.
If you need a great shop that really cares, and really puts his heart into doing a 1^st rate job, than Klaus and his staff is the place to go !
Thanks Klaus, your the best !!
–Carl

I had terrible experience with Klaus Nagel. Very dishonest person.

Klaus is an artist.
He knows Mercedes better than any mechanic in the Bay Area and expects his customers to take the care of their car seriously. He ALWAYS goes over your entire car and tells you everything that he can find wrong with it so you know what you are facing. You will be surprised in what he finds, it is more that you expect but if you fix everything, you probably won’t have something terribly bad happen later on. It is just common sense.
5 years ago, I had a lot of work done on my car by Klaus and things have been great since then. It was not cheap but in the long run much better because I haven’t been stranded on the side of the road either. He uses SWEPCO oil on his tune ups which cost HIM more than the price of a tune up costs at the local JIFFY LUBE but he insists on using the best. And what is more important than OIL?
Bottom line, if you live within 30 miles of Klaus, take your Mercedes to him. Over time, you will be glad that you did. He really is the best master mechanic in the Bay Area.

thank you for fixing up my benz… a star missing only due to organization. but end result was great thank you!

Cars were made to last. Not to throw away. Not to have an oil change in 15 minutes and speed off down the freeway for another 3 months.
This was the thought in my mind recently as I brought my much-​loved 1979 MB down to Auto Haus Klaus for some tweaking and tuning. Why it came to mind was because my husband always argues that we could get our family ML350 serviced at one of the franchise operations for cheaper and faster.
Define cheaper. Think dollar-​store versus Nordstroms. Think Apple versus some some cheap own-​brand laptop at Target. Think Mercedes Benz versus Hyundai. The saving is in the long-​term; you get what you pay for.
I’ve had my MB for a long time now, and Klaus and his team have always looked after it. It wouldn’t be still on the road if I was to «care» for its «upkeep» at some «garage» that uses dollar-​store oil and guarantees you a 50-​point inspection in 15 minutes. And I intend to have my ML 350 for a long time as well, or else to trade it for a good price.
Klaus knows his business, and knows his cars, having trained in Germany (he has the plaque of ‘master mechanic’ on the wall to prove it). He won’t give up on a car, and won’t let one out without test-​driving it himself.
Maybe we’re a dwindling bunch of people, those of us who believe in looking after a car, but we’re still here. If you think that a car doesn’t have to end up on the junk-​heap after 15 or 20 years, then maybe I’ll see you at Klaus’ place.

I have been taking my 1985 Mercedes Turbo Diesel to Klaus for 10 years and I have tried other shops. I would never go anywhere else because he is just one of those mechanics that knows mercedes like the back of his hand. He has saved me thousands of dollars over other shops. One time I got an estimate from 3 shops because my car was not shifting properly up hill, all 3 shops told my I needed a $ 3000 transmission. Klaus told me it was the Bowden cable that needed replacement, $ 250 bucks later and the can still shifts perfectly 5 years after! At least get an estimate from Klaus before spending money with other so called German Mechanics. Trust me, he is as German as they get :)

Despite the effort of Daimler Chrysler to market an «affordable Mercedes starting at 30k» (the C class). The Mercedes is an expensive car to maintain and drive. As your Mercedes approaches old age and eventually becomes «vintage» it becomes even more expensive to drive an maintain. What would you expect for a high end German luxury car? (again except for the C class)
Thankfully there are mechanics like Klaus Nagel. Klaus is a Mercedes expert, and his age and experience allow for people like me with 50+ year old MB’s to keep our babies on the road. I have accepted that my MB is not a cheap car to own, parts are hard to find, and once found those parts are not cheap. Other so called Mercedes mechanics that claim to be experts are staffed by fresh out of mechanic school kids with no actual specialty training on MB’s especially older ones.
Klaus runs his shop and still wrenches on cars, he understand MB’s in and out. He is not cheap, but his pricing is certainly reasonable. He is one of the few mechanics today that will show you parts that he has replaced and give you the option of keeping them.
He has never attempted to up sell me services I dont need. He can quote a job very accurately. He is friendly, trustworthy and overall a very good mechanic. I will always bring my MB to him.

I dread the day Klaus will retire because he embodies so much vintage and classic Mercedes wisdom — it’s unreal. I bought my first W115 from him 10 years ago and he’s helped me with parts, advice and hands-​on help to rebuild my Diesel engine, which has been running perfectly fever since ;-)

Klaus has very strong experience in everything that Mercedes ever built. I found him to be very (almost extremely) diligent when it comes to major repairs, which was very helpful since the insurance adjuster did not find a lot of items on the initial estimate — some of the structural and important to repair.
When it comes to regular maintenance, Klaus does recommend to do more then the standard spec (sparc plugs more often then 80k mls, transmission maintenance), but what I found, this is for very good reasons and he helps to make sure you will enjoy your car for a long time.

I have an old (1960) Mercedes Benz… after spending my life savings rehauling the engine at a German motors place in Burlingame with average results, I decided to try Klaus after someone else with a vintage Benz recommended him. I’m so glad I did! No he’s not cheap, but no German place is, the parts alone will kill you… so after deciding to sell all my stocks, put a second mortgage on the house and sell my gold teeth for some scratch, I had more work done and was extremely happy with the results. My 48 year old jalopy drives great, I love that car and I’ll go back to Klaus again. He’s «old school», knows Mercedes like the back of his hand and even employs mechanics from Germany. He even helped me get a new convertible top for a decent price, as soon as I can afford to do more work, I’ll go straight to him.

Klaus sounded very reasonable on the phone so went to talk to him about my Mercedes at 70k mi in person: Change battery would take 2 hours (have to reset all the electronics, etc); should never jump start the car; should change tranny oil; should do a radiator flush; change spark plugs ($ 350 for parts alone; yikes!).
None of these made sense to me. Not all that knowledgeable about cars but always changed my own oil and have friends who know. So I started dialing and surf the net.
As it turns out, Kohlweiss autoparts in the Bay Area sells the same plugs for $ 100 (all 16 of them); don’t need to change the tranny oil until it’s 100k mi; the list goes on and on.
Will never take my car to this shop. Just cause I drive a MB doesn’t mean I am willing to be gauged!