Pro Care Auto Clinic

Our own local «Click and Clack, the Tappet Brothers»
Phil has worked on our cars for the past 15 yrs. Eric, the last 12yrs. Needless to say Phil and Eric make a great team. Like the Tappet Brothers, they really know their cars; they have answers, solutions and their costs are far below what the dealer would charge. Our cars have ranged from a Supra that we had Phil install a re-​conditioned engine (he found a good one in Japan at a great price) to maintaining, while I owned it, a Diesel Mercedes, two different 3-​series BMWs, a 1997 Corvette and a Honda 2000. No matter the car or issue, they have solved it easily and quickly.
I’ve read some of Pro-Care’s reviews about the good turn-​around time, the service and the cost. I would agree with those reviewers. Phil and Eric definitely are a 5 star team.

I bring a good amount of work to these guys, they treat me right and have a fair price. Very honest and straight forward with repairs.

Breakdown: An auto shop to fix your vehicle.
The hospital for vehicles: The building looked old, but don’t let the looks fool you. The garage was very big, and from what I remember it looked like it could hold 6 cars at a time. They had a small office with a few chairs and a water station. In the garage they had a little glass cabinet with some car models in it. Also, they had power tools and other machinery used to fix the vehicles.
The situation: My girlfriend needed maintenance done to her car (30,000 mile service). Eric showed us what needed to be done. The list was pretty small, so he also offered other services that he recommended (and was free of charge). We left the car there and had him work his magic. A few hours later the car was done. It just needed a few things replaced, but other than that everything went smoothly.
Prices: It was about $ 300 for the service. This was cheaper than the dealership and other places. Wait… what? This place didn’t charge us an arm, leg, and a side of biscuits for the work? Yup. Great work at a good price. I know, I couldn’t believe it.
The service: Eric was really, really helpful. He opened up shop early so we could take the car down (my girlfriend had work at 8am, so Eric opened up at 7:30am). This shows the extra mile this auto shop would go to help out their customers.
Verdict: I would recommended this place to anyone. Friendly staff, quality work, and NOT ripping off the customers– yeah, I guess you can say that they won’t ‘take you for a ride’. LOL get it? Cause it’s an auto shop, they work with cars, driving… whatever. Just go to them because they’re awesome. Thanks!

I called Phil to ask if he can do my break at 1pm, He was able to get it done by 4pm, I was blown away! Great service, honest, trust worthy, I take all my cars there

The guys here are really nice, but I think they’re over-​priced. I just 60k maintenance done and they charged $ 325 for that plus addtl fees for things that needed to be done. They also wanted $ 235 to replace hoses on the coolant system. I called the Toyota Dealer afterwards and they said they’d do it for $ 265, so I’m a bit disappointed that I paid so much.

Eric is great. My friend was in a bind and flustered and Eric saw us right away and got him back on the road within hours. I sense he is fair and honest. Thanks Eric!

The best service you can get!
I take all of my cars here for inspections, work to be done, and they consist of BMW, Mercedes, Lincoln, GMC. My cars are high end, and they require the most knowledge when it comes to any kind of repair.
Phil & Eric have shown quality craftsmanship and know when they can fix something, and when you need a specialist. I respect that — because a lot of mechanics offer to fix something they have no clue in doing.
You can expect a fare price, and a honest answer.
Try them out today!

I was referred to Pro Care by Mic’s Autobody who I really like as well. I have a 1993 Chevy 3500 Dually and it had an electrical problem where the running lights stayed on. they got it figured out and I was good to go for about $ 250.00. Which, if you’ve ever had electrical problems you know is pretty cheap. It ended up being the switch but they had to tear things apart and trace through everything. I’m just happy that I can shut my truck off and not have to go under the hood and disconnect the battery everytime I get home. Thanks Guys :)

Pro Care Auto clinic is the best! Phil the owner and Eric, one of the mechanics are phenomenal. I’ve been going there for over 12 years and wouldn’t think of changing places. There’s so much to say, but I think the biggest sticking point is… When we’ve had financial difficulties Phil would always tell us what items in need could wait without causing harm to the vehicles. They also always explain everything that needs to be done.

I heard about this place from a friend of mine who said her whole family gets their cars repaired here.
I needed new rear brakes badly, including a pair of rotors (the shiny discs) too. I knew this was gonna set me back about 350 and sure enough that’s the numbers more or less that Phil over the phones quote came up with. I asked if I could bring it in next morning for and early 830am appt and so I did.
Just a 2 blocks north of pizza hut on Industrial from whipple in redwood city, I came in and first personally met Eric. Dropped off the car and he told me the car would be finished by noon. At 11am he called back and told me the car was done.
From now on I will call this place home for my car maintenance and repair.

Eric and Phil are the best; honest, reliable, great mechanics
I live 3 miles away and even though there’s a shop around the corner from where I live, I always drop my car off and walk home, they are SO WORTH IT!
Margie

Use Pro Care — it’s as simple as that folks. Every 5 star report that Pro Care has received is well deserved. Adding to the glowing reviews is almost redundant, but I’ll do it anyway.
Professional
Knowledgeable
Experienced
Fair Priced
Exceptional service
Trustworthy
Friendly (Talking with Phil & Eric is like talking with a friend).
Bottom line — Pro Care is the only auto repair shop I’ll use, because I know my car is in good hands.
A very satisfied customer,
Kristy H.

Honest and speedy.
Honda Civic was making some gnarly noises so I stopped by before work. One of the dudes was coming back from the taco truck, took my info and keys, and said he’d call me in an hour. In 30 mins or so got a call that my bearings were shot, and that they could do it that day. Came back and the car is fully functional.
They don’t do any fancy stuff like wash your car or clean out the inside, but they’re reliable, honest, and stick to their word. Also, they told me my car would be done at 4pm and then its ready at 2pm.

Hats off to owner Phil and his main man Eric.
I started losing sleep after my Check Engine Light came on. I took it to a local mechanic, and I was given a printout of 2 OBDII fault codes.
Eric calmed me down and assured me he’d sort it out.
Which he did.
Not only did Eric and Phil perform the diagnosis AGAIN (irrespective of my printout, like a good doctor would), they also found out that the original OBDII codes were false. The correct codes led them to a 2 hour diagnosis, which led them to a split hose.
10c spare part! Car has never run smoother. Check Engine light is off, and I can sleep!

I am a happy customer. Whenever I take my car to Pro Care, I don’t feel like I’m being charged an arm and a leg by mechanic who is trying to fix what isn’t broken. Phil has always been very honest with me and I trust my car in his care. I have gone to Pro Care for oil changes to major tune ups and have never had any complaints. They are trustworthy and competent. I will continue to take my car there so I know my «baby» will always be taken care of. Thanks, Phil!

What can I say, car runs great, low repair cost and down the street from where I work.
I guess that is why our companies fleet is serviced there. Ken

I read about this place on Unilocal.I have a 2005 car that needed a 30,000 miles service. The dealership wanted some outrageous amount of money for 30,000 mile service. Pro Care’s was very reasonable. They did the work when they said they would do it and provided good documentation with a great verbal explanation. I’ll be taking my car there going forward.

I’m biased since this is my father-in-law’s (Phil) shop. Thanks to his good reputation, he’s still got a fair amount of business even during this pitfall of an economy, so he won’t try to nickel & dime any new customers & will charge reasonable rates for whatever problems they may have. All I know is that Phil and/​or Eric (Phil’s right-​hand man) will take good care of you & your car (trust me, i’ve overheard many phone converstations & have seen many satisfied customers walk through Phil’s office while waiting for my cars to be serviced), so if you need a mechanic you can trust, don’t hesitate to stop by Pro Care.

When you find an honest shop owner you want to proclaim upon high to everyone you know to bring this person enough business to ensure that he stays in business… for when you need to take your car there again.
The owner and shop staff are friendly, professional and go out of their way to make sure that you do not get ripped off and receive only the services that are necessary for you car.
As far as the prices go, competitive and fair. You will be given all the options with prices and never pressured to do anything that isn’t needed.
I will go out on a limb here and say that you will tell all of your friends of the great service and fair treatment should you take your car here for service.

Friendly and HONEST staff and superb service.
I’ve taken my car there with flat tires, for break pad and rotor replacements, and oil changes.
They have never tried to sell me extra services unless 100% necessary (had a slow tire leak), they always give me all my options with prices and explain their recommendation thoroughly.
It is so great to find a trustworthy car shop!