Image Haircut and Nail Spa

Went for my first haircut with nancy. She directed me to Ann as she no longer do the haircuts, thts what i was told. I asked i wanted bangs and my hair are a combination type. She gave me short bangs and my hairstyle s all messed up. Never going there again.
The lady couldnt do my eyebrows properly either

NEVER AGAIN! I just got out and the lady who did my eyebrows left then so thin Theyre horrible. I told her «not too thin please just clean» she kept on saying «I know what I’m doing don’t worry» well she didn’t! Also got my sideburns and upper lip waxed she pulled so hard I felt my skin would go off along with the wax. WORST EXPERIENCE EVER.

I come here every 2 weeks and get a gel manicure I’ve been coming here for over six months I even got my own little kit with my name on it so clean and friendly I’m always a happy camper when I walk out that door

I work near Redwood city, too many hours a week to get to my preferred nail shop near home, so I decided to chance Image Nail Salon. Though I doubt I’ll be coming back, I was very pleased with the service I got. I called at 3 pm on a Tuesday, crossing my fingers they’d have an opening for 6. They did! Hooray, I could finally get my over three week old acrylics filled! My last fill had been a shape and paint disaster, so believe me when I say I was apprehensive of trying anything but a salon I knew would deliver.
I ended up 10 minutes late, and they still sat me. I was helped by Kim, who says she’s been doing nails for over 15 years. That always gives me a little confidence. She fixed the misshapen disasters I’d been left with from my last appointment, swiftly and precisely how I wanted. She asked if I wanted a design, and I said only if she felt she had the time. She said she did. I got a few red nails, a few polka dotted nails, and a couple with full gem bling. They looked great.
Here’s the thing, and why I always wait at least two days before writing a nail review– nail Polish can be fickle when not applied perfectly. I get gel or shellac, so I don’t have to worry about drying times. Kim, as wonderful as she was overall, applied my polka dots with white acrylic paint, and then with a gel top coat. They’ve somehow mostly sunk in, I guess, since then. The look like little popped bubbles, now just a ring of white on a black nail. Just kind of a bummer.
I also wished she’d applied the acrylic a little closer to the bottom of my nail bed, they look almost a week old and they’re not even three days. For those two things, they receive 4 rather than 5 stars.
I also left my sweater, and by the time I called the next day they told me it isn’t there. Just a bit frustrating, I won’t detract anything in the rating, but I will remember I’m angry.
In a pinch, when I work in this area, I might I return. I won’t come out of the way.

Love this place for nails, always get cute Shillac designs. Fair prices too

Elaine is the best! I am very particular about my hair I’ve gone to many places and got so many bad hair cuts that I was a little afraid of getting a bad hair cut I tried an A-​line hair cut and what a surprise! She did a very good job and the price is very descent! I was very satisfied with her job that I took my 2 year old son for a comb over fade and she did a very good job too, she is really good with kids. Now she does my son’s, my daughter’s and my husband’s hair. I will totally recommend this place for hair!!!
I went to get my manicure and pedicure a couple of times, they are very good at it and I like the fact that you get your own box.

Had a great experience on recommendation of a friend. The nail tech was a bit rough with my nails at first so I was a little nervous but ended go having a really relaxing experience, and my nails look great! Will definitely be back!

Came here for the first time me and my 7 yr old got full white tip set with a glittery clear coat it was great, frendly, clean they put nail polish on my daugther nails it was$ 40 for both it was fun with my daugther had great mother and dauther time :) lisa did my nail

So sorry but my review has changed-​drastically. I will not be ever going back.
The great service I feel was just part of being a new business in the community.
And prices went up. The staff seem very concerned about the utility bills. I found it offensive when I presented my loyalty card to be stamped: the employee tried to «do it on the sly» so the customer behind me would not ask for a card! The flyer states «3.00 $ off when you make an appointment, for any service «. If the customer makes an appointment-​unless the customer «fusses» the staff won’t honor the policy.
Bathroom short on supplies & dirty. I don’t like writing anything negative but I expect the truth from fellow Unilocalers.

After hoping around from place to place I know I don’t have to look any further. Yay! Cleanest place I’ve been to. Friendly service and they really take their time to give you exactly you want. I would recommend making an appointment as I had to wait 20 minutes for a walk in.

Don’t let the fact that it looks like a hair salon fool you… there’s a full area for nails/​pedis at a great price.
Tammy rocks BTW. Just don’t go there when I go there. Make an appt if you’re not a fan of waiting.
We give you your own little box with your personal clipper, cuticle trimmer, file etc. And you put your name on your interview so no one else uses it.
I like that touch. Clean and friendly joint. Imagine that

I never go wrong at this place !!! I love the service everybody is friendly and they know what they do !! I love to see how clean they are for everything and thats why i always go back. I have visit a lot of spas but this is my fave !!!

All 5 stars are for Kim only, let me explain why:
I made an appointment with Tammy and when I arrived, she was prompt to greet me, seat me, and begin my pedicure. I showed her what color I wanted for my gel manicure and she assured me that they had the exact same color for my toes. «Very pretty»
Pedicure was a bit half assed, she didn’t really massage or do anything special. No lotion was put on, tiny bit of mask, tiny bit of scrub. hitting my legs was considered the massage.
I moved over to get my manicure and that’s when the problems began. Tammy painted my pinkie, said «pretty?» To which I respond «yes!» She does one coat on both hands and as she begins to do the second I notice that the color doesn’t match. Tammy seems to find this hilarious, makes comments about me to her coworkers and laughs. I tell her to just take it all off and she fights me on it insisting she can fix it but offering no real solution to the color problem. «Go darker, layer glitter» this doesn’t fix the fact that my nails don’t match at all. I insist she take it off, she does, and leaves me with clumps of clear gel on my nails and all over my clothes. She removes my toe polish, and sits me down to wait to have them redone. I wait an hour, Tammy talking crap and laughing the ENTIRE time. (ZERO STARS) I would normally have left. The reason I stayed: it’s the day before New Years Eve and everywhere else is booked out.
Enter Kim.
Kim had been sitting with another customer doing her nails and had overheard the entire thing that happened to me. After she finished up with her customer, at this point it was 7 and they were closed, she walks over, smiles, and asks me what she can do for me. She tells me to just pick a color and she’ll fix it.
She offers me water and tells me it’ll be okay. She doesn’t mind that I’m picky and is super patient. Tammy comes over talking crap, saying the color is wrong hahaha, and Kim ignores her.
Kim stayed an extra hour and went above and beyond for me. The ONLY reason I will come back again is because of her. She was so sweet and attentive and nice. She smiled the entire time and did my pedicure and manicure perfectly. I can now have fabulous nails for the New Year.
Kim does amazing nail art and is so talented and careful. She takes her time and doesn’t rush.
Schedule an appointment with her and you’ll see, she’s great.
I’ll for sure be back just for her, she turned my nail disaster into beauty!

I’m writing this review to forewarn any new customers to this place. Here you go:
1) NO welcome price for new customers — in fact, the price I thought I’d be paying went up by 50% by the time they started my manicure and pedicure. Every little thing extra cost another $ 5 or $ 10.
2) The place was freezing cold and the front door remained open the entire time I was there. I told the manicurist how cold I was and asked if they could close the front door. Her response: «Cold because door open.» OK RIGHT that’s what I was referring to. I then asked: «Can you close the door — I’m FREEZING sitting here.» Her response, pretending not to understand: «Door open. We open to 7. Don’t close door.» WHAT? I’m a customer paying top dollar for a shellac mani and pedi and you’re telling me I need to sit there and freeze?
3) I had hoped that the pedicure would come with a good massage but it was AWFUL. Huge disappointment — thanks Tammy.
4) The woman who did my manicure sat on the right side of the pedicure chair and made me reach my hand over so she could sit in one spot and do the manicure. I was clearly uncomfortable but the two women who did the mani and pedi just sat there chatting in Vietnamese to each other, kind of oblivious to their customer.
5) RUDE and phony. All they did was sell to me — they did NOTHING to make me even consider going back there.
Summary: I walked out of there almost $ 80 poorer, unsatisfied, freezing cold, and angry as hell at myself that I didn’t walk out of there the moment the prices started going up for every movement they made.
Horrible customer service. «Cold» environment overall. Waste of money. Not relaxing AT ALL.
I will never go back there again. I would rather go to a hole in the wall place that knowns how to make the customer feel like a queen and WANT to come back.
You have been forewarned! Don’t waste your money at this place.

I’ve never had a manicure peel less than 24 hours. I even brought my own OPI polish so it wasn’t the polish. Thank goodness the pedicure has not chipped at all but the service was too quick, the pedicure scrub on my feet was about 4 seconds long and not enough grooming on hands or feet. I thought I found a great spot but I was definitely wrong.

I love this place !!! I’ve been there 3 times and each time it’s very delightful ! This is the first place I’ve ever been to that keeps your own personal nail kit with your name on it to use every time you come back. They are very clean and friendly. I love Amy !!

I would give them 5 stars for cleanliness and because the shellac French mani that my daughter had was very good.
Less one star because my pedicure wasn’t perfect, but it was good enough. The pedi itself was fine but the polish was a little less than perfect. But again, good enough. I have really small toe nail beds like a child’s size, (think mini «chiclets» lol) so they’re hard to get right.
The thing I loved is how sterile everything seemed. They used plastic wraps to cover the foot bath, which is a nice touch that I definitely appreciate.
The temperature was very cool and comfortable. We went on a 100 degree day and I expected a hot shop, but it was quite perfect.
The manager is very good. She inspected everything and told us to come back if anything goes wrong and she would fix. It was a nice touch, and I would definitely go back again, especially for a shellac mani.

So happy that I found this hidden jewel. I’ve been looking for a great nail salon that offers full service. First of all I was super surprised to see how clean and modern this place was. As soon as I walked through the door I was greeted and taken back right away. No wait! They used a disposable liner for my pedicure and also put a mint scrub on my feet which felt amazing. I also got a shellac manicure and my nails lasted a month! When your all finished they give you your own box with your manicure set in it. The staff is extremely nice and accommodating. I would definitely recommend this place as they guarantee their services! Another tip there is only street parking but they share the lot with the motel across the street so you are more than welcomed to park there.

I think i have found my Go-​To place when it comes to nails. Everyone here is so friendly. I’ve came to this place 3 times and though i had one bad encounter the manager made sure to take care of it. My go to girl is hands down HANNA! I will go in with a design that i think looks amazing and she will find little things here and there to make it even more amazing.
I havent used any of their other services only Manicures and Pedicures but im very pleased with the work that they do. On one occasion i brought my sisters with me and they wanted their nails painted and the girls all paid so much attention to them and eventhough they are little girls they engaged them in conversation. VERY PLEASED with this place!

My first visit today was more than pleasant. I went in for a full set and Hanna had to take off a few of my old set. She worked fast and they took me with only a minute wait. My girl made sure I got what I wanted and I left happy.
Happy to say I might have found my new nail salon! I will be back for a fill.