Oil Changers

DO NOT LET THESE GUYS UP-​SELL YOU TO A TRANSMISSION SERVICE.
I went to this place many months ago and have just been taught otherwise by a friend, so take this into account, but I wouldn’t be surprised if much of the information here is still true. The oil change was fine, however, they managed (by some divine force) to up-​sell me on the «Special Drain/​Evac» service for the automatic transmission in my 2001 4Runner. This service (including oil change) was over $ 100, plus the marked-​up cost of the ATF (automatic transmission fluid), which I’ll touch on below. I just did some research and re-​visited my receipt from back then, and I don’t like what I see. As I mentioned previously, the service was listed as a «Special Drain/​Evac,» and due to its price, I assumed it was a *complete* flush and fill, which I would have been perfectly copacetic paying $ 160 for. However, taking a look at my receipt, I see they only used 4 quarts of ATF, which is not nearly enough to do a full flush. I’m not sure if this «special» service is any more than a drain and fill. Either way, they also use a brand of ATF called «Kendall VersaTrans,» which is a type of «one-​size-​fits-​all» transmission fluid. Some people might be okay with this, but I don’t think it’s satisfactory for anyone who’s car still has factory ATF in it. I can’t say my transmission is failing just yet, but in general, mixing 4 quarts of generic fluid with the 4 – 8 quarts of remaining OEM Toyota fluid left after a DRAIN operation is a big no-​no. Had they actually flushed anything, I’d be more comfortable, but they didn’t, and for the last good portion of a year, I’ve got god-​knows-​what sloshing around in my transmission doing however well half-​VersaTrans/​half-​Toyota ATF does. Get your oil-​change done here, sure (still wouldn’t recommend it, with their policies), but shut them down when they start talking about your transmission. Take it to a *mechanic* you trust or do it yourself.

So i am updating my review from 5 stars to 1 stars because I had thought they had done a great job on my oil change but I WAS WRONG i had went here because my guy I use to go to was busy so I had no choice and I decided to come here one night since I was looking On Unilocal and found that they had decent reviews but from what I had thought they had done a good job I was wrong. After I got the oil change for a couple days I was smelling like if something was burning but I had not idea what it could have been so I took my car in to the regular shop I go to in San Jose and they told me whoever did my will change good not securely closed the cap So I was my oil was leaking the whole time they even have to put two bottles of oil to refill so basically I paid 70 something to get my old change done for nothing! Ridiculous I will never be going back and I recommend everyone not to go there as well other places are much better than here!!!

This was my first time coming here. I normally change my own oil, but my uncle recommended that I try this place out because I might end up saving some money. I ended up paying $ 39 for the full service oil change (make sure you ask about the $ 5 off Unilocal deal!). The guys there were friendly and answered my questions. They did try to tell me that my vehicle required synthetic oil, which is what I had initially wanted (though there’s nothing to indicate synthetic is what is required), but the price was closer to $ 75, so I decided to go with the regular oil. There is no waiting room, but you can wait in your car (which I actually preferred). Overall, the service was really good, they were very quick (in and out in under 30 minutes) and thorough, and I will definitely be coming back for my next oil change.

I didn’t actually have a chance to have my oil changed. This is a comment about the horrible customer service. I’m completely frosted at having waited for over an hour, only to be told they couldn’t change my oil because my car doesn’t have a dip stick.
Seriously!!! How bizarre a rule is that? It’s not posted anywhere, either.
The guy at the desk already knew I was a new customer, and he knew I had a car whose manufacturer hasn’t used a dipstick in over a decade, because he took down my paperwork (including make/​model of car) He should have said something up front.
Other ways in which the guy was unhelpful: he explained that they are first-​come-​first-​serve, but couldn’t tell me how long the wait was, or whether there was a less-​busy time to come back. He told me the cost depended on a bunch of things, and would probably be «43 for the basic, or around 70 or 80 if you get extra stuff», but he didn’t bother to point to the price list taped to the wall, which I saw after I stepped away.
While I was waiting, the mechanic told both of the people ahead of me that they needed new air filters, but they were out of stock and the people should come back later. (Yes, it took an hour for 2 oil changes ahead of me. The lady ahead of me said the service ahead of her took even longer).
Go figure.

Excellent service. Quick and very professional. Highly recommend them. Changed my oil on less than 20 min.

Drive through service. Fast, dependable, efficient and staff always greet you with a smile! Always pleased with their service.

Came to oil changers for the second time today and had another good experience. Just needed a standard oil change the guy there recommended that I get more done which was awesome because my car likely needed it. Friendly people you get to stay in your car which is convenient especially today when I had a 2 year old with me. Thanks Damian and the other guys at the shop

Had my three year old in the car. Being able to stay in the car was great. Because they call out everything they do, I felt a bit more confident things were being done right and not forgetting silly stuff which seems to happen at a lot of these places. Unfortunately, the staying in your car option isn’t available at all oil changers.

Friendly, fast service at any time. I love that I can stay in my vehicle while it’s done, and these guys have always done a very thorough job Been coming here for over 15 years!

Juan and Mel did an awesome job. Attention to detail, while still working quickly. Plan to come back again.

Most drive through a tend to raise your blood pressure and be generally unhealthy. This place makes me healthier… at least mentally. They are fast, efficient and considerate.
Drove in and drove out with fresh oil and a happy car. I will definitely be back.

Came in this morning to get a oil change by the reccomendation of a friend and I was very pleased with the service I received! You just pull up with your car and they change the oil while you wait inside the car. This is very convenient since I have a 2 year old. There were two cars ahead of me so I had to wait a bit, but the ease of the entire process made it worth it. The guys there were all very helpful and polite and I appreciate that. Pretty pricey but that also has a lot to do with the make of my car. I definitely recommend oil changers!

Came in to get a oil change was greeted by Juan one of the workers very nice and polite also showing me how my oil looks from what it was to how it looks now. also Edgar the lead was also very nice and helpful when he helped me figure out why my car had the check engine light so all in all very pleased will be coming back when my oil change from my car is up for service.

Fast, easy, though they were unfamiliar with BMWs but still got the job don.

I received amazing above and beyond the call of duty service! I went to this shop thinking I was just getting an oil change. Then all of the sudden the alternator, that was just put in a few weeks earlier up the street, died again. Jason at this Oil Change location took his own car and jump started mine. Then, after my car died a second time, he jumped it again. Jason then offered to follow me up the road to make sure the car did not die on the way back to the shop for another new alternator. I thanked him for the offer but braved the trip back to the repair shop on my own. Noticing I was a tad nervous, Jason gave me his cell number in case my car died on the way.
I for sure will go here again when my car needs an oil change! Thank you Jason.

Oil Changers 202. I have to say Jason Harmon has engaged me with great customer service. My experience at Oil Changers with Jason felt that he cared, listened, and made sure that if there is anything that he can do, to bring to his attention. He has great communication skills and definitely wants to help you every step of the way. I want to thank Jason for such a great experience. I highly recommend this place. Definitely 5 Stars*****

Came by for the good reviews but found myself stuck for one hour fifteen, that’s right. 1hr 15 min +! Waited 50 min in queue then 20+ on the oil change. LONGEST oil change I have ever done! Enough said, won’t be back soon. Thank you, but no thank you.

Too expensive. $ 44 for just oil change.

my new car needed some maintenance care. My husband brings his car to this establishment so I figured I might as well bring mine. The gentle men working today were really nice. Ryan was a great help letting us know what his recommendations were based on what our car needed and was due for. He knew what he was talking about. I’m so happy this place is so close to our home.

I’ve being coming here for my oil changes for the past two years. staff is very professional! Service is great! I’ll recommend this place to anyone. Pricing is decent, so no need to do it yourself when you have this great place to come.