Popeyes

Ghetto.
The place actually got robbed while I was eating here. No thanks!

LOVE this place. We eat here every month

This place made me wait 30 mins for my meal today. They did not even acknowledge that I was waiting for that long. Didn’t offer to switch out my order when they knew It was going to take forever. After the long 30 min wait and 3 people that got their food before me I was just over it and told them to give me my money back. Aaaaand the lady that was qualified to give me my money back which was probably the manager seemed ticked off I asked for my money back.

i bought a small soda and been here charging my cell phone in the seats watching there tv. the people are nice as i am stranded waiting for a ride to pick me up but the people are polite and let me stay in to charge my phone

I got hair in my food when I got my order. They had an attitude replacing it. An couldn’t even tell me when it was ready for me to get it. You would think a 10 min or more wait I would have got it brought to me or an extra piece of chicken. So service sucked but food tasted good.

So, uh, south Louisiana native checking in here.
My second visit within as many months and I’ve got to say that while I generally love my fellow Unilocalers, there’s some kind of voodoo going on with the reviews for this Popeyes location. I hold tough standards when it comes to Cajun/​Creole but the average star ratings tied to «great» descriptions, barely coherent comments or others from customers totally bent about a missed item or a 5 versus ten minute extra wait? Well alrightee then, I guess I’ll be ordering mine for take-​out and just scoot on outta here like a dragonfly.
What’s ironic is that between the Serramonte and San Bruno locations, this one’s the smallest but the service is the fastest. Walking in it actually did me good to see 6 or 7 people waiting to either order or get their food since for the first visit the place was mostly empty and only one or two other people were ordering as I recall. But before I could get set in my three-​point waiting stance, the cashier was clarifying that she had already taken care of everyone else while summoning me up and rolling with it as I spasmed my way through the «gosh, it only comes with one side? better treat it as a life-​or-​death ordering decision».
While this location has gotten the make-​over that seems to be sweeping the chain over the last couple years or so there isn’t quite enough space for the large condiment console/​seating fixture/​divider thing that they stuck smack in the middle of where a queue should be set up. So they’ve set themselves up for confusing their customers but I like the semicircular table and seating that hatched out of it. And of course having a good-​sized TV upgrades that slightly awkwardly quiet atmosphere common to fast food cubicles.
Anyway, the red beans were predictably, deliciously nearly soupy (good gawd, how much pork product I wonder?), the biscuits were their wonderfully over-​the-​top butteriness, and the gravy outshone and basically saved –again with the irony– their tiny mashed potato foundation by drowning them: I’m not exaggerating, I tasted real hints of classic stuffed bell pepper flavor.
The appetite-​crunching chicken strips were a tad shy of being crunchy perfection themselves this trip but were also sadly and surprisingly outshone in terms of spiciness by that gravy.
So, I say brave the laundromat and money gram businesses bordering the place and appreciate some good (tasty), bad (okay, not the healthiest) eating.

A very solid first visit. Popeye’s Chicken the way you would expect it to be done. I definitely love Popeye’s Chicken and will be back.
This location has other pluses of being well lit, TV, and clean bathrooms. I had my chicken to-​go on the last visit. But I would feel fine hanging out at a table and eating in.

Poor Service, gaves us the wrong order, drove all the way home to San Mateo, call the store and said they would refund us and gives us the correct order for the inconvenience. But they refused to gives us our chicken so we left empty handed. Will never go back to the store.

It’s what you will expect from a chain fast food place. Service was excellent though, chicken was a bit dry, fries were good, and other sides were, ok. Biscuits were really really dry, not moist whatsoever.
I will only go if you have absolutely have no where else to go to eat. Cost is affordable.
Overall: Great service, good food, great price.

One of the worst restaurant bin very bad customer service came for quick bite to eat and was a night mare cashier was in hurry not given enough napkins straws spoon have a ask everything plus I see bunch of boxes of chicken was supply to the family of the cashier WITHOUT A COST.

What do you do when the kids aren’t home and you don’t have to cook? Head to Popeye’s for an early dinner of popcorn shrimp, fries, and a biscuit.
Customer service is fast and efficient– not much to complain about since this is a fast food joint.

Usually this location is good. But I can’t believe what the beer can chicken ended up looking like. NOTHING like any of the adds.

Food is not bad for what it is but the restaurant itself can be pretty awful.
I’ve been here when they’ve been out of both green beans and red-​beans-​and-​rice. Seems surprising that they can run out of such basic items like that.
The place itself is often cold and dirty. On a recent visit, a female employee was on her break, playing with her phone. The only free booth was too filthy to sit at. She watched me try to find a place to sit and didn’t lift a finger to help. Manager came out at one point to do something to the tea dispenser but didn’t bother to take a glance around to check how things were doing.
Truly a good example of how bad a fast food franchise can be run. If you want this type of food, make sure it’s take-​out because you sure don’t want to eat in the «restaurant.»

9pm rush, service sucks, if you want to get mediocre chicken near closing time with extra attitude, this is definitely the place for you.
My boyfriend and I waited in line near closing time at around 9pm, there seemed to be a lot of chicken, but there wasn’t. We wanted specifically thighs and drumsticks, they had nothing but breasts and wings. We were told that it would be 13 mins for our pieces of chicken that we wanted, we decided to skip and just get whatever was leftover.
While we were waiting in line Sandra came up and called the next customer after my boyfriend and I. We were STILL waiting for someone to take our order. And I made comments about how we were next in line, and she gave me dirty looks all the meanwhile we were waiting in line. She was unpleasant and gave us unnecessary attitude. Chicken was mediocre but not great like other Popeyes, I can skip the attitude and the mediocre chicken. Pass! Mashed potatoes were kind of runny and there wasn’t much gravy especially for a large side order. You can do without it.

IF you come here, I strongly recommend that you get the regular chicken and biscuit and avoid everything else. I ordered my chicken meal spicy though it was anything but. It was, however, hot and crispy and juicy. The outside was nicely breaded and fried and the chicken was fresh, as though it had just been made.
The biscuit will probably make me pay for that indulgence later on. It was hot and crispy and tasted like it was made of half butter.
That is the end if what I have good to say about this joint. In all fairness, the coleslaw was decent. The green beans should be avoided at all costs: they have been over cooked for about two hours too long and, to quote my dining companion, «had something funky going on». Possibilities include an excess of smoke flavoring, the food at the bottom of the pot burned, or someone melted plastic into the dish. Any way you slice it, it was bad.
My dining companion had the «spicy» buffalo wing dealie-​bobs. They were ever so slightly spicy but tasted more of vinegar than anything else. Unlike the real fried chicken, these were soggy and not that appetizing. Another item to avoid.
The restaurant was clean and the staff friendly. Stick with just the regular chicken and biscuits me you’ll be okay. Then again, maybe stay home and cook something healthy and live a few years longer.

Hey, ladies and one gent at Popeye’s Chicken and Biscuits. You’re not working slow enough, you’re not yelling in Spanish loud enough, and you need to take even more time to get orders out to customers.
These people are some of the slowest people that have walked this earth. GOOD. GRIEF. I promise you… I thought they walked to Louisiana to get some chickens, slaughter them, and fry em up in Redwood City.
And c’mon! I’m a paying (AND WAITING) customer. Ya’ll have no need to be stingy with the sauces. Hook a sistah up! These pahtnas be holdin’ on to sauces like they are jewels from the Pope’s crown.

Slow, slow, slow service. I’ve been here a couple of times and not been too impressed by either the food or the service. Parking is super limited and hard to come by at busy times like lunch or dinner. This is NOT the place to go in and grab a quick lunch. I waited a long time for my small order and it wasn’t worth the wait.

I never really gave Popeyes the light of day. I just like the fact I had the option to have my chicken crispy, baked or original that is why I usually stick with KFC. Ever since I started dating the Boyfriend, whom he prefers Popeyes rather than KFC, I started to stop by here more often.
After eating at this particular location a few times I realize it’s actually not that bad. However, I never liked the crunchy chicken so if the Boyfriend wasn’t around, I would’ve went to KFC and ordered a baked bucket of chicken instead.
I have decreased the amount of sodium and salt from my diet a while back to an incredibly low amount, so when I bite into a crunch chicken and fry I can assure it it is rather too salty for me. Well, if I wanted to have a salty day I guess I know where I will be going.
As for service, I think the girls are fairly friendly. I do not know what it was but the last time I came in and ordered a meal, the girl and the register was staring at me pretty hard. Not in a bad way, but more like a very curious and surprising way. As if she never saw an Asian girl before or something. Or maybe she just have very wide eyes.
This location was well kept and clean. So no complaints there. I have yet to use their restrooms and that usually is my biggest neat/​clean rating based off of. So, those who wonders if they should use their restrooms or not, do not look at me –I do not know what the conditions are like in there.
Parking is truly limited. I think this location is more rather for locals in the area for them too conveniently walk over and grab a quick bite to eat. Otherwise, it’s not exactly a location for people who felt like having a bite to eat after a long drive. It is about 1 – 2 miles away from the freeway.
Would I come back here to grab something to each? Sure.

I love some Popeye’s chicken and am wiling to experience the typical annoyances that go with patronizing fast food joints for this guilty pleasure. There’s a high probability of finding some unruly brats running about aimlessly as mom tries to restrain the other one while keeping her bawling infant secure in the other arm. Even with ample time shuffling to the front of the line, you’ll still have an extra moment to decide on your order. Many people seem to be inflicted by confusion and mesmerized by the plethora of Cajun eats on the menu in this makeshift Louisiana kitchen rendering them speechless when asked what they’d like to order. With a little bit of patience, the anticipation of yummy fried chicken indulgence at the end of this mission will assuage any vexation plaguing your visit here.

$ 1.29 for two pieces on Tuesday.
The end.