Precision Tune Auto Care

I went there for the oil change. They also fixed the plastic undertray of my car which was broken for free. Also, the oil change price is very good compared to other places. I am very glad that I found this place!

I really needed an oil change and my usual dealership was packed. This shop was in the area and I stopped by. They welcomed me as soon as I walked in and definitely made me feel like a valued customer. They serviced my car in under 30 minutes! I believe the name of the mechanic that performed the oil change was Didier. Their quick customer service and efficiency with my car has made me become a loyal customer. Anytime I have mechanical problems, I just have them check my car out and trust for an honest deliberation.

I needed an oil change, they helped me right away, didn’t even need to wait. What are those?!

So the other day I brought one of my Daily Commuter Cars to get a Smog Test done and at the front desk was an employee named Yesse who was very helpful and made everything go through very smoothly and quickly. I was soo happy with the service I started talking about a car that I was looking to build and do a complete Motor Swap with and he informed me that they would be able to help me. After talking for several minutes I knew based on his customer service he was the Shop to be at and to get all of your Car needs taken care of. I am happy to say that I will be referring others to your shop for any of their future needs. Precision Auto Tune has by far exceeded my standards for Car issues. Thanks for all of your help again.

Don’t go there. Like others have said, this place has changed for the worse in my opinion. $ 3,000 for front end work, brakes and an alignment. I believe the guy at the front desk is dishonest. Seems like a used car salesman. They said they aligned the steering but there’s no way they did because my truck pulls to the right just like it did before they got their dishonest hands on it. Please, go somewhere else.

These folks always treat me great. This time I took my Jeep in for Smog cert and also wanted a plug repair on my front tire which had a huge screw stuck within. I was a little worried because they wouldn’t tell me for sure if they could repair the tire. Too close to the outside and it can’t be done. If they couldn’t do the fix I would have gone elsewhere so I wouldn’t have to drop my car twice. Any way I picked it up 20 minutes later and not only was smog and tire fixed, they didn’t even charge me. This is not the first time this shop has gone above and beyond whats required. I think they’re great and will continue taking my autos to them.

Thank you guys for the good service you done to my Volvo XC 90 now is running like a brand new !

These guys are honest! I took my 11 year old car in for a coolant flush/​fill today. They told me the original coolant in my car doesn’t need replacement til 120K miles, another 5 yrs or so! So no need to service the car after all.
They could’ve just done what I thought needed doing and taken my money but they didn’t.
Honest, friendly auto technicians! Nice!

At first I called the Oil Changers down the street but when they started talking to me about $ 60 for older cars because they mix in some sealant, they turned me off. I had a coupon from my local newspaper for an oil change here at this Precision Tune for $ 30 which included top off the fluids and rotate the tires. There was some tax and disposal fee so it was about $ 36 out the door. I can’t complain about this. They were professional, courteous, and it only took about an hour on a drop in basis on a Saturday.
However, their diagnosis of my «check engine» light was incorrect. I took it to another shop and they immediately found that the radiator valve was the problem.

When I took my 2001 Volkswagen Beetle here for a tire rotation, everything seemed pretty nice. But there were a few good and bad things. Here they are.
First the Pros: 1. They do a lot of things for your car and they practically fix everything.
Now the Cons. 1. After they did the tire rotation, we noticed, that while driving, there was a loud noise coming from the wheels on the left side. It felt like they were shaking. Turns out that the wheels were OFF-​BALANCE! When we realized our lives were at risk, we immediately turned and reported the problem to Precision Tune Auto Care. When we gave them the car, everything was fine-​the wheels were on-​balance. But when they gave back the car, everything was wrong-​the wheels were off-​balance. 2. They lie. Seriously. We received a coupon from PTAC giving us a discount on the price for tire rotation. But, when we paid for it to be done, the receipt shows the price being $ 1.00 higher. 1 dollar is not a lot, but the point is that once they switched managers, the price has always been wrong. I’m disappointed with what happened. I wanted to give this a better star rating, but our lives were at risk and the manager is not honest. My only thought is for them to improve. That way, things will be better for me and everyone else.

I took my car for timing belt and water pump service. I spoke to Yesse on the phone, very friendly guy. He told me he would do the absolute most to squeeze me in even though they were completely booked. He managed to get me in the schedule right before the last car. Then I was directed to go see Enrique for further information about the service. Enrique knew what he was doing. He explained everything that needed to be replaced and the reason why. I asked him several questions about a noise that my car was making he told me he would take a look at it and tell me what was the noise. Like he said. He found the noise and explained to me why it was making it what I can do to fix it. Took it the next day and got my steering pump replaced. Great price for the service I got done! Would definitely bring my car back for all the mechanics needs! Precision is the way to go Thanks Guys!!!

First time here and I received exceptional service. I called in and spoke with Yesse on the phone to get an oil change and he managed to get me in the same day and Enrique the service tech had me in and out in less than an hour. I had no issues and would definitely trust precision to continue taking care of my car from now on.

Great customer service! Enrique and Gustavo helped immediately to get my cars oil change done. I was in n out in ten minutes. Definitely recommend it and will be there in 3000 miles.

I’ve been back a few times after my first review and I have to say the quality of the service here has gone WAY down.
I’ll spare the long stories, but this place took WAY longer to fix my cars than they originally told me (one car was supposed to be done in one day and took a WEEK, with me calling over and over to ask for the status — the other took two days after they originally said 2 hours).
The waiting area is tiny and difficult with kids, parking is also hard.
I have been extremely unhappy with the service I’ve received here lately and switched to another (much better) mechanic in Redwood City.
Apparently they have switched ownership in the last couple years which is when the service started to decline.

This place has changed so much for the worse since the new owners took over. After coming here for years I have given them my last business call. I had a oil change done a week ago and was a bit uncomfortable then, I waited about 1 ½ hours for my car only to find out it was finished and sitting outside after about 45 minutes. I was left waiting and I was sitting not 5 feet away from the service writer. The mechanics are in absolutely filthy greasy uniforms, enough that you really do not want them getting in your car.
I returned 3 days later when I found what I thought was a lot of oil leaking from under my car. They quickly looked at it and determined it was coolant and nothing they did during the oil change. I was grateful and thanked them and asked if anything could be done as it was 1:00 saturday afternoon and they closed at 5:00. I was told that they would throw it up on rack and let me know as soon as the car in front of me was done. After a 3+hour wait again the car had been looked at and the service writer had not called me to the desk for update, and again i did not leave the waiting room.
I was finally informed that there was a small leak on one of the water pump fittings, suggested repair was 2 new fittings, new water pump, new belt tension-​er, new thermostat, gaskets, and coolant. I asked why all the parts if its just one fitting leaking, i was told to speak with the mechanic at my car so he could show me what was wrong. I was told that the pressure test showed nothing, but he could see a leak at the one fitting. I asked is pump leaking? no was the answer, asked why change the belt tensioner? just because we do is the answer. why a new thermostat when i had it changed less than 6 months ago? because we do in case its bad. No indication of bad thermostat. Can you do work today? well if I rush I can get it done its 3 15 and we close at 5.
Now for the fun stuff… the estimate which only included the water pump, thermostat, coolant, and labor. I’m glad I decided to wait until monday to have repairs done, it gave me a chance to research this estimate and other shops. Their total estimate not including the tensioner was $ 810.00.
Water Pump $ 240.00, the most expensive one I found online was $ 53.00 a nearly 500% mark-​up
Thermostat estimate was $ 38.99, online price $ 12.00 a 300% mark-​up
Coolant estimate was $ 29.99/gallon online research $ 9.99/gallon again a 300% mark-​up
Labor @ $ 125.00/hour $ 471.00 over 3 ½ hours to do the work. A friend with a shop back east looked up book rate on water pump job for my car and it is 1.75 hours not 3.5. Labor rate was marked up double.
Car was taken to another shop only thing required was the 2 fittings at $ 15.00 for the pair and 1.5 hours in labor. $ 173 for a perfectly safe car as opposed to $ 810 in unnecessary work. These people are price gougers and have lost my business.

Was a little hesitant after reading reviews to get my smog done here, but I am glad I ignored them. A last minute smog had to be done and they got me right in. Service was good and the guy even gave me a coupon without me even asking. He quoted me 30 mins of waiting so I just sat down. In 10 minutes my vehicle was done. I was shocked. This place was great. Cheap and fast!

I would give this place negative stars if I could. I took my car to get smog’d to these amateur and it didn’t pass. They hooked it up to a computer to find a temperature sensor was bad and said they would change it. While removing the temperature sensor the cracked my intake manifold. When they called me to tell me what happened I obviously wasn’t pleased but figured people make mistakes, no big deal. So I nicely asked them how long will it take to fix it and get my car back. The manager then started to give me a quote on how much it would be for them to replace the cracked manifold with a new one, witch wasn’t cheap at all. I then got in a debate about why I should have to pay for something they broke. Doing the rite thing doesn’t matter to them at all and they don’t stand by there customers. All they care about is getting paid!
I still needed my car fixed but wasn’t about to give these guys one sent of my money to fix the screw up. But they still expected me to pay for the «work» they did. Witch was nothing but crack the intake manifold. So I had a tow truck come to pick it up to take to a «REAL» shop. When the tow truck arrived my car needed to be moved out. Instead of pushing the car 20 – 30 feet, the morons get in and start the car and move it to the tow truck with no temperature sensor in the intake. So the motor pumped the coolant out and drenched everything in the engine compartment with coolant.
After having a REAL shop fix it. I took it to get smog’d again it passed with no problem. And temp sensor had nothing to do with it. The check engine light was never on. So it should have passed with no issues the first time. In the end it was $ 2000 to have ford fix there F up. These guys are amateur mechanics and a shady «shop» if that’s what you wanna call them, and can’t be trusted. I highly advise never going to these shady people that don’t know what there doing.

Once again, 5 star quality! Great personnel, honest, explain everything and will honor those coupons you get in the mail if you forget. Today I had the great pleasure of working with Mr. Rene and Ms. Erika… Everything was done on a timely manner and you just don’t feel like you being taken for a ride… Well except when your ride is feeling happy once again. Kindness and customer service goes a long way for me and for years this place has never failed. Bravo Team Precision. See you when my oil light comes on.
Redwood City folks there are many options along El Camino, check this place out before you drive into some of the other ones. You’ll thank this Unilocaler for it. And again, ladies, no imitation or pressuring here. Or random talk to freak you out!

You get what you pay for.
Oil change took 3 hours
Went in with a quarter tank of gas, left on fumes.

I created an account just to write this review. My brakes were squeaking and I needed to replace them. I know how to do this myself but was feeling lazy. I took the car in with a coupon for a free brake inspection. They took about an hour just to check my brake pads. I was then told that all four brakes were terrible and needed to be replaced ASAP as I was already doing damage to my car. They quoted me at least $ 860 but wouldn’t be sure until they were actually replacing them.
Because of the price I decided to change them myself. I bought the pads at an auto parts store for under $ 75. When I took the old pads off, only one pad had worn down unevenly causing the squeaking. All the other pads were had more than ¾ of a pad left.
I find it terrible business to say that a customer must fix something for a safety reason when that’s not even the case at all. Good thing I knew what I was doing. I feel bad for anyone else who is told that a fix is necessary when that’s completely bogus. Not good karma!