Township

I recently visited Township and from the start I was was blown away with the outstanding customer service. I was given a tour of the community, and let me tell you it was immaculate! Each and everyone of my questions was answered, the staff was extremely professional. The staff made the leasing process simple and I did not feel pressed into signing the lease. I would recommend this place to all of my friends and family. I am glad to say I found the perfect place.

I toured Township and loved the place. The leasing process was really easy and the staff was very helpful.

Stayed here for a month (corporate housing) and have been comfortable in a 1-​bedroom Augusta unit. This community is pet-​friendly and we used this apartment for a house-​hunting trip (also moved cats here then). While this may not be feedback for Township directly, the furniture in this unit is LEATHER or PLEATHER, which doesn’t work out so well with cats (maybe that is better suited to the company that does the relocation packages w/​this community). Apartment came furnished with everything we needed — pots, pans, etc — to make the stay comfortable and absolutely fuss-​free. Hot tub is nice, other tenants have been friendly, place is usually tidy in the hallways/​etc. I’ve used the fitness equipment about a dozen times as well and it’s all clean/​in good condition.
I’m pretty sure the others who have complained about «dog urine in elevator» are actually seeing water from the hot tub that has been tracked inside by residents. Just my two cents.
Largest complaints have been noise — I’m on the side of the building w/​an adjacent tech office and the highway is right there. It’s always loud. I’m currently listening to whatever the upstairs or downstairs neighbor is blasting on their radio (it has a catchy dance beat, I guess, but I can hear and feel the bass through the walls/​floor/​ceiling). Often, I can hear people walking around on the floor above here. There have been some other issues — trash room, dog poop in stairwell twice, elevator broken (first floor button is currently broken as of today, for example). Printer in business office often does not work & also is only installed on one of the computers. There are more nerds here than anywhere else in the country, maybe get it fixed, maybe have some regular maintenance in that regard. Lastly, does someone vacuum the hallway of the inside of this complex ever? The tenant at the end of the hallway on my floor must have some kind of plush, white, furry creature inside. Maybe an entire clan of Persian cats is in there, who knows. There is always so much white, long hair in the hallway that gets stuck to my shoes and tracked all over the place when I use those stairs. It has only gotten worse in the few weeks I’ve been here and hasn’t been cleaned at all. EDIT: My husband also wanted me to add that we put in a maintenance request two weeks ago that has never been acknowledged/​addressed (broken disposal) by the main office.

I was way too fair in my first review.
I am so over this place. Staff is super– Jr., Vanessa, and Sania. Management company must be at fault. Not only cheap construction, but more elevator breakdowns (which smell bad all the time and frequently have puddles of dog pee in them), trash room messes, constantly breaking building exterior doors (sometimes leaving the mail room– where packages are often left in the open– open to the public), and noisy neighbours. And a little fibbing by another member of office staff. Talking to prospective tenants and lady asks about paying online. Sure! No problem! Didn’t hear any mention of the $ 69 convenience fee to do it. Be careful if you decide to try this place. Ask detailed questions. Ask about the noise from airplanes (6am to sometimes as late as 11pm. You’ll have to pause your TV when they come over), upstairs neighbours (bad insulation), and garbage trucks twice 2 mornings a week here, plus other days on the block as early as 4:30am. It’s never quiet here! Half the place is either empty or temporary corporate housing. That should tell you something. Don’t be fooled by the pretty exterior.

Absolutely enjoyed living here. Understandably there are both positive and negative reviews from others based on their specific experience. Mine is limited to the one-​month stay we had in temporary (corporate) housing during relocation. Leasing office staff is super nice and helpful! Surprisingly, noise was not a factor for us — maybe we just got lucky that the apartment above was quiet. I empathize with other tenants because we’ve had terrible noise issues at Other places. The Township in general is super clean. The trash & recycle room always looked clear except on two occasions when someone had left their recycle cardboard in the room with chutes (not their trash). We would’ve liked to live here. They did not have the minimum square footage we were looking for in apartments but if they had the space, we wouldn’t have been able to afford it. After looking at several apartment buildings around, I understand the pricing and can compare. Overall it’s better than some other places in the same price range — because some of the factors include the Township’s extremely helpful and professional staff, new construction, modern open floor plans, beautiful kitchen, stainless steel appliances, clean and modern gym, one included parking spot with the apartment, some free general parking spots on the side of the building, right near RWC downtown, walking distance to a movie theater and Broadway street which has great restaurants etc.

Just moved in and I really love this place. Not sue about the complaints on cleanliness, everything appears to be very well maintained and clean. The trash pickups in the morning are annoying but trash has to be picked up, not much you can do about that. I have lived in several high end apartments and trash pickups are always noisy for outside facing apartments. Considering the size of this building I am kind of amazed at the amenities they managed to fit in here. The gym is pretty high end as far as apartments go and the club room is nicely equipped with a full kitchen and a shuffle board table. The business center is adequate, wish it had one other work station but not that big of a problem. The insides of apartments are almost perfect, my old place had a gas stove which I kind of miss but the flat cook top is super easy to clean so I guess it kind of makes up for it. To be honest the rates here are a bit high but in the end you get what you pay for. I looked around quite a bit and for a mere $ 100-​$ 200 more I got a nearly brand new place with over a 1000sqft compared to a 900sqft place that is 30 years old, kind of a no brainer. Defiantly worth taking a look at if you like newer style places with lots of high end amenities.

Hopefully the final update, because if matters get much worse, I’ll be at a loss…
Warning: They will now attempt to charge you TWO MONTHS rent if you want to break the lease here. When I first came, it was one month’s rent. Retention problems? Who knows.
We wanted to add someone to our lease. First, they sent a revised lease that had mysteriously removed one of our guarantors from the lease. It was also riddled with punctuation and spelling errors. This process started around a month ago, and we are still waiting on the final revised lease.
While I was initially okay with the amount of noise leaking through the ceiling… It has been getting worse. Is the person above wearing shoes or hits their heel with every step? Then you can count on hearing every single step they take.
To make matters worse, they are AWFUL about forwarding noise complaints. My apartment had a complaint filed against us on 1/​19, and by the time we heard about it, it was almost a month later. So late, we couldn’t remember what we were doing that day that could have caused so much noise.
Maybe this place will get a makeover when it finally has some competition in a year or so. Maybe. Hopefully. In the mean time, just steer clear. Nice kitchen counters and a hot tub don’t even begin to compensate.

Pros:
— Nice look,
— Convenient location,
— Staff: Friendly, polite, courteous, thoughtful, helpful, considerate,
— Security,
— Nice common area with free, freshly-​ground coffee and big tvs,
Cons:
— Price: 2 bed costs $ 3600/​month; would struggle to charge $ 2200 a few miles away; plus a $ 69 «convenience» fee to pay online,
— Shoddy construction,
— Floor/​ceiling construction makes it possible for an upstairs neighbor’s baby running around to be your living nightmare,
— Perpetually understaffed so the staff’s good intentions are hard for them to follow up on (and frankly, for $ 3600/​month you shouldn’t be feeling bad for the staff when they come to fix your hot water /​next day/​),
— Noise. Noise noise NOISE F**KING NOISE. If you get the south side of the building, plan on being terrified out of bed around 6am on Tuesday and Thursday when the garbage trucks arrive and bounce the badly designed steel containers on the ground a dozen times or so to shake the trash loose,
— Elevators are often out of service or don’t work right (‘which floor’ has a different meaning in the elevators here),
— Layout of stairs/​doorways is terrible
— Garbage «disposal» — one chute per floor, routinely overflow over the weekends and people resort to just tossing their (open) trash bags into the chute room on their floor,
— Poop in the hallways: apparently some dogs just can’t make it out the building, and it’s nobody’s job to clean it up. Watch out for wet spots.
— Complex’s electronic systems are often on the fritz: The big-​screen TVs often seem to have no TV access; the package reporting system doesn’t work;
— Water: The entire complex is serviced by two gas boilers. Don’t expect to conserve water here unless you enjoy cold showers,
We’ve been here for 6 months now. Over the last 3 months we’ve been going back and forth with Vanessa trying to solve a noise problem with our upstairs neighbors. Throughout the day, sometimes starting at 6am and not stopping until 1am, there is a continual thundering/​pounding coming through the ceiling. The pictures on the walls shake, the light fittings in the kichen shake…
Management told us it was corporate housing and that the «problem» guests were moved out. It was quiet for a few days and then it started again. We went thru several rounds of this and were given a «security patrol» number to call.
Well, that freaked out the poor upstairs neighbors, but it didn’t stop the noise.
We’re now on our 4^th set of neighbors and the noise has started up again. This time, though, I’m more sure than ever that it’s just their little kid running around: We are hearing about 70−85dB of «dah-​dum, dah-​dum, dah-​dumdedumdedumdedumdedum». Loud enough to be heard in video recorded on a cell phone; loud enough to interrupt conversation and tv throughout most of the day. I’ve lived next to train tracks and if a train passing your apartment is a 10 this is an 8.
And while this is driving us absolutely nuts, the poor neighbors upstairs are hearing more of the same from above them, to the point that the staff thought it was two-​floors-​up that was causing our problem.

Nice place and well built. The bad thing is it’s over priced the elevator broke down twice and the fobs sometimes doesn’t work.

Disclaimer — I am living here for temporary housing and not for a lease, and our apartment was furnished. We are in the Augusta floorplan.
This is a nice place to live in our situation for temporary housing, however, I would definitely not consider leasing here.
Pros:
Nice apartments — the kitchens have nice cabinets, appliances and countertops and I love having the counter extend out to separate the kitchen from living/​dining and to have a bar area to sit at.
The common area is also quite nice although those types of amenites don’t really appeal to me — I’d rather have lower rent than hot tubs, BBQs and lounges. It is nice to have the gym, though.
Decent location, easy walking distance to downtown Redwood City and it’s very convenient for driving — very close to both 101 and El Camino Real.
Nice W/​D in units.
Haven’t had any issues with sound from other units side to side or floor/​ceiling — not sure if we are just lucky or if there is good sound insulation.
Cons:
Pricing — obviously this is the Bay Area, but I just don’t think these apartments are worth what they are going for. As mentioned, I would much rather have lower rent than a lot of community amenities. Since I’m not leasing, I’m not sure if you also have to pay extra for parking, pets, and utilities, although I wouldn’t be surprised if you do. In which case the price really adds up quickly.
Layout of the building– the building design makes NO sense to me. Our unit is almost at the end of the U-​shaped building and there isn’t a way to enter the staircase by our end from the outside or the garage. The front entry is confusing and it’s a pain to get to the garage using the stairs. You also can’t enter that side of the building from the courtyard. Also, the elevator is SLOW!
Storage — not enough in-​unit storage IMO (although I’m sure you can pay extra for a hallway storage unit). This would definitely be a problem for us if it wasn’t temp housing.
Kitchen– although the kitchen is nice, I actually find the layout of it to be rather annoying — there isn’t a good chunk of counter-​space anywhere but the very end, counter space near the stove is limited, which is annoying.
Someone else mentioned the lack of a ceiling light in the bedroom– very minor detail but it is annoying!

I’ve recently spent some time in these apartments and the experience has been enjoyable. Everything is really new and up to date, the door security is very reassuring that everything will be locked tight and all of the apartments have new, up to date appliances. They are spacious and have easy access to Downtown RWC.

Have been living here about a month now. The units are pricey but this is to be expected. Management has been very responsive to any issues. The building is clean. Apartments are overall quiet. Some street noise but this is expected given construction around. Nothing terrible though. Great amenities. Free coffee which is actually very good. The location is pretty great as it is very close to downtown. Old port lobster shack and in and out are right across the street. Close to the 101. Overall so far so good.

Moved in just a few weeks ago as a temporary living space while we relocate.
Good:
— Well designed layout makes great use of space
— Very little noise from other units or people in the hallways (some is to be expected)
— Walking distance to many amenities and a short drive for much more
— Nice spa*
Bad:
— The windows suck! There are only 2 in the apartment but one opens 3 ways, so there is a total of 4 places they can open. They constantly get stuck open or closed. I only use 2 of them now because I am so frustrated with trying to get the other ones working
— Kitchen sink is only a single (at least in this particular 1 bedroom), which makes it a pain to dry dishes.
— No ceiling light in the bedroom (minor annoyance)
— Elevator is very slow
— Late at night or early morning before management gets in, you will often find garbage in the elevator or by the mailboxes (trash can there has been overflowing a few times now)
* Another Unilocaler complained that the hot tub isn’t very hot. It is not a hot tub but a whirlpool spa. It is warmer than a pool but not sweaty hot. I personally think it is a great temperature.

I moved in almost as soon as they opened. Have a beautiful view of the creek that flows in from the Bay and all the wildlife that lives in it. The management staff has been awesome, all around! Very helpful and friendly. Nice shared areas, with a gym, BBQ and hot tub. The apartment is very quiet and has all the best amenities. And I love being walking distance from a vibrant downtown, with restaurants and movie theatres. I highly recommend the complex to anyone considering a move to the area.

Good:
— Although the apartments are small, they are well designed to make use of the space. Our old place was about 30% bigger, but we managed to fit most of things in the 1-​bedroom Township apartment without feeling too cramped.
— Maintenance is easy to request and speedy. The AC causes a very loud fan noise in the bathroom that multiple tenants have complained about. The management ordered insulation. 3 weeks later, they installed insulation, which decreased the noise by about 30%.
— Amenities are nice. There is a spa, outdoor bbq (you’re not allowed your own grill), lounge with TV, and small (but quite nice) gym. They have also been very available, but the building is still at pretty low occupancy.
— Good location within a few minutes’ drive of good restaurants, a movie theater, grocery stories and the highway.
— Your mailbox is on the ground level and packages are delivered to your door. Incredibly convenient!
Bad:
— They had a break in at the leasing office, which is where they keep all the tenants’ sensitive info. As a result, our identity has been stolen. We’ve had around 20 attempts to open credit cards under our names, some of which were successful. We had to file a police report and contact credit agencies to prevent this from killing our credit score.
— Not much sunlight, at least on the north east side of the building. There are only 2 windows in the whole apartment, so we keep most of the lights on all day long.
— Two false fire alarms in the past week. And it’s very loud.
— Although the site plan on the website indicates 3 trash rooms per floor, there is only one and it’s quite far to walk with trash.
— The world’s slowest elevator.
— The AC, as mentioned above, is absurdly loud. When I first moved in, it would wake me up when it turned on. The insulation they installed made it a little quieter. Additionally, when I close all the bedroom doors at night, it doesn’t wake me up anymore.
— Key fobs or locks randomly stopped working a number of times, which leaves you locked out until someone else walks by and lets you in (which defeats the purpose of the locks)