Pinecone Pediatrics

We LOVE Dr Tammy! We have been with her since our first son was born 5 years ago and gladly came along when she opened her own practice! We now have 3 boys and they have been personable and awesome with all 3! We’ve been blessed to have pretty healthy kids but even on the rare sick occasion they get us in and I’ve always felt heard and taken care of! Dr Tammy has even gone above and beyond the call of duty for us! We were across the country in DE and she emailed back and forth with me with pictures about a prescription an urgent care doctor had prescribed my son for a rash that I was hesitant on giving him and answered all of my questions! She truly cares about her patience!
As far as billing, we’ve always had good experience here as well. After my third son we had a sizeable bill that I had missed receiving (2 littles ones and a newborn makes you lose your mind a little. haha) and they worked with me to get it taken care of asap! I would recommend this office to anyone!

Pinecone Pediatrics is a great place to go as long as your kid doesn’t actually get sick.
While my son had no health problems, there was never a bad appointment in the office and they were friendly.
Once my son started to get more colds due to his start at daycare as well as hitting other milestones, the issues with this office started to arise.
Three times in a row I have brought my son in to get checked for an ear infection (he’s had enough that I know the signs) and the doctor told me every time that he just had a cold and to wait it out.
The next day, each time, I took him to Urgent Care and they immediately saw ear infections, sometimes in BOTH ears that should NOT have been missed by ANY doctor.
When my son needed a referral for a speech therapist I had to go to the doctor who did his tube surgery to get a referral because the doctors at this place said it would be better to wait longer even though he was already significantly behind.
This third time was enough for me, my son should not suffer in pain longer because the doctor doesn’t do their job. I will not be returning; I will be taking my son to a doctor who will care if my son needs antibiotics or developmental services.

Pinecone Pediatrics has been a great place to take my kids. They have been a patient of Tammy Roesler since they were born. We have felt comfortable with her and the staff that work here and trust their work in diagnosing and treating our kids. The office is in a busy office complex off of S. McCarran that is fairly easy to get to and feels relatively safe when compared to some other offices. Just watch the little ones in the parking lot due to the traffic. (Normal parent concern with high energy kids)

Receptionist wasn’t very nice… other than that everything is fine

I loved my sons pediatrician in Carson, but when we moved to Reno I had find another. I tried 3 other pediatricians before I found Pinecone. The staff here are always friendly and on the several occasions I needed a same day appointment for one of my children, they have always been able to accommodate us. They have a well child waiting room and sick child waiting room. My only complaint is that Ive noticed sometimes they swap the waiting rooms. So the room that was once for sick children is now the well child side. Thats strange to me. But the doctors and nurses are all great. We primarily seem Dr. Roseler, but have also seen one of the others (cant remember her name) and Andrea is awesome as well.

I absolutely love Pinecone Pediatrics! When Dr. Tammy Roesler told us that she was starting her own practice, we were more than willing to follow! Not only is she amazing with our two boys, but she is even amazing to the whole family. We have been seeing Dr. Roesler for the past four years. When I found out that I was unable to breast feed with my first child, I was devastated. She would go out of her way to ensure that I was ok and make sure that I would come in to see her and talk about it. She has made personal calls to follow-​up with our children and as a parent this truly means a lot! We feel like she truly cares about our children and our family health. Dr. Andrea is also wonderful! Sometimes you are not sure if you want your kids to see other Dr’s when yours is not available, but at Pinecone Pediatrics, this is not the case. Dr. Andrea is so kind and always has a smile on her face. I appreciate that everyone there is extremely thorough when it comes to diagnosing. I feel like they all listen and nothing goes unlooked! You can also see that the building décor has had a lot of time and careful consideration put into it. They have a room designated for the well visits and an area for the sick. I know most places do this, but I really appreciate that these are separate areas.

Dr. Tammy and her staff are amazing. My daughter has been a patient of Dr. Tammy since she was born. We have always been treated with respect and care. We don’t get talked down to and things are clearly explained. My daughter had a ton of ear infections in her first 2 years of life and the staff would immediately squeeze us in to be seen. I have never had to wait for an appointment. If you are looking for a pediatrician who listens, is compassionate and truly cares, Dr Tammy is the one for you.

No second chances here. In the process of changing jobs, moving from another state and trying to figure out the various new professionals to work with in a new community I missed our new patient meeting with Dr. Tammy. When I realized what had happened I called, apologized and tried to explain. To bad I was told rules are rules and if you no show your consult we won’t work with you and your family. I believe in second chances especially when someone realizes there mistakes and is sorry. Further I was told that I was called and reminded of my consult. In all honesty I never received the reminder call. Seems they are very happy with their current patient load and are no longer looking for patients.

Very impressed with this office! Dr. Tammy in particular was wonderful! My children loved her and so did my husband and I. She was very approachable, friendly, knowledgable, and thorough. We did wait to be seen about 20 minutes but she was clearly worth the wait. She never seemed rushed and seemed genuinely concerned about my children’s well being. I feel lucky to have gotten an appointment here.

We have been taking our children to Dr. Roesler since our children were born over 4 years ago. She is a wonderful caring physician and I have complete trust she cares about my children as if they were her own. I highly recommend Dr. Roesler

Not to worry about the low rating, they don’t need your business anyway. Full up. At capacity. No new patients. Unless they are 6 mos. old or younger? They tried to explain that to me but I still don’t get it. I must be dim. I had reviewed the available Pediatricians under our new insurance plan, and chose this one as one of our finalists. I described my family and our 3 children, including their ages, when I scheduled my meet and greet with the Doctor. I did the meet and greet. The office appeared to be clean and professionally run, the staff were friendly and seemed on the ball, and Dr. Tammy answered my questions and seemed fine. (I didn’t have a particularly negative or positive impression of her, but that’s because I don’t form such impressions too quickly. She didn’t do anything wrong and she might be a great Doctor.) So a couple week’s later, I call to make an appointment for my sick 14month old as a new patient, and I’m informed that they are not taking any new patients who are older than 6 months. What a waste of my time. They are *still* listed as accepting new patients under my insurance. No age restrictions are mentioned.

I love Dr Roesler! As a new mother in a new area, I could not have chosen a better Pediatrician. My daughter developed jaundice the day we left the hospital and Tammi was very concerned and made special appts for us. Then my baby caught a cold which turned into RSV, Dr Tammi was extremely helpful and put my fears at ease. She is a very caring person which is transparent in her care. I highly recommend her!

Such wonderful staff! They are gentle and loving with your baby. My daughter is always excited to see them. The office is very child friendly and they are always respectful to the children and parents and explain what they are going to do before they do it. They are so good at what they do that my daughter did not even notice they gave her shots because the nurse kept her too busy playing with her stethoscope.

Working in health care it is important that we feel our two children are receiving the best care possible. At Pinecone Pediatrics we know they are. You can tell that Dr. Tammy and Andrea are passionate about their profession. You are in important person at their office, not just a chart.
Their facility is new, clean, fun for kids and the office staff are wonderful. I highly recommend this office if you want the best for your kids!