The Nacol Law Firm PC

Unprofessional. I’m still blown away at how we were serviced, or I should say not serviced… Our initial consultation went fine and we were looking forward to working with the female attorney. We left our documents with her and she said she would call us back in a week. After 2 weeks passed we called to get an update. She said she hadn’t even looked at the files yet, but promised to get to them the next week. After no call back again for 3+ weeks we finally asked to get our files back. A paralegal told us they would be waiting on the front receptionist desk, but there would be no receptionist, just come in and grab them. Sure enough, I walk in and everyone is hiding in the back and there are our files just sitting there. Anyone off the street could have came in and grabbed them. No apologies for not getting to us, no common courtesy to come out and explain the situation. The attorney has not called to explain why they didn’t do anything for us. Extremely poor service. If you didn’t want to take our case, just tell us up front. Don’t waste our time on a matter we need to get resolved. Now 6 weeks later, we are back to square one…