AutoZone

Ask for Nic and Josh. Cool guys. Super helpful. Great customer service. Needed new headlights and they immediately found the right ones for me.

really only go to autozone for the basics like oil and brake pads not for the bigger parts as you can score quality parts from other parts houses for cheaper but you cant beat the special they have on full synthetics right now 5 qts and a oil filter and a air filter for under 40 bucks thought it was a good buy

When I entered the store I was one of two people and there were two employees working one of those employees being the store manager, David S. The store manager told me to wait because he was fixing a box. I waited about four minutes for him to complete his task before he gave me customer service. I was buying a new battery and I brought my old battery in humidity grabbed another battery to to exchange without giving me any options or information. I asked him what were the options he reluctantly gave them to me as if I was annoying him. Understood the store manager badge it’s at customer service which was very very very poor.

They are very helpful and usually have what I need.

Friendly, attentive, and knowledgeable staff. Convenient location, although the transients hanging out outside of the store aren’t a plus, but they don’t bother anyone so it’s all good.

Nice people but dumb when it comes to parts, the guy couldn’t even look up my info and had to call another store to help him search for my info, got a rental tool and asked twice if it was the one as I described, but both auto zones in the 5mile radius had them wrong and then I ended up at oreillys with the correct one.

EGR valve for my car was in stock and $ 20 less than the other green leaf place.
Thanks Auto zone good deal!

It is not often that I would give someone a 5 star review. It must be the WOW effect I experiance. The manager Steven went above and beyond to make sure I was a satisfied, better yet extreamly satisfied customer. I went in this morning because I just bought a new trailer and needed a trailer hitch with a 5 inch drop so it would work with my H2. I was going to purchase this at autozone but they did not open until 7:30 so I went to walmart to get it; however it didn’t have one with the ball attached so I needed to transfer the ball from my other one to the new one. I knew from past experiances that Auto Zone will loan you tools so I went there simply for that reason to borrow a wrench that would work and not purchase anything. The manager looked in his loaner box and did not have anything that would work so I asked him do you sell one that will and he said yes. He showed me one for $ 19.99 that was designed for that purpose only and I said ok I will purchase it. I made a small comment to myself (outloud) wow $ 20.00 bucks for a wrench I will use one time. The manager heard me and replied is your truck here? I said yes. He than replied I tell you what let’s just go outside and do the transfer so you don’t have to spend the money on something you will not use often. Not only did he let me borrow the tool he actually did the transfer himself (all the work) and said thanks for coming to auto zone. Wow! No intentions of buying anything and he let me borrow a tool that he knew I only needed once. I tell you most people are just in it for the money and that is understood but I think Steven really gets it. I think he realized that not only by going over and beyond he will make more money in the long run because of the service he provided.
On a side note before I left I realized with my new trailer I needed a light adapter so I went back inside to pick up one. I was unsure of the connection and was assisted by another sales associate Ramses (maybe misspelled Sorry) but he told me before I buy it I can see if it is the right one. He allowed me to take it outside, try it and then purchase it. I tell you from being in operations this is a direct reflection of their leader Steven.
This day and age it has been the normal to expect some sort of bad customer service from the greeting to the purchase and it has been ok for most. Steven and his crew are not from this day and age and I can tell by the excellent service and «thinking outside the box» he strongley believes in building a relationship with his customers.
I will wait next time for Auto Zone to open before going to Walmart just because of my experiance. I hope that future experiances are the same but I expect it will be hard to achieve it but not suprised if acheived because of their leader. I am a Raving Fan.