Certified Tire & Service Centers

These people saved my day!!! I was in desperate need to purchase four tires immediately!!! The only thing is I was 1 hour away from their location and they were to close in 45 minutes… upon talking with Ron, the manager, he assured me that they would take care of me by waiting for me to arrive… This shop stayed open an hour and a half later then needed just to make sure I got four brand new tires on my car, rotars resurfaced, oil change, back brakes and an alignment… and most importantly, that my son and I could drive off safely! Not only that, I was able to open a line of credit to take care of all the things I needed serviced on my car, and all within reasonable prices and six months interest free payments. I am so grateful to Ron and his his staff!!! Thank u gentleman!

This place sucks! If i can give them negative stars to offset the 2 star rating they have i will definitely do so. This place serviced my car 3 months ago with a misfire, they fixed the problem that day, then 5 to 10 miles after it was done it started misfiring again, so i brought it back the next day then told me that the coil they put was bad so they replaced it. after 3 months that same thing happened so i brought it back again and shows the same code that the engine was misfiring, this guy ron told me that it could’ve been the fuel injectors that needs to be replaced charging me around $ 2k for the service. And charged me $ 120 for the diagnosis So i wanted a second opinion and went to another shop to confirm, it was the same cylinder that they replaced 3 mos ago that they replaced was faulty, this just shows how this place is sole focus is to get your money and doesn’t really fix your car

Don’t give them business!!! My husband came here for tires and waited 2 hours longer than they told him it would be all while half of the employees stood around. I knew better than to go back, but thought I’d try. Went in for a simple patch, stood at the desk while a guy stared at his computer… I politely said «excuse me», to which he responds by turning around slowly and staring at me. I asked the wait to time for a patch and he said «at least an hour or two, you SEE we have a full house». Since I assumed my fix would be easy ask if it was possible to do any sooner. He mimicked me in a whiney voice saying that it was not an easy fix it acctually takes an hour to do. I cannot believe the audacity of this incredibly RUDE man!!!

I came in on a referral from an associate of this place because I had a tire pressure light on and it was time for an oil change. Turns out I had a nail in my tire as well as the air pressure in the rest was completely off. I’m actually grateful I had them look at my oil because the place I took it to before had but the wrong oil in. But that’s where the gratitude stops. I ended up buying 4 new tires that were super expensive. I leave there and as I was driving home my check engine oil light came on. It was not on before I showed up to the shop. I called and they said it will just go off maybe something wasn’t rest. I brushed it off until the next morning when it came back on and now a new light I had never seen came on having to do with my tires. Again I called and the response I received was maybe I did something wrong to mess it up. At that point I was done with this place and called the shop closer to where I was in San dimas. They told me to bring it to them but I was already at school for the day. Luckily I have a very good friend who helped me out and told them they needed to tow my car and fix whatever riverside messed up. Turns out riverside broke a tire sensor in my car and neglected to tell me. San dimas fixed it but told me that the reason that my check engine oil light was on was that the oil pressure tube was out. Which to my knowledge it wasn’t before I went to this shop. It’s really unfortunate that such a large company has so many issues. I will definitely not be going back to any of these shops. Buyer beware.

Great honest service. I’ve bought many tires and had many services done at this Goodyear. The tires are at a great price and the service is problem free. The staff is very friendly and Ron made me feel like a VIP. I’ve recommended this shop to my friends and now to all of you.

Sitting here waiting for 3 hours and 40 minutes to get tire change and alignment! Ridiculous!
So this is our last time checking in because this place is a joke! Today was the last straw after many fails and we kept giving them a chance because it’s the closest location for tires. We will now drive the distance for better and more reliable service.
We needed tires and and alignment, got here at 1220 and were called to be notified that the car was ready, when we got here our car was parked in the parking lot and when walked to the counter to pay and pick up, they said the car still needed the alignment! What?! Communication people! Important when working. Now we are past three hours and would not dare wait in the waiting area with my three children because it is absolutely disgusting in there! Someone please get a cleaning service to go to your location if no one there is capable or qualified to clean a lobby! The floor is sticky, there are gnats flying all over and the bathrooms, well even worse!
So 40 minutes later I am finally in my car and it is 3:59!!!
Our prior experiences have been just as bad. So we give up good year! You’ve lost another customer!

People here are not bad but I don’t think I will come back it took them 3 hours for a oil change and a few days after getting my oil change here I had to go back because I smelt burning under my hood and they forgot to place my oil cap back on so my oil was all over under my hood they cleaned it with out question did not apologize and didn’t offer anything to me just seemed like they were in hurry to get me out … I been going to good year for a long time don’t think sooo anymore

Customer service at this place SUCKS! If I could give it zero or even negative stars, I would.
The salesperson that «helped» me, Ron, was a joke! After looking at the tires on my car, he made a comment that I will be a good customer for him after he «takes care of me.» He then tried to upsell me on a run flat tire that costed $ 60 more than the tire I actually needed, claiming that the car already had run flat tires on it. I suspected this wasn’t true, because I had already called several tire shops in the area for quotes, and was told that if my tires were in fact the run flat version, they would have the letters «SSR» on the sidewall, which they didn’t. My car has a spare tire as well, which is another clue that the car manufacturer wouldn’t have installed run flat tires as original equipment (OE).
Not knowing much about cars myself, I asked Ron if that was the best price he could give me and he said «yes.» Still suspicious, I asked him about their price match policy, as I thought I was quoted a lower price for that same tire at America’s Tire. After looking at their price online, he came back and said he could take a «little» off the price to match America’s Tire, which was $ 40!
When I asked for a quote for the non run flat tire, Ron said he wouldn’t be able to get the tire in stock for a few days, so I took a chance and went across the street to America’s Tire to see if I could get a tire the same day. They had to order it as well and didn’t have a used tire they could loan me in the meantime, so I called Ron again as he told me earlier that morning that he had a loaner tire for my car. I suspect I upset the guy by leaving earlier, because he changed his tune and said to call him back in 10 minutes so he could check to make sure he had a loaner tire in my size.
Desperate for a tire that day, I drove back across the street to find Ron assisting another customer. When he was done, he hollered at another guy to look for a used tire in my size. The other guy was working on an oil change, so Ron told me he would go look for it himself as he walked through a door in the side of the garage. On his way back in, he REEKED of cigarette smoke, so it was apparent he took a smoke break on my time!
He disappeared into an office for a few minutes, at which point another employee (also smoking a cigarette) asked me if someone was helping me because he wanted to make sure I wasn’t being ignored. After peeking into the office and seeing Ron on the phone, I decided enough was enough and left.
Do yourself a favor and AVOID this place! I’d say that Ron reminded me of a shady used car salesman, but I’ve had better treatment at used car sales lots!

I’m writing this review before I even leave the parking lot. I called this place before I drove over here to see if they had time to do my oil change today. He tried to schedule me for tomorrow and I declined. He told me to come in. so I drive over. Once I got here, they are about to pencil me in… then he all of a sudden realizes the time and says they can’t do it today. You didn’t look at the time before??? I guess once they saw me, I didn’t look like a good candidate for the bait and switch up sale.

I have brought my vehicle here in the past and was happy with their work. Recently, it seems like they are under new management and are pushing repairs you don’t need. Brakes are their money maker. They are going to tell you you need brakes if you pulled into their shop with a brand new car and was simply asking directions. The lack of professionalism is incredible. Give them a call with a simple question. You will be placed on hold at least twice. You will hear them screwing around in the background. Do yourself a favor and check out some other shops.

Do not waste your time or money on this place. I spent 800 dollars on tires and alignment. They called me around 1pm to tell me I need a bolt in my suspension (which I already knew). They said they would go ahead and fix it since they had my truck there all day anyways waiting for one other tire. When I picked it up they added an extra 60 dollars on my bill. For one bolt! Which I could of easily fixed my self for 2 dollars at home depot. He talked to the boss and dropped it down to 50 $ for labor. This place is unprofessional and are no better than mom and pop shops trying to hustle for all they can. Stay away

Friendly but extremely slow service even when it’s not crowded I wouldn’t say I would necessarily recommend this place. Waiting room is drafty and waited way to long on services

Ahh the memories. I remember going to this location years ago to get a simple oil change for my nissan. The mechanic was friendly and offered a «free» vehicle inspection. After an hour he came to me with his clipboard with a laundry list of items to be repaired. Total cost? $ 2,600 (I distinctly remember an item for cleaning my battery for $ 15). My car was only 6 years old and well maintained before that.
This got me a little concerned so i took my car to the nissan dealership for a second opinion. Their response? Goodyear Riverside Tyler just gave you a load of hogwash!
Oil change was all that was needed.

Update: So we had our front and rear shocks replaced at this Goodyear location. My wife and I are once again satisfied with the customer service and the work done. The car feels much better. However, we continue to experience a rattle upon turning left. We explained this to them and they said they didn’t notice it. This was existent before they ever touched our car so I’m not blaming it on them. I am surprised, however, that they didn’t feel it after driving the car. We were hoping to get this problem resolved or at least diagnosed. Otherwise, great service and work from these guys. Four stars again.

Dropped my fleet car off for a routine oil change… Certified Tire called me to let me know that they are waiting for approval on new tires??? As a mechanic, I knew the car did not need new tires based on the tire wear indicators within the tread, the smooth — even wear pattern on the surface of the tire and the fact that there was less than 30 000 miles on my vehicle. In my opinion Certified Tire was trying to inflate the service performed… assuming I was naïve or ignorant & I would be fine with it since it is was fleet account.

Friendly n professional staff. This is my 2 time coming here n so far I am happy with their services!