Newman Blackstock and Associates MD

i’ve been coming to this eye doctor for years, actually since i’ve started wearing contacts which was back in 7^th grade so at least 10 years. They’ve always been nice and courteous to me until i started having my own insurance and paying for everything myself, im not sure if that changed things for them but their attitude has definitely changed towards me. I went to them for an eye exam as I was having some issues and i wanted to see what was going on. The eye doctor (he’s very nice, its the staff im speaking of) gave me his conclusion, prescribed some eye drops and suggested it would be best to order a different kind of contacts until the issue cleared up and gave me a five day supply until the new ones came in. so i ordered the contacts, 3 weeks ago. usually these guys are pretty quick about getting an order in, 5 days or sooner normally. i paid 70 dollars for these contacts, which btw dont cost that much on
and thats w expedited shipping. i’ve been calling since the 2 week mark to no avail. the first lady said she would call me back, she hasnt. the second lady, who might have been the same person said the same thing, still no call. the 3^rd lady answered the phone w such a nasty attitude and put me on hold for 20 minutes to which i had to eventually hang up and go back to work and i called again today and the hold prompt is playing over and over, im still on hold im just typing this review as im waiting, its been 15 minutes and i have yet to talk to anyone. I don’t know if they’re staffing bad people or what but their customer service skills are declining horribly

Great customer service! Nice people that are very helpful. They have a great selection!