Star Nails

I used to think very highly of this place. I came in once every two weeks and got a fill in on my acrylics and a polish change or pedicure for my toes. I always went to the same person and I never had a bad experience. However, lately, my favorite person is gone so I have been bounced around between staff. I’ve had everything from chipped acrylics the day after having them done, crazy sharp thick edges, see though polish, but my last trip there really takes the cake… Amy, who I was with for the very first time decided to point out to me that I’ve gotten fat since I started coming in. I have never felt so humiliated. I quietly let her finish doing my nails (which she made insanely thick and obviously fake looking), paid, and left. After over a year of my business, I will never step foot in there again.

Some of the technicians are very argumentative and they try to talk you out of things that you want. For example, one time I asked for a new shape for my nails I wanted round this time instead of square, the lady told me no and continued to do what she was doing. Another time I had to go back because one of my nails had chipped and it had only been a few days. While she was fixing that nail I asked her to fix another one because it was a little messy, she said to me, «No it’s fine.» I hate having to explain why I want things done to my nails. If I am paying them there should be no argument. This was not the first time my nails had chipped off after only a few days. One week I went back twice because my nails were chipping and I get GEL! I won’t be returning.

I love the ladies at Star Nails. They are some of the friendliest nail techs I have ever met. I went to see Amy for several years before I moved out of state. I reccomend her to everyone I know in Roanoke. She pays close attention to detail and is such a sweet lady. She is super accommodating. I’m sad I can no longer get my nails done by her regularly, but when I’m visiting Roanoke I make sure to see her! She’s the best!

I used to go to this nail salon all the time. On my last visit, I went in to get a pedicure and I even requested my manicurist since she did a good job on the last pedicure. I believe her name was Amy. Well on this day she was talking in her native language nonstop to a fellow worker. It sounded like she was mad. I don’t know, but I thought it was rude. She proceeded to cut my cuticles on my toe. She cut too far and pulled a bunch of skin. I let out a scream — ouch !!! She apologized and said I had ingrown skin. Well, this happened 15 years ago. I have had numerous pedicures since and they ask me what happened to my toe. They tell me that my toe was damaged and the manicurist cut the cuticle too far back. The skin no longer grows like it used to. I don’t recall having ingrown skin before Amy pulled it, but now I do have issues. I will never go back to this salon.

I was in need of a gel manicure and eyebrow wax when I came upon Star Nails. It is located in the Kohl’s shopping center near the Sun City Tan salon. Very convenient. The gel manicure was $ 30 ($ 5 more than what I pay in GA) and the eyebrow wax was $ 7. The woman who did my eyebrows went a little crazy with the tweezers. They’ll definitely have to grow out a bit, so I won’t be in need of another eyebrow wax for a while. The manicure was basic. The salon has a huge selection of nail polish colors and lots of room with plenty of seating. The staff is friendly enough and I would definitely return when I’m in town.