We live around the corner and when it first opened we tried it three separate times. Each time we got take out. Each time they got the order wrong. The third time we were so frustrated that we did drive back to return it. The owner was polite to me and changed it out for the right order, but the way he spoke the employee in front of me for making the mistake made me uncomfortable. And none of the three times we went there was the cheese melted, despite us ordering different things. I love supporting neighborhood mom & pop places, but we’re done with this one. But, again, that was back when they opened. Maybe they’ve worked out the kinks by now. The food would have been good if it had been melted and hot throughout.
Christine B.
Rating des Ortes: 1 Rochester, NY
When I have gone, I order chicken. It all tastes the same. And it is nasty. I have taken to ordering a hamburger, actually, I don’t go anymore. We were so excited to get a wimps in Greece, but the menu is TOO big, they can’t do it all. Won’t be going again, unless I want a burger. Oh yeah, if you order take out, make sure you have what you ordered, the girls up front are to busy flirting with the guys in back to pay attention to what you ordered.
Fox E.
Rating des Ortes: 5 Buffalo, NY
If it were«Winfrey’s Burger Basket» then the owner would be wealthy, owning 95% of «Hotlanta», rather than a mere 83% of the NW suburbs of Siberia, aka Rochester. The irony of naming this suburb«Greece» is not lost on me. If only Western NY had Greek weather, to go with the Greek college clubs and Greek-looking Italian goddesses up here. Indeed, I’m a fan of many things Greek. But«Greece» is a good name for the new Wimpy, which has some of the«Greeciest» foods I’ve ever eaten; but also some of the most delicious. What to get: Garbage Plate w/one White Hot & one Red Hot, xtra meat sauce. What else: White Hot w/everything, xtra meat sauce. (Put spicy mustard all over everything) If it were in Chicago, it’d be Windy(City) Burger Basket. Luckily for Rochesterianonianites, it’s not. But like Chicago, Roch has extensive rich leafy NW Suburbs. I have a crush on this part of town for food(Wimpy, original Abbott’s, original Schaller’s, Carmine’s pizza), and for the delicious people up here. Greece, NY reminds me of South Beach, with less tan and no Latin seasoning. If there were belly dancers, it’d be Wiggly Burger Basket. Alas it’s not. If it were a grocery store, it’d be Piggly Wiggly Burger Basket, or Wegmany Burger Basket. Gladly, t’isn’t. Speaking of delicious, Wimpy is. The other location is older, and until the other day, was the only one I’d been to. But I came way up here to ancient Greece, and was shocked to find that the tanned blonde girl with the fake nails(from my other Wimpy review) is now at this location. She’s now a brunette, more tanned than ever, looks more amazing than ever, with a bunch of new(I think) tats all over her. And she’s even less aware of my existence now(which makes her more attractive). If a bunch of scary villagers try to sacrifice you, it’s Wickerman Burger Basket. Hope not. The food is as wonderful as ever. The sauce selection is as extensive as the attractiveness of the aforementioned employee. The tables can get gooey since they’re busy churning out Garbage(Plates) to frat boys and sorosisters, who aren’t exactly always, er, respectful of their surroundings. While waiting for to-go food, I leaned in a bunch of mustard on the table. As Roxette said, it Mustard been love. I was fine with it, since, well, it’s Wimpy. Not meant to be pristine. Nevertheless, both the new digs and old location are welcoming, well-lit, shiny suburban spacious facilities with good parking lots, especially here. If you come here in January, it’s Wintry Burger Basket, since it’s close to the lake. I only got a White Hot this time, but Wimpy has easily my favourite Garbage Plate in town. Best I’ve ever had, better than Taci’s and Nick’s, which themselves are far better than others. The white/red hots are perfect, hot, fresh, snappy, juicy. On a plate, you can have any 2-meat combo. Go with one white and one red hot for variety. White Hots are one of Rochester’s gifts to the world. They’re similar to Brats, so good. Speaking of «White Hot»: that tattooed newly-brunette girl. Swoon. If the glass is so dirty that you can’t see the cute suburbanites walk by, it’s Windex Burger Basket. The plate’s mac salad, hash browns, beans, coleslaw are all delicious. I recommend the mac salad. Creamy, not sweet. Also home fries. I usually don’t like them, but these go perfectly with the meat sauce. Tiny cubes so they soak up all that meat sauce juice. Like my gf does. If Ms. Ryder is stealing Garbage Plates, it’s Winona Burger Basket. I love that when I ask for extra meat sauce at Wimpy, they give me a sh** ton(it’s the right colour for that crude reference). It makes the food twice as heavy(probably twice as deadly, but whatever). Their meat sauce is greasy, juicy, spiced, tasty, probably the most delicious meat sauce in Rochester. If the flowers in the window(so to speak) are dying, it’s Wilted Burger Basket. Their array of sauces & mustards is extraordinarily impressive, see my pic. They all taste different, they all taste gourmet, kind of like my ex-girlfriends. If you come here just to get online, it’s WIFI Burger Basket, but bear in mind, greasy computer. Also, it won’t be just the questionable sites you browse that get you hot and bothered. Garbage Plates: heart attacks. Some love, a lot hate. Few are indifferent. I love them, though I rarely eat them. If the girl that I’m basically in love with flirts with you by batting her eyelashes, you’re luckier than me, and then it’s Winky Burger Basket. So: best GP ever. It now has two locations. The original(Gates) is closer to the Thruway, whereas this one is closer to the Lake and the leafy NW burbs where the hot people live. And if your male equipment bends, then you may prefer to call it Wonky Burger Basket. But that would make you a Basket Case. And nobody cares if you have a Willy Wonka, or if you’re a Willy Wanka. Speaking of which, what do you call a tree that gives you all kinds of facts about chocolate? A Chocolate Fact Tree!
Steve D.
Rating des Ortes: 3 East Rutherford, NJ
I have gotten to burger and fries here before, and the food could be a lot better. The location and space is great, however the food has room for improvement.
Colleen B.
Rating des Ortes: 3 Rochester, NY
Ate here for first time today. Had to try the fries and gravy that were pictured on the ad on the truck outside. They were great! Very worth the stop on a snowy day. Also had the roast beef sandwich that was piled high with beef– yummy! However, must say that the girl behind the counter seemed bothered that she had to wait on customers and even rolled her eyes when one of my party asked for A-1 sauce for his steak sandwich. It’s sad that such a sour puss is behind the counter of a place that obviously has good food. I would suggest to owner that customer service needs to be worked on. I will definitely try the place again but if she’s behind the counter, I may head in another direction.
Ivey K.
Rating des Ortes: 5 Webster, NY
If you’re looking for some quick, delicious food with a lot of options, this is the place to go! Wimpy’s offerers a great selection of fast food classics as well as many choices for vegetarians and those who are looking for something a little more health conscious. I highly recommend the peanut butter milkshake. There are big gobs off gooey real peanut butter goodness mixed in! If peanut butter isn’t your cup of tea, the possibilities for other flavors are endless. The chocolate cake shake is heavenly as well.
Joe R.
Rating des Ortes: 3 Hilton, NY
This place is decent if you are in a hurry and don’t want fast food. However, the service isn’t always the best. multiple times I’ve had to wait for the girl at the counter to send a text message before she was ready to take my order. Also this is nothing like the original wimpys — the walls are bright yellow. Be prepared to wear you shades inside or you will be squinting all dinner. My biggest complaint in the mac salad here. Wimpys is known for their plates and I can’t believe that every plate I get from this location has over cooked mac salad. It’s a shame because everything else is done right.
Emily D.
Rating des Ortes: 1 Rochester, NY
Worst customer service I have ever experienced. I called to place an order and the girl sounded miserable and I didn’t even know if I was calling the right place. She was very rude to me on the phone and was no help when I needed to know something about a meal, from there it only got worse when we went to pick it up… –we were never greeted –the girls working we’re hanging out messing around –their personal belongings were all over the counters –stood there waiting for them to take our order and they stood and stared and walked away –sat down for 5 minutes and none of them asked us if we needed any help –a group of people walked in that they clearly all knew so we had to wait longer –conversation between workers was beyond inappropriate. After waiting for over 5 minutes we decided to say something and our food we had ordered was sitting there the whole time. Needless to say I’ll be calling the manager because this was the worst customer service.
Barry F.
Rating des Ortes: 1 Rochester, NY
We have been coming to this wimpys almost every week since they opened. We never complain about the food. Last nights bad experience was customer service related. We walk up to the counter and not greeted properly… no hello, just a «how can I help you» with no smile. You can feel the attitude just oozing out of this girl. She is leaning on the terminal and taking my wife’s order, then she says«what else». I step up still no hello and no smile… I proceed to tell her what I want and she takes my order with absolutely no desire to be there at all. I hand her my wimpys card and the she threw back at me… Really…I asked if she was having a bad day, she told me she was get this«Tired» @ 7:30 pm she is tired. Still no smile and no thank you. This girl wreaks poor customer service. My wife stepped outside to call and speak to a manager and even the manager couldn’t find time to talk to my wife… WOW! At this point I looked at my receipt I noticed the cashiers name and I will be calling over there to voice my complaint…
B P.
Rating des Ortes: 5 Greece, NY
I had this only once, but was very pleased! A couple weeks ago, I stopped in to get some quick food. I asked for a cheeseburger with everything on it and some fries. The price was a little high, but they were very generous with their quantities. The burger was huge, piled high with delicious vegetables, and very flavorful. Their hot sauce was also exceptional. The order of fries was also large. I will be returning, hopefully with some other people(and coupons)! I’m excited to try other menu options! Furthermore, they have a clean, comfortable restaurant with plenty of seating. The menus also cover a wide range of options. ==== Quick update! I went to this place again the other day. They have a «plate» deal, which means you get two sides with two cheeseburgers on top, covered in toppings of your choosing, for only $ 4.99. I decided to get it. In my previous review, I raved about the food, so there’s little more I can do to say how great it is. However, I CAN say that for this modest price, they gave me a delicious plate of food that was almost more than I can eat(and I never say that about restaurants)! Again, great job, guys! This is not really a formal place. They don’t really even use plates. However, it’s a fun place to go casually or to take out.
Philip D.
Rating des Ortes: 4 Rochester, NY
Extensive menu of foods from good to greasy. Prices are good. Definitely something for everyone! Atmosphere is nice and staff was friendly! Time to get food was 15 minutes but it was late at night. Son had the chicken wings which he said were very good. I had a plate. Daughter would like that they have several salads to choose from. Don’t be fooled by the name, more here than just burgers! Would come again.