Harrelson Nissan

I would like to thank Mr. Solano for being so patient and courteous. He was kind, honest, and didn’t make us feel like we were wasting our time. My one complaint would be the amount of time it took to get thru finance, which was a little ridiculous. Overall the Sales & Service staff was great. Would definitely recommend you stop in and see Tony if you’re in the market for a vehicle.

This was the worst experience I have ever had with any dealership at any point in my entire life. If they were the last car dealership on earth, I would buy a horse.
The lone exception was Randy in internet sales. Everyone else was either rude or incompetent or both. If not for Randy, my sale would not have happened.
I cannot believe they are able to run a business with a staff like this.

I would have given them zero stars if possible. These people don’t know how to talk to customers.
They passed Racist comments and do not show courtesy even to women (my spouse was with me).
Never go to these people.
The old guy says he has a lot of money and I agree to it but I agree to our more thing — he is the most bad mouthed person I have ever met in his life.
Now if the owner is like this– you can easily make out how the staff would be.
Never go to these people

Horrible experience! Drove 2 hours after we were told they had a car in stock but when we get here they didn’t have the car… Don’t waste your time here

my wife and I was looking for a car for our kid. we found a jeep the we liked for our kid. I did a walk around the jeep I saw the bumper cover had to be fixed and I did not like the tires. We took the jeep and had them fix the problems.
A few months latter we took the jeep out and we had a flat. I went to change the tire. then I saw the spare tire cord showing bald. this has never been looked at. I called Bob Harrelson he did fix it at no cost. But now the bumper is coming off they put GLUE on it and Mr. Harrelson said you bought a older truck we paid for tires and a new spar I will not fix it. I told him this is bull he did not fix it right and he then told me so
how. if I could undo this car and give it back to him I would. i would not send anyone to his place. RIP OFF

I live in charlotte and called the dealership to make sure they could work with my financial situation before I made the 40 min drive down. Not to mention I had to fight with 5 o’clock traffic which made it much longer. I was told by a lady named DEBRA (who I never saw) that was insistent they could work with me and to come on down.
So I went and was met by MARK who seemed to talk nonstop but he began to take down my information. He didn’t seem to understand how to properly explain what information he needed from me and wrote down what I was relaying to him incorrectly. So I sat there and waited for 1 hr for the banks to let me know something.
Then out of nowhere FRANK came back with my information and basically insulted and interrogated me on my finances and didn’t seem very helpful AT ALL. Plus to mention he has a very condescending attitude. After it was MARKS fault for his incompetence in his job.
So the FINANCE MANAGER came out and continued to push for a cosigner after I specifically told everyone I had encountered that day that I did not have one, only a down payment. The FINANCE MANAGER and the old man FRANK are probably related because they had similar attitudes. All in all I felt EXTREMELY disrespected by everyone mentioned in this review and would not advise anyone to do business with them.
It pains me to leave one star because they deserve less. Oh yeah I did leave with a free beverage. Whoop-​de-​doo!

So the sales guy I worked with online was awesome. No complaints there BUT I got passed to the manager for some reason. Well, they showed me a car that I loved. They couldn’t find a payment for me that I was happy with, even after I gave them my restrictions. The «manager» would never give me a price for the car. Told him I saw it on KBB for 20k and he actually told me that he could pull it up on KBB and show it to me for 28k. He also said dealers don’t use KBB. Well, after going back and forth, I finally find out the vehicle was over 26k. I left. No thank you! I was looking at cars online later that same evening and found the car I was looking at listed for 20k. He was up charging me 6k! I would not purchase a vehicle from them, even if it was free! Just goes to show some sales people will still take advantage of women. Ridiculous!

We are a military family who told them we were moving out of the country in a few short months and we were assured that shipping a vehicle wouldn’t be a problem before we signed any paperwork. We were pressured into a lease and hurried along (with our questions being answered with straight lies from the management). We’ve hit a lot of snags while trying to register our vehicle with them sending our registration to Florida when we live in Georgia. Yet every time we called the dealership for help they told us they were working on it and that they would make sure everything was worked out for us. 2 months later we are told, not by the dealership, but by Nissan themselves that they won’t allow us to ship the car BECAUSE its leased. Wouldn’t you think that with 3 men helping you make this deal that it would’ve occurred to one of them that you couldn’t ship a leased car overseas? Why then were they continuing to assure us that it could be shipped? On the exact day that we learned we could not ship our vehicle we finally received our car’s registration. A fat lot of good thats going to do us. Not one person went above and beyond to try to help us out, knowing that we are departing for another country in only 10 short days.
They gave us two options: 1. Give the car to someone else while you are overseas and continue making the payments on a car you won’t see or use for three years. Buy another car in the new country. OR 2. Turn the car back in with no penalties for breaking the lease early (thanks to the Soldiers and Sailors Civil Relief Act, not a nicety from the dealership) but be out a car and the $ 6000 we put down on the car and $ 1000 in payments made to date. And come up with another lump sum of cash when we get to our destination and buy another car. After only two months?!! Why on earth would we shell out $ 7000 on a car for TWO months when we knew we would be leaving the country to fulfill military obligations?
On all the other reviews on
I’ve noticed they are responding to unsatisfied customers with a blanket apology and claiming to be under new ownership (we bought our car in February 2011, when new ownership had been in effect for almost a year if you read citysearch or google reviews). I also want to point out to anyone reading that the google reviews are VERY VERY fishy. 99% of the good reviews are all written on the same two days and written by nameless reviewers. Would NINE people really all get online and write reviews on the same day? They also use the same phrases i.e. ‘best deal around’ again and again.
And on citysearch, someone uses their username «Sofos24» to rave about their great buying experience and how the «trip to Rock Hill» was well worth it… then uses the username again to comment ON THEIR OWN review and advertise their new mission and management. The same user name was also used to respond to all of those who had something negative to say with the same advertisement about being under new ownership. It is a conflict of interest and extremely deceitful to review your own company or one you work for to try to boost your reputation. As far as I can tell, the new ownership hasn’t changed anything. I’m reading reviews from two-​three years ago all over the web describing the same things that happened to me!
AND I AM QUITE SURE THE REVIEW WRITTEN BY SOFIA T. IS ANOTHER FAKE REVIEW WRITTEN BY SOMEONE ASSOCIATED WITH THE COMPANY. HAVE SOME PRIDE HARRELSON NISSAN!
Do not buy from Harrelson Nissan in Rock Hill, SC. We are less than two weeks from moving out of the country and we are left with a big mess to clean when we have SO many other things to be taking care of. Thanks for taking such great care of the people who take care of this country and YOU. Shame on you, Harrelson Nissan.