Krispy Kreme Doughnut

Rude. The drive through lady who had been working this drive through for at least 6 months is literally and honestly the rudest human being I have ever interacted with. Consistently. We aren’t talking about once or twice that she had been rude but like every single time I have been to this Krispy Kreme.
Management: you’ve got a problem employee there. She’s not happy. She hasn’t been trained properly. She is driving business away. She shouldn’t be dealing with the public ever. She doesn’t say please or thank you or have a nice day or anything. She takes your money grumpily, like a sad and angry drone, and thinks she’s doing you a favor. Get rid of her. Let her box up donuts or something but to interact with this woman every Sunday morning… today was the last day for me.

Donut holes were cold and flavorless. The dozen hot off the belt was. Ok to say the least. But not better than the Tuscaloosa AL location.

So far my experience has been not the best with this location they are out of original glazed doughnuts so far in my two visits if they know it’s a high demand why don’t they keep extras??? And today the 24^th the manager of this store comes out yelling thru the front door «WE ARE CLOSED!!! GO THRU THE DRIVE THRUE!!!» As I was running to go in. Not friendly and bad communication between staff as we where line up at the drive thru the front vehicle of us was getting into an argument because we where three vehicles in line to order everybody else was being told they where closed. I get the the window and they have the guts to tell customers they just thru out doughnuts that we want, are you freaking serious??? Who throws out inventory when you have customers line up??? And why don’t they donated to the people who are poor and hungry??? This place is pathetic in customer service.

This Krispy Kreme has to get it together!!! I can’t say how long this store has been here, but I can say … they are definitely working my last nerve. On my first visit I was charged for a Holiday Dozen which was cool, but my snowman donuts were shaped really weird and my box had icing and jelly filling all over the outside of the box. I was disappointed but my co workers didn’t seem to mind, they worked them over before I could snap a picture of the poorly made bunch.
On my second visit… which was this past Friday, I stopped by and went on the inside to get my order, I wanted to use a coupon that was emailed to me… 2 dozen of original glazed donut for $ 11.99. At first the cashier acted as if she had no knowledge of this emailed coupon, but she ended up scanning it and adding in the discount.
After going into the place, my first issue was the look of it, it was dirty and seem to be very disorganized. The cashier seemed irritated, and gave off a straight out of bed look… they had piles of broken up donut on the belt. I failed to check my dozens before leaving, but I did notice that she was having a little trouble arranging them into the box. Halfway to my Christmas dinner I opened the box and saw a disarray of donuts (not the little cute circles I’m use to eat), they were in a circular shape but some were thick and ugly. They were in such a disarray that she didn’t even notice that 12 complete donut were not in the box. I had 11 in one box and 12 in the other. I thought about taking them back, but I didn’t want to be late for my event.
This was my second and my last visit to this location. They need to clean the place up, make the employees tidy up a bit (appearance) and get those donuts right or get someone in there that knows what to do to make it right.
I will not stop eating my favorite donuts, I just won’t be getting them from this location again.

I can’t deny my LOVE for Krispy Kreme!!! These doughnuts are outstanding. I don’t understand how these soft, tasty, and beautiful doughnuts are not more famous. Of course I came here while the light was on, so I knew these puppies where going to be fresh.
I hope you have the great experience I had. Just remember you want to come here when that light is on letting you know they are fresh.

I don’t have to tell anyone that Krispy Kreme has THE best donuts especially after 10 seconds in the microwave but this location has great service as well. It is clean and the employees are very helpful and respectful. I ordered a latte but the machine wasn’t ready so I ordered just a regular coffee and the lady behind the counter was so nice and added some flavored syrup to my coffee to relocate what I had previously ordered. Very nice, delicious donuts and coffee and awesome employees with a great attitude!

Terrible service! Veterans Day special! Went thru the drive thru and despite my husband and I having our military Id on us. I had to go inside to get ONE free glazed doughnut after just leaving the drive thru — get inside and have to wait on a 300 doughnut order as I watched the manager or supervisor ring up the order half way sleep or with a very nonchalant attitude. everyone moved slowly, no good mornings, no thank you, just nothing! Thanks for showing that you appreciated our service in the military. unreal

Went through the drive through after a whim for a donut with my honey and he obliged my craving. It was evening time so I was a little skeptical at how fresh the donuts would be but nonetheless I wanted one. We tried a pumpkin spice and a boston crème. Can’t remember the third one. The donuts were all cold. I guess I prefer room temperature, so that threw me off a bit. Secondly my favorite, the Boston crème, was not very creamy. It lacked filling. That can be a preference thing I guess but I like a lot of filling in my donuts. Anyway the pumpkin spice was just okay. It was a cake-​like donut with decent flavor but there was nothing to rave about. Guess I should have waited on the «hot and now».

9÷29÷15 — National Coffee Day. I’m in the car with my daughter. She’s driving. We go thru the drive-​thru and and she orders 2 coffees and 2 doughnuts. The catch is… you can’t place 2 orders!
Both of us were in the car, yet one of us STILL had to come inside! This is just FREAKIN RIDICULOUS. And to top it all off the girl at the drive-​thru window says, «It’s not my rule, it’s my managers». Tell your manager to do something that makes SENSE!!! HOW ABOUT THAT?! Then you, Miss drive-​thru youngin, learn how to have better customer service… cuz that’s not the correct response to a customer’s dissatisfaction… if it was, I’d use it everyday at my own job!

Who can say no to free doughnuts? Who can turn down HOT Krispy Kreme doughnuts? Not this one.
It was National Talk Like a Pirate day, with the offer of either:
1. Dressing up like a pirate for a free dozen glazed doughnuts, or
2. Talking like a pirate for one free glazed doughnut.
Our friend took it upon herself to make an impromptu pirate costume out of a button down shirt, a belt and a bandanna. It was probably the quickest and most inventive costume I’ve ever seen, if I do say so myself. We decided we did not need four dozen doughnuts, so only one of us dressed up.
When we arrived at 9:30 PM on a Saturday night, the store was packed. A line wound around the drive thru, so we went inside, where people were waiting for their free dozens of doughnuts. Understandable, since pirates had taken over Krispy Kreme. One of the workers behind the counter apologized for the delay, as the doughnuts were being made HOT at the moment and would take a little time.
I can’t complain about a wait when it comes to free Krispy Kreme. We picked up some milk from Publix on the way home, and opened up the fresh box of nearly perfectly glazed doughnuts. Delicious!

The donuts are great, IF you can get them. There are always a bunch of people working but they treat customers like their a nuisance. I’ve walked out the last couple of visits because of the slow service, even at off peak hours.

The red HOT light gives new meaning to the red light being on. It does feel so wrong when you scarf down this sinful bit of fried dough with glaze. They dissappear in your mouth. Even the strongest of doughnut consumers can’t resist the hot and fresh red light

We went through the drive through and order a dozen doughnuts. Upon pulling up the window the young lady told me that the ‘hot doughnuts’ sign was off and they didn’t have any fresh doughnuts. She assured me that the dozen I was getting was packed just ten minutes ago. Reluctantly I accepted it and drove off. I took a bite of one of the doughnuts and it tasted like old doughnuts one would purchase from grocery stores. As I drove off I saw the workers inside packing fresh doughnuts. We promptly returned and went inside and exchanged our stale doughnuts for fresh ones. No apologies from her and got an attitude from her as well. They kept stating the ‘hot doughnuts’ sign was off. Lousy service. Will never go back again.

I came to the drive thru around 1245am. I purchased two coffees. Forget the unwelcoming tone in the guy’s voice– that didn’t bother me. I usually rub those types of things off. But than I come to the drive thru– and the guy looks like he jumped out of a trash can! I did end up paying for the coffee, but threw it away because I lost my appetite. Krispy kream for the love of God, teach your people basic presentation and hygiene skills please. Come on.

Went to get donuts because The «HOT LIGHT» was on but obviously no one was home. Whoever did the donuts tonight only put a splash of custard and a splash of crème in the donuts.
They were the worst I’ve ever had!!!

I have very special childhood memories of visiting Krispy Kreme in Miami Beach with my father. Our fishing trips started very early, and almost always began with pulling up to familiar green, red and white sign, and walking in and taking in the incredible smell of doughnuts being made. I was amazed at the assembly line production of these perfectly cooked and glazed doughnuts. I remember them melting in my mouth. 35 years later, they are still delicious, and never fail to make me feel good inside, and now I’m taking my own kids here to experience their awesomeness. This location is clean, bright, and usually busy. Service at the counter is good. It’s still a blast watching them make the doughnuts!

While the donuts are always good, the service was not so good. Very clean, but the woman who helped us made it feel like we were a bother. As I waited to leave I was greeted by a smile from another employee. They had Krispy Kreme hats for the taking, which I thought was nice.

After explaining to my boyfriend how upset I would be if I didn’t have my krispy kreme experience we immediately got in the car and drove to the nearest location. Words can’t even describe how excited I was to have a hot out the oven Krispy Kreme doughnut.
We pull into the parking lot and I ran inside like a little child on Christmas morning. The first thing that happened as I opened the doors was the amazing smell that hit me in the face… fresh hot doughnuts. Then I saw the glaze waterfall on the assembly line. All I wanted to do was lay under that bad boy.
After looking at the display case I was super excited to try out some different flavors that I saw. Unfortunately I was limited to only the bottom two rows. I asked why and the woman helping me explained that those were display only and they were out. None the less I was still super excited to still have a doughnut fresh from the glaze fountain.
IT WAS A MIND BLOWING EXPERIENCE. The soft texture of the doughnut with the sweet glaze and the warmth made this the best doughnut I have EVER eaten. I truly can’t explain in words how good it really was. It was so amazing I took home 3 dozen doughnuts. For the record 2 dozen didn’t make it home to Jersey they have resided in my stomach.
You’ll just have to go and try it out for yourself but make sure that HOT DOUGHNUT sign is lit up!

One of the places that are still open late around this general area. Even for a Sunday.
Time and Date of visit: Sunday 8÷3÷14
Ambiance: Very up kept and clean. There are some sofa seats in the very front and mostly small tables to seat four. Outdoor patio seating is available.
Service:
My room mate ordered first and was served by a younger man. While I was next in line, and an older women gave us a sample of doughnut bites even before taking our order. She even waited for some of the glaze doughnuts to finish coming off the line to put in our box. IT IS WORTH THE WAIT. *drool* fresh hot glazed doughnuts are like cocaine here.
Food:
A half dozen box of mixed donuts.
As of 8÷3÷14, there are two summer seasonal donuts.
Banana Pudding: Filled with… you guessed it, banana pudding. this doughnut is very rich. Have a bottle of water nearby after the first couple of bites.
Carrot Cake: Slightly less of a rich taste to it’s summer offering cousin. I still would prefer the glaze over these. At least turning to a diabetic would be more paced out with the latter selection.
Tip: Try to have a look of being undecided, until you can get served by the older lady ;-).
Total Bill with Tax: $ 6.78
Summary: A clean, usual Krispy Kreme donut shop with clear view of the donut making machine. Drive through is open late.

I actually think that this new location is easier to access and exit than the old store. Or, at least, you have more options. With that in mind, ATL (and Roswell) drivers are incredibly inconsiderate and selfish… most will not let you out into traffic, so you have to gird your loins and punch the throttle. But none of that has a thing to do with this KK.
Clean, open, bright store. The bathroom is nice, although I’ll be surprised if it is still nice after the sheen wears off and the employees settle in. For now, the staff is nice and efficient, although I did park and go into the store to ogle the goods. Krispy Kreme and Subway are two places that you shouldn’t complain about glacial service in the drive-​thru.
The angled parking spaces on the Mansell side are narrow, as if they were painted by an elf with a paint brush in each hand. The parking lot is roomier than most in the area and navigation isn’t hazardous, if you are half-​ass paying attention.
Even though the glazing conveyor belt is in plain view behind the cases of ‘nuts, the selection isn’t what I expected. Specifically, I was pining for blueberry cake donuts, which I was informed are seasonal items. WTH?! This was one of my wishes that arose from the move from the old location, that the new store would have a better selection of classic KK varieties. No dice. I had to complete the loop and go to the QT and settle for some glazed blueberry fritters.
While I’m kvetching, 99 cents for a glazed donut approaches sublime inanity. You could get a McDouble for that much loot. I realize that there are quantity discounts, but it’s damned unconscionable that a single, solitary glazed donut costs a dollar.