Mobil 1 Lube Express

It was suggested that I put oil for a car with high millage, so I was SURPRISED that he charged me 59.99 for that. REALLY how about a 5.00 up charge, not more then double the cost and then he wanted to flush the radiator for 79.00! Will never go back there and I don’t suggest you do either, unless you are independently wealthy and like getting ripped off!

I have no complaints about this place. It’s an average oil change shoo and they get things done in a timely fashion.

By reading the reviews and then the responses it looks like the owner has no idea about how he should take accountability for his company’s mistakes.

This review is in response to Mo’s obvious lack of customer service. You question my repair bill, yet your «professionals» failed to replace my engine cover after service. You cannot deny that you missed steps. My dealership fixed my car, and my insurance had to foot the bill. Sorry! But you have a lot to learn about customer service.

RE: My wife was taken advantage of by their dishonest bait and switch.
I used two Groupons as well. Not happy.
I agree the bill presented to your wife seems way out of line. The only thing you should have paid for should have been the $ 1.99 shop supplies and maybe an additional quart and possibly even an oil filter that was out of the ordinary, like a Volvo (which happened with me and cost me like an extra $ 20). But an extra $ 60? That certainly seems messed up. I got talked into some windshield wipers and that was pretty stupid of me. He told me $ 30, I hesitated then said $ 25 net after rebate. Turned out it was net $ 30. I went to this place twice with my Volvo and my Jag. I will never go back and will not recommend this place to anybody.
They also showed me my air filter, a K&N, which looked pretty dirty. I should have just asked what I should do just to see what they’d say. It would have been interesting if they told me they could replace my $ 45 lifetime filter with a regular one.
As for a «speedy» oil change… I would much rather be assured that all the old oil was drained from my crank case.
I wonder what their response might be for your $ 84 bill…

My wife was taken advantage of by their dishonest bait and switch.
I purchased a Groupon for this place for my wife. I paid $ 24 for a full-​service oil change and tire rotation valued at $ 64.98. When my wife arrived for her appt, they took the Groupon happily and performed the service without concern nor comment. After which they supplied my wife with a bill for $ 83.94 and insisted the Groupon could only be used for $ 19 against that bill. My wife tried to question this math, but they pressured her into just paying and leaving.
The associates at this establishment should be ashamed of themselves. And there are plenty of reputable oil change shops for all of you to visit instead of here.

I have never had a speedier oil change! I usually wait about an hour to get the oil changed in my car at the dealership. Jiffy Lube took me no more than ten minutes. And they topped off my tires and a bunch of fluids in the car. They even vacuumed and cleaned my windows. I’ve never been more satisfied and eager to spend $ 40. Thanks!