Plushblow Rye

Went for the first time the other day and it really was not enjoyable. The sink hurt my neck, the staff wasn’t very friendly and the lady that was doing my hair was not gentle and made the experience very uncomfortable. She pulled really hard and made me put my head at awkward angles so she could reach part of my hair. I have had my hair blown out many times before, and my hair isn’t even that hard to blow-​dry, and it has never been that difficult. I would not recommend going and I don’t plan on ever going back.

I am appalled and disgusted by how crude and vulgar the staff was here. First of all, the amount of fog and smoke upon entering the salon is in and of itself a health hazard and a possible OCHA/​health violation. The place is so small that you cannot get your hair washed comfortably without someone hitting your legs when passing by. My stylist (whom I will refrain from naming) was texting on her phone while doing my hair. This was extremely rude and unprofessional. The stylists talk to each other during services as if it were a sorority. I was most disgusted by a stylist who took a curling iron and pretended it was a penis, proceeding to «give it a hand job». I would not recommend taking children here. Harrowingly vulgar and repulsive.

I was in town for a wedding last weekend and my friend made an appointment here for both of us to get a blow out. What a disappointment! We were taken back right away but the experience went downhill from there.
I don’t typically do much with my hair so I was hoping the stylist could help recommend something to do for this wedding. She wasn’t interested at all in talking or helping me. She was fairly rough with her round brush, didn’t put any product in my hair, and then complained to me that my hair wasn’t holding any curls. Thankfully, the style I left with stayed in place long enough to get through some wedding photos 6 hours later.
My friend’s experience was also lackluster. Her stylist was a little more chatty and helpful, and even used some product. She put my friend’s long hair in pincurls. The stylist told her to leave with her hair pinned up and not take them out until right before our event. My friend walked out of the salon looking like she stepped out of the 1960s with her hair still in curlers! She did as she was told but her curls were completely gone by the end of the 90 minute wedding ceremony.
Lastly, the front desk told us they had charged the credit card used to hold the reservation (without asking!) and only took tips in cash (they wouldn’t add it to the credit card) so we had to walk down the street to the bank. I should have just skipped the tip since I wasn’t all that pleased.

I’ve been going to Plush Blow in Rye for years. I have never been disappointed. The front desk is always accomodating and friendly. The stylists are young, stylist and fun. I find that my hair never looks quite as good as when I get it done here. Convenient, reasonable and fun.

Went for a blow out with my sister. The place was tiny, packed, but not a big deal. They took us right away. The wash was the worst I have ever gotten. While sitting in the chair, the receptionist and other stylists were being VERY loud and dancing! Not respectful of their customers at all. Completely ruined the atmosphere and my ability to relax. I’ve never witnessed such behavior in a salon!
The blow out came out ok — but it was nothing I couldn’t have done on myself. I’ll give them another try but only when I’m a little too lazy to dry my own hair. If I have an event to go to, I think I’ll take the long drive down to NYC and try another place out. The one star is for the completely obnoxious and unfriendly employees who ruined my day of pampering — which is part of the reason of going to a salon!

It says a blowout is 60 minutes for $ 40 but it’s more like 15 minutes. For $ 40, the stylist insulted me and told me that I needed a hair cut. My hair is easy and straight but it did need a haircut admittedly. However, I don’t need her to charge me $ 40 to tell me that she couldn’t do anything with my hair. A respectful stylist would have offered suggestions as to how to make it look nice. I was there getting my hair done for a funeral and left feeling terrible. I would not recommend this salon to anyone.

I thought it would be a nice treat to have my hair blown out for a event. Previous blow outs have involved product to give me volume and hold so the blow out would last me a couple days at least. This was essentially blow drying my hair. I wasted $ 40 to blow dry my hair. The first indication that I was getting ripped off was the «stylist» didn’t apply any product to my hair. I have fine, virgin (unprocessed) hair and it doesn’t hold without product. I think the use of product would be glaring obvious to a real stylist. I hope the business tries to defend how they can charge to blow dry hair with out use of products. They had plenty for sale (of their own brand) on the shelves! Second, I said I wanted a blowout with the ends curled under (usually achieved with a brush) and she started clipping my hair in circles which gave me waves. Third, I have side swept bangs and she didn’t blow them, but just combed them so they stuck straight out from my face. I had to tell her that was unacceptable. Again, no product, so they fell flat in an instant. I had Pat Benatar flippy hair with no volume when I left. STAY FAR AWAY!

I am so baffled at the terrible customer service of Plushblow. I walked in about 4 weeks ago inquiring about setting up blowdrys for my bridal party in July. The lady behind the desk seemed like she didn’t know what to do, but took my info. and assured me that someone would be emailing me/​calling me with details that day. A week went by and nothing. I tried calling by looking up their phone number online, but of course, their number is incorrect on their website. I opted to email them, but their email did not work and it bounced back. I finally got their right number, and spoke to one of their managers. She wasn’t the friendliest of managers, considering how annoyed I was that I have been trying to book my bridal party for 3 weeks at this point. She too took my info and assured me that someone would call me that day. It has now been a week since that phone call, and I still have not heard back. I can’t understand that a small town boutique would not understand that value of bringing in a bridal party and business of 9 women. I have managed a much larger operation and would never let one customer go ignored for 4 weeks. It is truly embarrassing, considering that are a small time operation — they should pride themselves on connecting and building relationship with their customers. Needless to say, they just lost a ton of business and left a horrible taste in my mouth.

This was right near my house and I thought it would be a nice little spot for a blowout before going out.
Nope.
The most glaring indicator of the one star was the bad blow out. The wash was sub par, the stylist was rude, curt and overall unpleasant and I was treated as a chore more than a customer. The blowout was something I could have done at home in 5 minutes. It wasn’t smooth, light and nice like most blowouts.
Save yourself some time and go ANYWHERE but here.

unprofessional, unskilled, unpleasant experience all around.

What a great concept that came to Westchester from NYC. A Blow Dry Bar for Hair blowouts and styling. Genius! Unfortunately this one that opened is amateur at best. I so wanted this to be a great Rye destination but it has failed miserably. They are unprofessional, unorganized and dirty. The manager is the owner’s mother and she does not know how to treat customers. They claim you can book an appointment on the phone with a particular stylist, then when you get there they say that is not their policy and try to put you with someone else. They always run late, they don’t treat their customer’s well while waiting and the manager is horrific. The stylists are fine, but to be honest you get a better atmosphere and treatment by going to one of the local salons instead. It’s not that much cheaper and definitely not worth the bargain. If I am getting my hair done I like to feel pampered not like a herd of cows moving through. Also space is small and dirty.