Alexander Frank Goncalves

I thought that Dr. Gonclaves was fine and it seemed that his exam was fine. However, when I told them I wanted to simply replace the lenses in my current frames that I really like, the office staff was obviously annoyed. It seems that optometrists make most of their money from selling glasses and can be pretty pushy about it. They never offer a Rx like other doctors do. Anyway, they told me that my glasses might break if they tried to put new lenses in and tried to discourage me from doing it. I went ahead with it anyway and everything turned out fine. This was about three years ago. What drives me crazy is that they have been calling me every few months ever since leaving messages saying, «Dr.Gonclaves would like to see you this month». I do not even live in Sacramento anymore. I have finally blocked their office number. They seem desperate and unprofessional to engage in this practice.

I recently went in to see Dr. Goncalves and had a wonderful experience. Let me start off by saying I am the type of person that gets freaked out when people get close to my eyes. For that reason I have never been in to see an eye doctor before. Dr. Goncalves made me feel very relaxed and comfortable during my whole eye exam. He is very helpful and gives excellent explanations for about why I am having eye problems. I will definitely come back to see him again and would refer him to any of my family and friends. FIVE STARS!

Dr. Goncavles is my #1 stop for all my vision needs. He is professional yet reasonable. I highly recommend him as an optometrist. I have been going to him for over 5 years and will keep on coming back

Dr. Goncalves took me in for an emergency visit and gained my business because of his straight talk and explanations about what was going on with my vision. As a woman sometimes I have gotten over– simplified explanations or patronized talk from other doctors but Dr. Goncalves has a great manner about him. He knows his stuff! The prescriptions are spot on, without some of the near misses you get at places like Costco. Prices are good and they take care of billing your insurance.

Great office and great customer service! I have reviewed him before, but just had an experience worth noting. They called to schedule my next appointment in Dec and I mentioned that my dog had just eaten my glasses. We scheduled around my insurance coverage since it was only a few weeks away. Five minutes after we hung up, staff called back to say «I felt bad about you having to wait so I talked to Dr. about it». She then outlined several options to see if I could get them sooner. Exceptional example of customer service which is hard to find in this day and age!!! Thank you!

It doesn’t always work out, trusting Unilocal reviews and this is an example. I have a hard time understanding the positive reviews. Yes, the eye exam is good and thorough but that’s about it. The customer service of the specialist is below all level. I’ve been coming in several times and they can’t even greet you. I felt rushed into choosing a frame. They took 10 minutes for me. The same happened with the fitting appointment. Not personal and it seemed like there was no interest in me as a customer. No questions where asked, no help was offered, no explanation was given. Hopeless…
I had to pay for one of the exams at the end, while they told me in advance that everything was covered. I would not recommend this place if you are looking for personal attention and good customer service.

Great people and excellent service. Dr. Goncalves is very thorough and does not try to rush you in and out. The opticians are great too — helping you find the perfect frame/​lenses and are also very receptive to your budget if you have one.

Dr. Goncalves and his staff are incredible. He is very thorough, he listens, he explains things clearly, and I know that he is doing what is best for my health and my budget. My experience with he and his staff has been nothing less than superior. I highly recommend Dr. Goncalves.

I’ve been seeing Dr. G for the past ten years, and before that he was my boss when I worked here as a receptionist. I can tell you he genuinely cares about the health of his patients first and foremost. He’s practical and listens to what works for me, and he’s knowledgable about vision plans. You can count on him to make the right recommendation on how to use your coverage to your best advantage. The office also has another optometrist, Dr. Nakamoto, two opticians and a full selection of designer frames :)

Really great service by Dr. Goncalves. He has been practicing for 25 years and has very good personal touch. Great frame selection as well. Highly recommended.

Dr. Goncalves is the bomb! I’m in the biz and he definitely knows his stuff. Takes time with you and is genuinely concerned about your well being. Most people aren’t aware that an optometrist can spot SO many other health problems that aren’t even related to your eyes. That’s why it’s so important to get an eye exam every year instead of going to WalMart and picking up a pair of «cheater» glasses.

He’s a good guy that really cares about his patients. Thorough and attentive, open to alternative ideas, and bills insurance too. Frames are a little pricey, but if you ask they have some cheaper models they don’t display. Of course, you can always take the scrip to Wal-​mart too, but they won’t bill VSP & you may not get as good a deal for the upgrades as if you went thru Goncalves.
Con: they are mega-​slow. When you call, ask how long the appointment will be and then plan to be there nearly double that time.

I was googling Dr. Goncalvez to get the address for a friend, and saw Unilocal reviews, so I definitely need to put my two cents in. I was referred to Dr. Goncalvez’s office by a friend, and have been going there for several years. For the first time I understand the importance of getting your eyes dilated, and have full trust in Dr. Goncalez – always a good thing when you are in a dimly lit room with an expert. I have had some concerns, and Dr. Goncalvez has always been quick to react and concerned with the outcome. Only good things to say – and the staff does a great job. Now if we could just get those heavy doors easier to open when carrying baby carseats!

I was unsatisfied with every eye Dr. I’d seen in Sacramento until i saw Dr Goncalves. He is very thorough, the staff there is nice. Definitely top top notch.

I really enjoy this particular office and the staff. They are efficient, and understand patient needs. There is a wide variety of frames to choose from, and they always have the latest styles. I have never felt rushed when choosing either. There has never been a problem to get in for an appointment, glasses and contacts orders always arrive on time– they even personally call to remind you of your next visit. I would definitely recommend him or Dr nakamoto– whom also works here some weekdays.

I really love Dr. Goncalves and his staff.
He’s the most thorough optometrist I’ve ever had — he doesn’t rush you through your appointment, he carefully listens to your concerns, and does what he needs to to make sure you have the right equipment to see perfectly. Not only that, he is budget conscious, and tries to get you the best deal based on your insurance, and any available rebates you may qualify for.
His staff are also great — they’re very helpful and allow you to go through the frame-​choosing process without feeling rushed, or pushing you to choose frames that are out of your budget.
I would recommend Dr. Goncalves to anyone who needs a great eye doctor in the Sacramento area!

Great Doctor, he def pays attention to his patients needs. He’s the 3^rd Optometrist I’ve had in the past 10 years and the best by far! My vision is so bad so I need so much attention and he was very attentive and made sure that I was satisfied with my contact lenses, etc. He has a very friendly staff too!