Benefit Brow Bar at Macy’s

I can’t describe how much I love Kisha. My eyebrows are not hard… they grow long, so it’s mostly for a trim. And they’re blonde. So I only go every few months. But Kisha trims them perfectly and cleans them up so nice. And she never pressures me to buy any makeup. She suggests things I might like, but definitely not pushy. I like to use the brow zings kit and the watts up highlighter and they last forever, and I love them for coloring in my brows.
There always plenty of parking in the garage, they validate, and I can usually get appointments quickly which is nice. Love this Brow Bar!

I finally found someone who can handle my eyebrow situation!!! Now normally I just go to a nail salon for my brows, but after the last trip of basically being stripped of my brows I decided time for a change. I waited months (took forever for brows to grow in), randomly I was at Macy’s and decided why not. I walked over and spoke with a gal named Lexi. She was working with someone and also had an appointment right after but if I could wait she could get to me. Why not? If she has a line she must be great?!!
I waited and finally got me seat in Lexi chair. She explained the flow of my brows, and recommended I keep them on the thicker side. She also noted my scar on my right brow and said no worries. I informed her that was my preference and my past experiences. Within minutes I was done! She used a bit of pencil to fill in which made a difference.
So happy with the service and product! I have returned and even bought the brow pencil. Look ladies yes this service cost double maybe triple what you would normally pay but Sooooo worth it!!! It also is easier if you make an appointment (I learned the last time I went, it’s really needed). Go see Lexi!

My favorite brow bar of all time!!! My girls Lexi and Kesha are always on point with my waxing and cosmetic needs! This location inside of Macy’s is the closest brow bar other than the Arden location. But the loyalty I have for my ladies at the brow bar always has me coming back. They are always ready for me at my appointment time and never leave me waiting. They are friendly and full of great tips with make up and how to properly maintain your brows yourself, which honestly I get super lazy so I’m here at least once a month.
The prices are a bit more than you could possibly get, but honestly the quality of work and the customer service keeps me coming back. And I just don’t think I could get that anywhere else. I highly recommend this place! So go now! Hurry!

Made an appointment to get my eyebrows cleaned up and to get them shaped a bit. This was my first time at this location and it did not disappoint.
My brow artist was very efficient and personable. Since I had an appointment and my eyebrows weren’t super furry caterpillars, I was in and out in 15mins. They looked great afterwards and I was very happy with the workmanship.
My only complaint is that I did have a bit of skin come off with the wax and this was a first for me. I have been getting my brows waxed for a very long time so maybe my brow artist could of been bit gentler as I have never had this happen before.
If you parked in the Macy’s garage don’t forget to get your parking validated!

Usually my service here is great. Looked up the posted hours today at 5:11 saying the bar was open til 7. Dropped everything and zipped over arriving at 5:25 to be told that there were no more appts. I asked what time the bar closed as the posted hours said 7 and was told «it depends. 6ish but there are no more appointments today.» I asked so then you close at 6? It’s 5:30.” And was told, «it depends.»
Getting your brows done takes 15 min tops. Having let them know I raced over to get an appt only to be met with a weak answer about when the place actually closes is lame. Probably won’t be back.

Lexi has been doing my brows for over a year now and I couldn’t be happier! I came in my first visit with terrible brows botched by another salon and Lexi took the time shade in my brows to show me where she was going to help me regrow my hair. Now a year later I have really full brows that she maintains for me once a month.
When I go in she waxes, plucks, moisturizes, and fills in my brows. She remembers little things going on in my personal life and has such a friendly personality. Kesha, another esthetician at the brow bar, is very friendly too and both ladies are absolute professionals! I highly recommend the Brow Bar! Appointments ate not required but recommended.

I love Benefit BrowBars and I have consistently and loyally scoped out their shops when I can. Knowing full well that Saturdays are hit he busiest day of the week, I still ventured out to the Macy*s in my quest for amazing brows. I was a little put off at first when I approached the counter to make an appointment. One girl was really nice, but the other seemed a little cold. I made an appointment, relieved they weren’t booked solid as most BrowBars are on the weekend.
When I returned, a different specialist, Kisha, took care of me as her appointment was a no-​show. She was not only efficient and detailed oriented, she was exceptionally personable. She cleaned up my brows in no time and made my lip fuzz disappear. When it came time to pay, it took a little while, for the cashier to return to the counter as she was helping another patron select products. I felt like she was a little distracted and disinterested.
I know that weekends are the busiest, but a little more smile and genuine interest in the clients (and not just their money) would be greatly appreciated.

I finally found a place that does great eyebrows! There are only two downsides… 1) the horrific, un-​booty friendly bar stool-​like chairs that you have to sit in (i need to write someone a letter about this) and 2) you are totally on BLAST getting your face waxing done because there is absolutely no privacy. People just stop by and watch on their way to the shoe department. However, it’s worth it because Kisha is the best and knows her stuff when it comes to brow waxing and shaping. She’s so friendly and I’ve been going there long enough that she knows some of my business. I love her style too. Kisha has really got my brows into the best shape ever. Recently I let Lexi tint my brows and I must say… I LOVE IT! She does a great job too. If something ever happened to Kisha, I would trust her with my brows. So if you can get past the public setting of this non-​traditional waxing experience, I highly recommend this Brow Bar and in particular, these lovely ladies. Oh and one more thing, the price is definitely a little more but it’s worth it because Kisha and Lexi are professionals. You won’t leave there with crazy chola eyebrows … well unless that’s the look you are going for. LOL! PS. Make an appt.