ICE Salon and Spa

The facials I receive from LAURA are great. I’ve been a customer for almost 18 months. Always on time and super professional. A few days ago I had an appointment and I was about 20 minutes late and she handled it professionally. Luckily she still took me in. Sorry for anyone who was late because of me ;) JH

I’m giving this place one star because of Laura.
In a review below, a customer said they waited 40min, I now believe that. I had an appointment with Laura for a facial and waited 30min because she double booked. She had another client booked at the same time for a wax. I know this because when I arrived, the front desk person got me confused with the other customer. So I waited 30min till she was done with the other client (it was a wax so not super long) but come on? Seriously? Totally unprofessional. Wish I hadn’t tipped her. Will not be going back.

I love this place! Everyone here is friendly and welcoming! I love getting my Mani and Pedi by Kathy, I just love her she does such an awesome job and I enjoy trying on new colors and glitter, my nails have definitely become healthy since I have been going to Kathy, she takes very good care of her clients!

*THIS IS A REVIEW FOR THE MANICURE/​PEDICURE/​BROW WAX SERVICES*
$ 80 TOTAL and definitely not worth for the price I paid unfortunately. The 2 ladies who serviced me provided great customer service BUT the quality of work were below as expected.
Pedicure was fine — nothing to really rave about. Paid a little more than your regular nail salon so expecting something just a tad bit better but no. The technician however was very friendly.
Manicure — I hate to write a negative review on her work because she was a very personable lady but I didn’t have the heart to say anything so I just paid and left. Not very good at all. I had better at the other cheaper nail salons. See attached pictures. Didn’t clean nail well. Still had leftover old polish. Her brow wax was ok — thank goodness it was just a cleanup.
If around the area again, will not unfortunately go back for a repeat service.

I’ve been a client for about 18 months and am a huge fan of the stylists and their quality of work. I had a lengthy appointment scheduled for Friday morning, (color, highlights, extension removal and reinstalled, trim) in preparation for the holidays when I got a call that my stylist was ill and would need to reschedule me. Finding a new date and time was a challenge, but the owner, Andrea, stepped in and offered to come in on her day off to take care of me. Andrea, along with Cynthia, did fantastic job!!! I love my color, cut and style. I just can’t brag on this salon enough. The stylists are all talented and experienced and the support staff are equally professional, courteous and efficient! I love that I am always offered a beverage, including wine, and a snack when I’m seated, and that a mini scalp and/​or neck and shoulder massage are included with my haircut. Topshelf service every time!!!

ICE Salon is my «happy place». Andrea, the owner, is an amazing stylist and colorist. Beautiful job always on the cut, color, and style. Plus, educating on ways to best maintain, etc. They include coffee, tea, water, and wine (perfect for after work) and scalp or neck massages (depending on the hair service) which is the icing on the cake. I’d highly recommend!

Can’t say enough good things about this place! Aimee has been doing my hair the past 6 months and I always feel like a rockstar when I walk outta here. Today I went in wanting to add a little oomph to my hair so she mixed in some burgundy and I couldn’t be happier! Treated myself to a keratin treatment as well and my hair looks and feels amazing!

I have looked for facials in natomas but there’s not very many of them. But I started to go to Dana at ic e salon. And I am very happy that I did. She is great facialist. I have alot of special request because of back issue and she accommodate every one. I highly suggest to go to Dana.

Ice Salon is one great place to get haircut, color or massage. I would have to say my appointment there was an great experience.
So to start with my AWESOME hair stylist Ms. Renee Campos where do I begin? I am a very picky and opinionated person. I am the customer stylist hate from the thick hair to the «ugh I don’t like that «lol. So to make a long story short, I had went to a salon two months prior to talking with Ms. Campos. The salon previous jacked my hair up I went in for the ombré look came out looking like my hair was fried and dipped in bleach. So after speaking with Ms. Campos she had reassured me that she could give me the look I wanted. She touched up my base color, added some streaks on top and corrected my ombré I even trusted her with what I say is a pretty awesome haircut. I was well pampered from beginning to end with coffee, water, snacks, massages and conversations. I was very pleased with her work and can’t wait for future appointments with her.
So next time you are in the area and just need a haircut stop by and ask for Renee Campos she is great at what she does!
Thank you again Renee!

Thank you to my husband Scott F. for buying me the ICE groupon for the 60 min signature massage and 30 min facial). I had such an EXCEPTIONAL experience yesterday that I don’t even know how to begin writing this review. All I can say is I left feeling like A MILLION BUCKS and will probably become one of those people that is always getting a massage or hanging out at the spa…
I work out A LOT so my muscles go through a lot of wear and tear and get sore. This was seriously the case on Tuesday after my Monday work out. I woke up feeling tired, sore and couldn’t sit for long at work. Needless to say I was super excited for my 5:00pm appointment. I arrived a few minutes early and checked in. The lady at the front desk was really welcoming and friendly and offered water, tea, coffee before proceeding into the spa waiting area.
The waiting area and room was very neat and clean and the music made it peaceful. I loved that the massage bed was heated and nice and warm. Also a robe was provided for me to wear in transition to my facial after massage.
This was probably my 2^nd time ever getting a massage and my last was years ago so I was a little nervous about spa etiquette. Alicia was my massage therapist. She was on time, friendly, energetic, very easy to talk to and made me feel comfortable. She asked me what kind of massage I was looking for and if I had any concerns. She recommended a relaxation and sports massage combo, which I absolutely loved! Alicia was very thorough and gave all my trouble spots the right pressure and attention. We talked about our experiences in working out, muscle recovery and benefits of massages. With all the attention and detail I felt like I got a personalized experience and made a friend. I will definitely be back to see Alicia the next time I’m walking around like an old lady post-​gym.
After my massage I met Dana, my aesthetician for my facial. She was also very friendly and tentative. She asked about my skin type and concerns. Since I had pretty good (just a little dry sometimes) skin she did a massage and enzyme treatment. I also had the option of a hand or foot massage, I opted for hand. I got a really good scalp, face, ears, neck, shoulder, upper back, arm, and massage along with the facial. The aromas and music make it soothing and calming. In the end, Dana offered me another drink and time to relax before leaving. My face smelled good, felt hydrated and I left even more relaxed than I already was!
I walked in feeling like a 3 and left feeling like a rock star. My muscles were so relaxed and working again I did a light work out later that night. The next morning I woke up still feeling like a million bucks and couldn’t wait to give ICE Spa and Salon this 5 star review!

I loved this place as soon as I walked in. Very welcoming, clean and well decorated. I checked in and was offered a seat and a drink while I waited (they have wine :)) As soon as my hair stylist came out, Sharon, the fun and creativity began. I had no particular color idea in mind so I asked for her opinion. She showed me some options that would be suitable for me and together we found a great style! I love my hair and couldn’t be any happier. I will definitely be coming back to this place. Sharon is very talented, creative and detail orientated.

I went in tonight with a Groupon for a one hour massage and 30 minute facial. I walked in and was given a very warm and friendly greeting by Kevin. He walked me over to some couches with some paper work and asked what I wanted to drink. He was very prompt and I had a wonderful mint green tea. When my appointment for my massage rolled around a friendly and energetic Alicia came to get me. Alicia is a great person just to be around. She was very thorough with her massage and she was able to talk with me about a lot of different things during my massage. Half way through I was falling asleep because she was doing such a great job! I usually only do sweedish massages, but Alicia did great work in mixing what I needed to relax. After the massage Alicia asked if I needed anything to drink and was attentive even though our hour was up. My next appointment was with Talia. She is also a wonderful lady and very attentive. She asked me what I wanted to work on for my facial and gave me great suggestions on what I can do for my skin. She did extractions and they weren’t as painful as compared to other esthitiscians and their extractions. I felt bad that my alarm kept going off during the whole process, but Talia was great and very patient with me. She did make a suggestion on some products and I never felt pressured to buy anything. Again Kevin took care of me and made sure I enjoyed my time with them. In short (not really, but I tried) this was a great birthday gift and I would love to be able to go back to ICE Salon :)

I just spent a relaxing two hours having a massage and facial at ICE. When I arrived I was greeted by Kevin. He welcomed me with a glass of mango pineapple vanilla water (delish!) And escorted me to the spa area where I relaxed and waited for my appointment. My first impression was that he was very professional, kind and friendly. The spa room is in a quiet closed off side adjacent to the entrance. The private area is very nice to have. They encourage silence and quiet taking and no cell phones in this area. There was however a bit of noise you could hear from the salon, maybe some light music playing in the spa area would drowned this out. It’s not bad but noticeable.
I started with my massage. My masseuse was Alicia. When I arrived she greeted and invited me in to the room. The room was very comfortable even just stepping in. The room was warm in color and lighting, and the music low, also very clean. We spent a good five minutes talking about my needs for relaxation and muscle attention, and got to know each other first. I found her to be very positive and comfortable. She detailed exactly what she was going to do and did just that. Over the next hour she paid close attention to everything she had told me, and even tweaked along the way. She also added some energy work between transitions. I felt like I got a very personalized experience with her. I will definitely be back to see her to continue working through my trouble areas to help with stress and relaxation.
Next was my facial. I sat in the spa waiting area in a soft robe for a short time and was greeted by Dana, my aesthetician. When we got in the room she asked me for some details about my skin and let me disrobe and get comfortable. When she came back to the room she made sure I was comfortable and began. The facial was very relaxing and even included a scalp and foot massage which was a bonus just having had a massage that was focused on my back and shoulders. Over all this was a very relaxing facial and my skin felt very hydrated and clean. I do wish she would have told me more about the products she was using, maybe I could incorporate them at home.
When my day at ICE ended I was then greeted by Kevin at the front desk. He was just as pleasant as when I arrived. Jessica helped me at the counter and was equally as nice. I will definitely be back to ICE for more massages and facials.

Love this place! Love the products. I used to hate having anyone do my hair cause i’d get bobbed. My hair is happier, healthier and Amy always does an amazing job. I havent been in awhile, but remembered Id never written a review and I should have. There is no way you cant love this place. They are not only great at what they do, but also great at giving back to the community!

Salon appearance and cleanliness-​5
Front desk professional, courteous, and welcoming-​5
Spa waiting area-​5
My NEW hairstylist Aimee was able to accommodate my early arrival, consultation was detailed, bleach re-​touch was applied properly and carefully to re-​growth, toner applied properly and carefully as well. If you have ever worn your hair very light blonde or platinum, you know how important the toning step is for overall satisfaction. I did not leave with purple or a grey tone. It was applied perfectly. Did I mention I also have hair extensions and some braids? Oh and I also received a complimentary aromatherapy neck and shoulder rub which is offered to all clients; a nice added bonus.
The stylist next to me was also professional and turned out a great cut, color, and style while I was there.
I felt pampered and cared for overall. The front desk guy (awesome but I am terrible with names so front desk guy it is for now) kept my beverage filled and offered water, wine, fruit and granola.
I felt the price I paid was quite low so I tipped her well. Great experience. So glad I found a salon and stylist I can trust. I already booked my next appointment.

Seriously… seriously…i walked in and wanted service and a dark haired thin young lady had given me the cold shoulder «not wanting to assist» attitude smh… she gave me a tour and was really snobby. I was nice and asking a few questions but still she had no type of passion or any type of customer service skills for her job. I got to talk to the owner who seemed really nice but by then i already made up my mind not to get any service done there because there was such negative energy from the beginning… clean place but not a place to spend a few hours or any money to someone who doesnt wanna give service… hire someone whos willing to want to work for ice salon!

ICE has cemented itself as my happy place. I went back to see Melissa to color my roots and what she did with my hair left me in awe. I talked to her about multidimensional coloring to create the illusion of thicker hair and she said that it would probably take an extra visit to get all of the coloring right but she was able to do it in one sitting! My hair looked the best it has ever been and I got a lot of compliments on the color. I truly felt like a superstar after leaving her chair! She is absolutely amazing and I highly recommend Melissa to anyone looking for a cut/​color in the area.
Six months ago, I went in for a facial to try and clear up my skin which I have been in a hard fought battle with for the past couple of years. In my mid twenties, my body decided that cystic acne was the way to go and I was considering going to a dermatologist but was afraid that I would be put on some meds with some serious side effects. My doctor had already prescribed a topical cream but it wasn’t doing the trick and my skin care regimen wasn’t working as effectively as I wanted so I decided to try out a facial to see if it would help. I saw Dana, a marvelously cheerful woman who analyzed my skin care regimen after looking at my skin and let me know what was helping and hurting my skin.
After learning about my skin care routine, she asked about how my skin felt and acted (is it greasy, dry, etc) and then left the room so I could undress and pop up on the most comfortable bed/​table ever, which is heated during the winter! The facial comes with a massage and eye brow waxing if you so choose. I chose. I would like to explain the different masks and cleansers that she uses but I was über relaxed and may have nodded off. While the masks are doing its magic, she massages your hands and forearms, shoulders and neck, your ears (who knew?), feet, and scalp. She finishes it all off with a thick moisturizer that smells amazing and will leave your skin so incredibly soft.
Since my initial visit this summer, I have been back to Dana many times and she was able to completely eliminate the cystic acne. The scarring left from years of acne have also faded significantly and I am so much more comfortable going out without makeup– something I could not imagine a year ago. Dana is a miracle worker and she now has a client for life!

I really enjoyed my visit with Andrea for the perfect hair cut. She listened and asked all the right questions in order to best understand what I was hoping for. The whole experience was heavenly: scalp and shoulder massage, shampoo on a very comfortable massage chair, cleanliness all around the salon. The spa feel was great.
Also, I highly recommend Dana for a relaxing facial and Alicia for an awesome sport massage.
Just remember it’s on Del Paso Road not Blvd!!!

Before you judge off the negative reviews on this business, keep in mind that this place is primarily a HAIR SALON. I have had my nails done here before, but I think it’s unfair to only review one element of the salon when their staff is mostly comprised of hair stylists.
Anyway, I have made use of many of their services, including hair, nails, eye brows and massage. First off, I’ve got to say massages from Kareem are AMAZING. He will put you in such a deep state of relaxation, all your day-​to-​day stress will just melt away. I’m from San Francisco where there is a plethora of massage therapists, so my expectation of that is quite high. Definitely, go to Kareem for some relaxing «me-​time».
Now, I hate to give away the names of the ladies who did my hair because I want to keep them all to myself. I had Cindy shampoo and cut my hair one time, and she is wonderful. I wanted to come in another day to have her do coloring but she was off. So they assigned me to Talia…
OMG… Talia turned my boring, upset-​looking black hair into a lively light brown color with a combination of bright highlights. She knew the right shades to match my skin tone, so she didn’t just choose any color.
I’ve gotten so many compliments. And usually I’m not the online selfie type of person, but this is so worth it to post. Take a look at my picture and judge for yourself.

This was my first time at Ice Salon and Spa and I will definitely be back!
Atmosphere — The salon is very nice and clean. It has large windows in the front that let in a lot of light. Staff is very friendly and attentive. You can tell they enjoy what they do and want to be there. Also, customers were all happy and having a good time.
Staff — Like I mentioned they are very friendly and attentive. I was offered a beverage as soon as I walked in, and snacks before and midway through my appointment. My pre-​appointment consultation was very thorough and you can tell everyone here is well trained and very talented.
Services — They offer a wide selection of hair, skin, and nail services. During my hair appointment I was able to browse through their other services which I believe if you book another service that day, you get a discount.
Hair — I had a cut and color with a few highlights done by Cindy, who is absolutely amazing! When I went in, I was trying to cancel out some of the red in my hair while lightening it for summer at the same time. My roots were ash brown (and I’ll admit there was a lot of gray) and pretty grown out with terrible split ends. I left the salon with a rich brown (not red anymore! Yay!!) with caramel peekaboo highlights and totally smooth, cleaned up layers. I don’t know how she did it, but Cindy worked her magic and transformed my locks into something awesome! Oh! And did I mention that salon services come with a complimentary neck and shoulder run?! I highly recommend.
Wax — I got my arms waxed by Laura. She is the best esthetician I have ever been to. She was fast, professional, and thorough. There was no pain (the warm wax actually felt kind of good) and she didn’t make me feel embarrassed about my hairy arms at all. My arms felt SO good for weeks after my wax and looked great.
Products — Ice has a broad selection of hair an skin care products. I have suffered from dry skin (especially this winter on my face) for ages and have had a difficult time finding a moisturizer for my face that actually kept the moisture in and didn’t make me break out. Laura recommended the [comfort zone] hydramemory extra cream 24h and it has worked wonders for me. I highly recommend Laura for your wax or skin care needs.
Prices — Are super reasonable and for the service and final product you get, I consider it a great deal.
I think I’ve covered everything! This place was great! Please don’t overlook this Natomas gem.